Questions & Answers

Q: QuestionHow many HDMI inputs does the TV have?

• A:Answer The TV has two HDMI inputs.

Q: QuestionWhat smart platform does this TV use?

• A:Answer This TV uses the One UI Tizen platform.

Q: QuestionHow does the Q-Symphony feature work on this TV?

• A:Answer Q-Symphony allows the TV's speakers and a compatible soundbar to work together, creating a more robust and nuanced sound experience instead of muting the TV speakers like most soundbars.

Q: QuestionWhat is the Object Tracking Sound Lite feature?

• A:Answer Object Tracking Sound Lite makes audio follow objects on the screen, creating a more immersive experience.

Q: QuestionDoes this TV have HDR?

• A:Answer Yes, this TV supports High Dynamic Range (HDR).

Q: QuestionCan I mirror my phone's screen to this TV?

• A:Answer Yes, you can mirror your screen and audio using SmartThings or AirPlay 2.

Q: QuestionCan you disable internet access and, if so, will this TV function as a basic TV without it? Secondly, can you attach an external Roku device for streaming? Thank you.

Asked 9 months ago by Bill.

• A:Answer Hi Bill, Yes, you can disable any smart features and utilize an external antenna. You can also attach a ROKU device via HDMI or USB. ~Samsung Advisor

  Answered 9 months ago by Samsung

  
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Q: QuestionDoes this TV have the Direct TV app?

Asked 7 months ago by AnthonyS.

• A:Answer AnthonyS - Yes, the DirecTV app is available. ~ Samsung Specialist

  Answered 7 months ago by Samsung

  
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Q: QuestionCan the Bluetooth be connected to headphones as an audio output?

Asked 10 months ago by Nomad.

• A:Answer Hi Nomad, No, Bluetooth audio is not available on the H5000F. If you want to connect your headphones via Bluetooth, I recommend the F6000 TV Series and above. ~Samsung Advisor

  Answered 10 months ago by Samsung

  
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Q: QuestionCan you attach Fire TV to it?

Asked 11 months ago by Maggie.

• A:Answer Hi Maggie, You can attach a Fire TV device via USB or HDMI. ~Samsung Advisor

  Answered 11 months ago by Samsung

  
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Q: QuestionWhy is “4K” in the item name if it is only a FHD 1080p TV?

Asked 11 months ago by Just1.

• A:Answer Hi Just1, We appreciate you bringing this to our attention and are working with the appropriate entities to get that corrected. The F6000 TV is a Full HD TV Series. Our 2025 4K TVs begin with the U8000F TV Series and above. ~Samsung Advisor

  Answered 11 months ago by Samsung

  
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Q: QuestionWhat wall mount model is needed that has pan and tilt?

Asked 7 months ago by Daniel.

• A:Answer Daniel - The type of wall mount you choose depends on your setup style. For a clean, flush look, consider a fixed mount or our Slim Fit Wall Mount. If you’d like the flexibility to adjust the angle or position of the screen, a tilting or full motion mount is recommended. The 32" F6000F TV supports any universal wall mount that matches its VESA pattern of 200mm x 200mm. ~ Samsung Specialist

  Answered 7 months ago by Samsung

  
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Q: Questionwhat is the right mounting bracket kit to buy.

Asked 10 months ago by Anonymous.

• A:Answer Hi there, You will need a mounting kit compatible with a VESA Map of 200x200mm. ~Samsung Advisor

  Answered 10 months ago by Samsung

  
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Q: QuestionCan I hook up a Roku device? Can I add a broadcast tv antenna?

Asked 5 months ago by Connections.

• A:Answer Hi Connections, Yes, you can connect a Roku device via HDMI or USB. You can connect your external antenna via coax. ~Samsung Advisor

  Answered 5 months ago by Samsung

  
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Q: QuestionI finally have my TV set up, but the color needs to be adjusted. It is way too dark. I cannot figure out how to fix it. Thank you.

Asked 6 months ago by TV.

• A:Answer Hi, To adjust the brightness on your TV, please follow the below: Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now. I hope this helps! ~Samsung Advisor

  Answered 6 months ago by Samsung

  
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Q: QuestionDoes this model support Apple Airplay?

Asked 8 months ago by Kaybee.

• A:Answer Hi Kaybee, Yes, the F6000F supports Apple Airplay. ~Samsung Advisor

  Answered 8 months ago by Samsung

  
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Q: QuestionDoes the F6000 (2025) Samsung TV offer closed captioning? Nothing is mentioned of it in the specifications, and Best Buy's comparisons against other Samsung models do not show that closed captioning is available on this model.

Asked 10 months ago by Gman.

• A:Answer Hi Gman, Yes, the F6000F TV offers Closed Captioning. ~Samsung Advisor

  Answered 10 months ago by Samsung

  
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Q: QuestionDoes the Smart Things app work with this year Samsung TV. Recently purchased one from another store and the app is not compatible with the tv. It is needed to display ring cameras.

Asked 11 months ago by Josh.

• A:Answer Hi Josh, The H5000F TV does not offer full SmartThings support, such as utilizing your Ring Camera. I would recommend looking at the U8000 TV Series and above. ~Samsung Advisor

  Answered 10 months ago by Samsung

  
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Q: QuestionIs Hulu supported on this tv?

Asked 11 months ago by hulu.

• A:Answer Yes, the Hulu app is supported and comes pre-installed on the F6000F TV. ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
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