Can the burners be turned off via the wifi app? null

Hello pberens, Thank you for reaching out. We appreciate you letting us know your inquiry if you can turn off the burner via the Wi-Fi app. We understand how important this information is for you, and we're here to help. As per checking, the cooktop has built-in a Wi-Fi module that you can use to sync the cooktop with the SmartThings app. On the SmartThings app, you can: - monitor the operating status and the power level settings of the cooktop elements. - check and change the timer settings. Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak Wi-Fi signal. You may check pages 16-17 of the user manual to learn more about the Smart Connect feature. https://downloadcenter.samsung.com/content/UM/201904/20190417142957109/NA30N6555TG_DG68-01089A-02_EN-MES-CFR.pdf Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144550264 -Angelica

No... it only tells which burners are on.

No, the App just shows that the burners are OFF or ON

“Can the burners be turned off via the wifi app?”

Asked by pberens 5 years ago

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Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Black Stainless Steel-Front_Standard

$1,549.99

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Comp. Value: $1,844.99

1-4 of 4 Answers

No, they can not.
Answered by RenoPhil 3 years ago
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Hello pberens, Thank you for reaching out. We appreciate you letting us know your inquiry if you can turn off the burner via the Wi-Fi app. We understand how important this information is for you, and we're here to help. As per checking, the cooktop has built-in a Wi-Fi module that you can use to sync the cooktop with the SmartThings app. On the SmartThings app, you can: - monitor the operating status and the power level settings of the cooktop elements. - check and change the timer settings. Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak Wi-Fi signal. You may check pages 16-17 of the user manual to learn more about the Smart Connect feature. https://downloadcenter.samsung.com/content/UM/201904/20190417142957109/NA30N6555TG_DG68-01089A-02_EN-MES-CFR.pdf Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144550264 -Angelica
Answered by Samsung 3 years ago
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No... it only tells which burners are on.
Answered by tj13 5 years ago
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No, the App just shows that the burners are OFF or ON
Answered by starscream2019 5 years ago
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