Questions & Answers

Q: QuestionCan this product voice controlled via Google Assistant and or Alexa?

Asked 5 years ago by Jc1345.

• A:Answer I don't believe so. The it only has bluetooth connection to selected Samsung stovetop which allows the stove to turn on the vent when the stove is being used. Hope this helps.

  Answered 5 years ago by NW831Verified Purchase

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Q: QuestionHow much CFM is this hood? Samsung - 30" Range Hood with WiFi and Bluetooth - Black stainless steel

Asked 3 years ago by Liz.

• A:Answer Hi Liz. Thank you for reaching out regarding your Samsung - 30" Range Hood with WiFi and Bluetooth - Black stainless steel on how much CFM this hood is. Regarding your concern, it would be 390-600. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/cooktops-and-hoods/hoods/30--under-cabinet-hood--2018--nk30n7000ug-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144587694 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionCan I still add a charcoal filter with ducted installation? If yes, which one.?

Asked 3 years ago by Cook.

• A:Answer Great question! According to page 5 of the installation manual (https://bit.ly/32FGfrv) the charcoal filter is only needed when using a non-vented installation. This is due to the way the fumes and vapors are vented with this type of installation. ^Jecca

  Answered 3 years ago by Samsung

  
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Q: QuestionCan this be vented from the rear ducting out through the wall from reare?

Asked 6 years ago by Mac.

• A:Answer Yes through the rear or through the top

  Answered 5 years ago by Mike

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Q: QuestionCan you please provide the CFM details for this model as its conflicting with other retailers. On your site its says 390cfm max whereas on other retailers sites it says 600cfm for same model

Asked 6 years ago by Marc.

• A:Answer Hi Marc! Our specifications (https://bit.ly/2nGMUh6) show the CFM as 390-600. This is variable due to the multiple fan speeds available. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionGood afternoon! Am I able to put an above-range microwave above this range? Thank you. :)

Asked 7 years ago by Ashley.

• A:Answer Hello Ashley, Remember you have to vent it outside. So vent it straight back if you want to put an appliance above it. But I’m sure a microwave would be too high for comfortable use if it’s above a range hood. Joe

  Answered 7 years ago by JoeyVerified Purchase

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Q: QuestionI bought this hood I don’t see any outlet wire i mean where is wire to be connected to outlet? Should i buy separately? If my exhaust is rear so do i make any changes inside the hood specially the motor do i make it to from top to on rear side?

Asked 1 week ago by Mack.

• A:Answer There is a removable panel on the rear side and also the top. Remove the one that fits your existing vent hole location or leave them installed and the air will recirculate. There are attachments that come with the hood that are meant to connect between the vent hood and lower cabinet surface or wall depending on your existing vent hole location. As for wiring, I cant help. Best Buy sent out a contractor to install the wiring. They had trouble with it having only a very short wire to connect to but they may have installed the short wire themselves. .... ultimately I had to rework the wiring myself and still need to address other issues from their installation. Good luck!

  Answered 1 week ago by JoseMVerified Purchase

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Q: QuestionWhen set up for recirculation, with the kit, where does the air exhaust?

Asked 1 month ago by KDNor.

• A:Answer Greetings! We are glad to answer your question about this Samsung hood model. When you set up this range hood for recirculation using the recirculation kit (NK-AF030FNB) together with the Charcoal filter kit (NK-AR050FNB), the air is not vented outside. Instead, it is filtered and released back into the kitchen. Here's how it works: 1. Air Intake: Cooking fumes and smoke are drawn up into the hood. 2. Grease Filter: The air passes through metal grease filters to trap grease and large particles. 3. Charcoal Filters: The air then passes through charcoal filters (part of the recirculation kit) that absorb odors and some impurities. 4. Air Exhaust: Finally, the filtered air is exhausted back into the room through the vent located at the top. Leo

  Answered 1 month ago by Samsung

  
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Q: QuestionWhich ranges are compatible with this model and do you have a link to where I can view them?

Asked 11 months ago by Jake.

• A:Answer Hi Jake, This hood is compatible with the range/cooktop model NZ30A3060UK. Please see the resources below as well for the list of compatible appliances with this hood. https://www.samsung.com/us/home-appliances/cooktops-and-hoods/hoods/30--under-cabinet-hood--2018--nk30n7000us-aa-rel-accessories/ ^Rodel

  Answered 11 months ago by Samsung

  
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Q: QuestionCan I was the filters without putting them in a dishwasher??

Asked 1 year ago by Anonymous.

• A:Answer Hi there, Yes, you can also use a hot detergent solution to clean the filter. Please see the "Stainless steel baffle filter" section on page 13 of the user's manual for reference and follow the steps. Manual https://downloadcenter.samsung.com/content/UM/202406/20240617133614959/LIB0139973C.pdf Have a great day. ^Aloe

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this unit be installed on its own? To be clear I want it free-standing, not connected to a cabinet or shelf.

Asked 1 year ago by AllTheCoffeeItIsMine.

• A:Answer Hi there, No, this range hood needs to be installed under a cabinet. To learn more about the hood's installation guidelines, please refer to pages 7-10 for reference. User manual: https://downloadcenter.samsung.com/content/UM/202005/20200507090208448/NK30N7000UG_AA_LIB0139973A.pdf Have a great day! ^Chrystel

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat size opening is the air duct vent on this product ?

Asked 2 years ago by Dude.

Q: QuestionDoes this hood have a quiet fan for ventilation? Some hoods are very loud!

Asked 2 years ago by Bdob.

Q: QuestionHow do you change the lights? Ours burned out quickly.

Asked 2 years ago by Casey.

Q: Questiondoes this need a vent that goes outside? i dont want that

Asked 2 years ago by Anonymous.

• A:Answer no it does not

  Answered 2 years ago by MrJimLVerified Purchase

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Q: Questionare the filters washable?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat kit is needed to install with recirculation?

Asked 2 years ago by KoZa.

Q: QuestionJust bought this and there is no electrical cord! Does this come with it or we have to buy it separately?

Asked 4 years ago by Raymund.

• A:Answer Needs to be installed by electrician they tap into the Electrical-wires . In addition you will need air vent if you put it underneath the cabinet.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionHow High Should Range Hood Be From The Stove? I'm trying to replace my old 6.in hood with this one but it has 9.3/8 .in size. Will it cause any problem in the future or do we have any standard height for installing range hood over cooktop?

Asked 4 years ago by SumodBose.