Questions & Answers

Name: Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
Brand: Samsung
SKU: 6261806
Price: 1399.99 USD
Availability: InStock
Rating: 4.3 (217 reviews)

Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel

Model:: NA36N7755TS; |
SKU:: 6261806

User rating, 4.3 out of 5 stars with 217 reviews.

Highly rated by customers for:

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QuestionDoes this cooktop come with a downdraft vent? Is it sold separately?
Asked 4 years ago by SellaRB.
- Answer Hi SellaRB! I'd like to provide this link (https://bit.ly/3srg93E) to the user manual for this model. On page 12 you can find a full list of everything that is included with this cooktop. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWould this fit in a depth cutout of 19" by any chance?
Asked 4 years ago by Tuser.
- Answer I'd like to help with this, Tuser! This link (https://bit.ly/3a5Xcge) lists the required cut-out dimensions for this model. ^Jecca
  Answered 4 years ago by Samsung
  Answer this question
QuestionI recently purchased this cooktop. After couple of weeks, white spots/stain like started to appear on the front panel of the cooktop where the knobs are located. I am not sure what is causing this issue, Any tips on how to remove this?
Asked 4 years ago by RadJay.
- Answer I do not know the answer but I also purchased a Samsung 36 gas cooktop and less have a same similar problem white spot s Samsung service people are not very helpful They are saying where in tear after three months is not covered
  Answered 4 years ago by Sara
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QuestionHow deep below the counter top does the bottom of NA36N7755TS samsung extend? . What is the required clearance to wooden drawers?
Asked 5 years ago by tom.
- Answer Hi tom, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless steel. The dimension below the counter top for the stove top is 3 9/16 inches. Please allow 7/16 inches minimum vertical clearance from the cooktop bottom. I have shared the installation guide link below. Please access the link and turn to pages 10 - 11 for the overall dimension of the cooktop. https://downloadcenter.samsung.com/content/EM/201903/20190314204042380/Install_NA30N6555TG_DG68-01091A-02_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number:1144484275 Leo
  Answered 3 years ago by Samsung
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QuestionThe burner knobs on my cooktop are part metal but part plastic. Unfortunately the plastic parts have cracked and broken in spite of glueing them back together and even putting metal clips on them. I need to purchase only the plastic parts. Please advise.
Asked 1 year ago by Susan.
- Answer The same thing happened to me. Terrible product.
  Answered 1 year ago by Jason
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Questioncan the wifi module that sticks out be removed?
Asked 6 years ago by pilot.
- Answer Yes, the module can be removed. The owner's manual details how to do it, and our installer took it off for us. There is a black plastic plug included to cover the hole.
  Answered 5 years ago by Titan82
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Showing 41-46 of 46 questions

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Questions & Answers

Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel

Q: QuestionDoes this cooktop come with a downdraft vent? Is it sold separately?

Q: QuestionWould this fit in a depth cutout of 19" by any chance?

Q: QuestionI recently purchased this cooktop. After couple of weeks, white spots/stain like started to appear on the front panel of the cooktop where the knobs are located. I am not sure what is causing this issue, Any tips on how to remove this?

Q: QuestionHow deep below the counter top does the bottom of NA36N7755TS samsung extend? . What is the required clearance to wooden drawers?

Q: QuestionThe burner knobs on my cooktop are part metal but part plastic. Unfortunately the plastic parts have cracked and broken in spite of glueing them back together and even putting metal clips on them. I need to purchase only the plastic parts. Please advise.

Q: Questioncan the wifi module that sticks out be removed?

Best-selling cooktops

QuestionDoes this cooktop come with a downdraft vent? Is it sold separately?

QuestionWould this fit in a depth cutout of 19" by any chance?

QuestionI recently purchased this cooktop. After couple of weeks, white spots/stain like started to appear on the front panel of the cooktop where the knobs are located. I am not sure what is causing this issue, Any tips on how to remove this?

QuestionHow deep below the counter top does the bottom of NA36N7755TS samsung extend? . What is the required clearance to wooden drawers?

QuestionThe burner knobs on my cooktop are part metal but part plastic. Unfortunately the plastic parts have cracked and broken in spite of glueing them back together and even putting metal clips on them. I need to purchase only the plastic parts. Please advise.

Questioncan the wifi module that sticks out be removed?