A:AnswerHi Donna,
Yes, this refrigerator model has a FlexZone feature that allows you to convert from freezer to refrigerator for flexibility that fits your needs.
Have a great day.
Melardo
A:AnswerHi Tasha,
Thanks for your question about the compatible stop valve for your Samsung refrigerator model.
Please visit the website of our authorized distributor for parts and accessories for the compatible stop valve you need.
https://samsungparts.com/pages/supports
Leo
A:AnswerHi Stikea,
We understand your needs about your question about this Samsung refrigerator.
As per checking, there is no option to add a shelf to the bottom of the door, but the good is, this refrigerator model has adjustable shelves (slide in and out) to adjust the height to store taller items with ease and yes, you can remove the ice maker for this refrigerator model.
Have a great day.
Melardo
A:AnswerHi Mike,
This is very interesting. Thank you for bringing it to our attention.
We appreciate that you raised this question regarding the fridge.
The freezer can be converted to regular fridge mode but not vice versa.
Freezer Convert on page 31
https://downloadcenter.samsung.com/content/UM/202207/20220713145434133/TMF_RT6500M_DA68-03570A-15_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144834252) to help our team pull up your information.
Have a great day.
^Charles
A:AnswerHi jim.
Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with FlexZone and Ice Maker if the refrigerator can be converted to a freezer. Regarding your concern, you can use the freezer as a freezer only, set the entire refrigerator including the freezer to Fridge mode, or turn off the freezer.
I suggest you check this in your user manual for assistance. Please go to page 31.
https://downloadcenter.samsung.com/content/UM/202207/20220713145434133/TMF_RT6500M_DA68-03570A-15_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144733900
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerGreetings!
We appreciate your question about adding a 3rd door shelf to the refrigerator.
The current design of this refrigerator model hinders adding a rack/shelf.
Leo
A:AnswerHi Debra,
We appreciate you giving us a review about the Samsung refrigerator. We apologize for the inconvenience since the ice maker is making a half-moon ice shape.
To help you with this, I will provide you with a link that indicates an article about the ice.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001688/.
If you have inquiries or need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144488479
^Rainly
A:AnswerHi gail.
Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker is only making less ice. Regarding your concern, the ice maker is capable of making 10 pounds of ice a day, and it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop.
Here is a link to help you with your ice maker.
Ice maker is not working. Please choose Ice maker is making some ice, but not enough.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Also, I have included a short video for you to watch to assist you with the ice maker not having enough ice.
What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
https://www.youtube.com/watch?v=heJu7r3JqNc
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144280969
^Camille
A:AnswerI'm happy to help with this, sammy! Here is a direct link (https://bit.ly/3dsz0p3) to the available shelves for this model. You can also reach out to our parts department by calling 1-800-627-4368. ^Jecca
A:AnswerDelivery people were very courteous and careful in bringing in the refrigerator and setting it exactly where I wanted. Their were no issues since I did not want the ice maker set up and received free delivery and set up.
A:AnswerI have one, and have disconnected & removed the ice maker long ago, and no harm done (it's a waste of freezer space if you don't care for lots of ice on a regular basis.)
A:AnswerI'm happy to help with this, Cindy! In fact, I have this link (https://bit.ly/2XznqUt) to a helpful guide that can walk you through how to safely and properly remove any of the shelves and bins in your refrigerator. ^Jecca
A:AnswerI'm happy to help with this, Cindy! In fact, I have this link (https://bit.ly/2XznqUt) to a helpful guide that can walk you through how to safely and properly remove any of the shelves and bins in your refrigerator. ^Jecca
