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Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Black Stainless Steel

Model:: NA36N7755TG; |
SKU:: 6261807

User rating, 4.3 out of 5 stars with 223 reviews.

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Page Showing 1-20 of 53 questions

QuestionIs a griddle included with this cooktop?
- Answer Yes, a cast iron griddle is included to cook breakfast, grill sandwiches, or sauté vegetables.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this cooktop have knobs that light up?
- Answer Yes, this cooktop has LED knobs that visually let you know if the cooktop is on.
This question and answer was generated by AI based on customer and product data.
QuestionCan this cooktop be converted to use propane?
- Answer Yes, this cooktop is propane convertible and a propane conversion kit is included.
This question and answer was generated by AI based on customer and product data.
QuestionCan I monitor this cooktop remotely?
- Answer Yes, you can remotely monitor the cooktop from your smartphone with WiFi connectivity.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this cooktop work with smartthings?
- Answer Yes, this cooktop works with smartthings.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this cooktop have sealed burners?
- Answer Yes, the sealed burners prevent food from dropping into the burners, for easy cleanup.
This question and answer was generated by AI based on customer and product data.
QuestionIs it possible to remove the Wi-Fi / Bluetooth module from the back of the cooktop? Unfortunately I don't have the space on the counter for that.
Asked 4 years ago by Doug.
- Answer Yes the WiFi module can be removed. Comes with a plastic cover thats will go in it's place. If you don't want the WiFi functionality look for models that don't have it, including Samsung
  Answered 4 years ago by GasGuy
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QuestionWhat electric power source is needed?
Asked 7 years ago by Twiggy.
- Answer This unit uses a 120V power connection.
  Answered 7 years ago by CommunityAnswer
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QuestionDoes this come with separate grates or one large one? How easy / difficult is it to clean?
Asked 5 years ago by KellyMB.
- Answer 3 separate grates...cast iron, so heavy, but they're small enough to lift easily and clean under. The stainless layer is easy to clean...it will show streaks like any stainless. The burners are easy to remove to clean around / under, and the knobs come off easily to clean under.
  Answered 5 years ago by SDTX
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QuestionHow are the knobs constructed. solid metal, plastic or ??? Are the knobs dishwasher safe?
Asked 7 years ago by Scott.
- Answer Knobs are metal. They sit lower than the grate so be careful they could get hot if you have a large pan on. They look like they would be dishwasher safe but might be easier to wash by hand.
  Answered 6 years ago by BigKahuna
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QuestionDoes this unit come with a conversion kit to convert to lp gas
Asked 2 years ago by Anonymous.
- Answer Greetings, Yes, the cooktop is shipped with LP Conversion kits so that the cooktop can be converted right away by the professional gas technician to use LP gas. Have a great day. -John
  Answered 2 years ago by Samsung
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QuestionDoes this come with the WOK Grate or is that extra?
Asked 6 years ago by STEVO.
- Answer Yes, it comes with the WOK Grate.
  Answered 6 years ago by CommunityAnswer
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QuestionCan the griddle be placed over any of the burners? The middle burner?
Asked 3 years ago by Griddle.
- Answer Hi Griddle, We appreciate your question about the griddle and whether it can be utilized with the other burners like the middle burner. The griddle can be used only with the left rear and front burners on the left grate. Leo
  Answered 3 years ago by Samsung
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QuestionCan you purchase a replacement faceplate for under the knobs? My cleaning service used some chemicals that took off the finish
Asked 4 months ago by Replacement.
- Answer Greetings, You may contact our Samsung Parts Team at (800) 627-4368. Call any day between Mon - Fri, 9:00 AM - 6:30 PM EST. They can check the availability and compatibility of the parts or accessories you wish to order. Have a great day! -Ricardo
  Answered 4 months ago by Samsung
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QuestionDoes this model come with a converter that enables it to be used with LP gas?
Asked 10 months ago by Mbell109.
- Answer Hi there, Yes, this model can be converted to propane. We strongly suggest contacting your qualified LP gas installer to do the conversion process before attempting to operate the range. ^Rodel
  Answered 10 months ago by Samsung
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QuestionI am planning to purchase this from Best Buy. They have one that is marked down in an open box. Will the manufacturer's 2-year warranty still apply to it? Thank you.
Asked 1 year ago by Michele.
- Answer Dear Valued BestBuy Client, To better assist you with your query, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns. For your added reference, I have shared the manufacturer warranty information for this gas cooktop; kindly refer to the link below. Warranty Information: https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=NA36N7755TG/AA Have a great day! Chrystel
  Answered 1 year ago by Samsung
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QuestionDoes this or any Samsung gas cooktop support downdraft ventilation.
Asked 1 year ago by Anonymous.
- Answer Hi there, Thank you for reaching out with your question about the Samsung NA36N7755TS gas cooktop and downdraft ventilation compatibility. I understand you're looking for specific details about this feature within the user manual. To determine whether this model or any other Samsung gas cooktop supports downdraft ventilation, I recommend reviewing the "Ventilation Requirements" or "Installation Instructions" section in the user manual. These sections typically provide details on compatible ventilation options. Here’s how you can locate this information: Please see page 11 under the "Installation dimensions with downdraft hood" Installation manual https://downloadcenter.samsung.com/content/EM/201903/20190314204042380/Install_NA30N6555TG_DG68-01091A-02_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147763800) to help our team gather your information. Have a great day. ^Charles
  Answered 1 year ago by Samsung
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QuestionI found 2 small plastic pieces after it was installed. Are they for the wi fi that I will not be using. I was told one was for that, which is marked "smart connect". I found a second rectangular piece, 1 inx3inches. I'd like to know it's use.
Asked 1 year ago by Anonymous.
- Answer Hi there, We understand your interest to know more about the functions and feature of the cooktop. Let us help you with the details you want to know. Please seepage 16 under the "Using the Smart connect Feature" for more information on how to use the smart connect feature. Manual https://downloadcenter.samsung.com/content/UM/202312/20231228151644561/O_01._DG68-01089A-07_IB_FULL_NA30N6555TG_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147061679) to help our team gather your information. Have a great day. ^Charles
  Answered 1 year ago by Samsung
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QuestionIs there any technical reason why I could not install this in my house in Mexico? I would buy it in the US and bring it down with me. I know I will lose support, but willing to do that in hopes of using it in my kitchen.
Asked 2 years ago by tdogdfw.
- Answer Dear valued BestBuy client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about purchasing the cooktop. If you have questions about the specification or functionality of the cooktop, please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146826485) to help our team pull up your information. Have a great day, -Ernest-
  Answered 2 years ago by Samsung
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QuestionHow do we install our unit without the WiFi/Bluetooth NA36N6555TG
Asked 3 years ago by Rose.
- Answer In the instruction manual it explains how to remove the wifi block you see in the back right of the stove. You simply open it, unplug it, and cover it with the provided cover that makes it flush along the rear of the stove.
  Answered 3 years ago by MEBHud
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Showing 1-20 of 53 questions

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