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Questions & Answers

Your price for this item is $1,399.99
The comparable value price is $1,669.99
Page Showing 1-20 of 38 questions
  • QuestionDoes this cooktop include a griddle?

    • Answer Yes, a griddle is included with this cooktop.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this cooktop be monitored remotely?

    • Answer Yes, you can monitor and control this cooktop from anywhere using Wi-Fi connectivity.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre the knobs on this cooktop illuminated?

    • Answer Yes, the knobs are LED illuminated.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the finish of this cooktop fingerprint resistant?

    • Answer Yes, the cooktop has a fingerprint-resistant finish.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the total BTU power of this cooktop?

    • Answer The total BTU power of this cooktop is 56000.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs a propane conversion kit included with this cooktop?

    • Answer Yes, a propane conversion kit is included.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this cooktop have sealed burners?

    • Answer Yes, this cooktop has sealed burners for easy cleaning.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the griddle fit only on the left side?

    Asked by Shopper.

    • Answer Great question, Shopper! Yes, the griddle that comes with this model is designed to only be used with the left side burners. ^Jecca

      Answered by Samsung

  • QuestionBTU ratings of each burner?

    Asked by Ron.

    • Answer Hi Ron. Thank you for reaching out regarding your Samsung - 36" Built-In Gas Cooktop with WiFi on what BTU ratings of each burner. Regarding your concern, here are the details. Left Front 9.5K BTU Left Rear 9.5K BTU Right Front 13K BTU Right Rear 5K BTU (Simmer) Center 19K BTU (Dual) Here is the link for the full specs, features, and dimensions. https://www.samsung.com/us/business/home-appliances/cooktops-and-hoods/gas-cooktops/36--gas-cooktop--2018--na36n6555tg-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144318174 ^Camille

      Answered by Samsung

  • QuestionCan this be converted to propane?

    Asked by Anonymous.

    • Answer Absolutely! In fact, currently all Samsung gas model ranges and cooktops come with a compatible LP (liquid propane) conversion kit. We do recommend having a licensed professional perform the conversion due to the risks associated with gas and propane. ^Jecca

      Answered by Samsung

  • QuestionCan you ignite the burners with a match during power outage?

    Asked by Outage.

    • Answer Yes

      Answered by EdwinA

  • QuestionCan i order 220V?

    Asked by felipe.

    • Answer Hi Felipe, No, all gas cooktop are dedicated to use 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this cooktop for electrical and grounding safety. A time-delay fuse or circuit breaker is recommended. Only plug up to one appliance into this circuit. Have a great day. Melardo

      Answered by Samsung

  • Questionis the wok grate included?

    Asked by iLean556575.

    • Answer Yes - on the best model

      Answered by Ahawk5082

  • QuestionWhat voltage is required for this stove 110 or 220?

    Asked by ANNIE.

    • Answer 110

      Answered by VinitaK

  • QuestionHow can I get replacement knobs?

    Asked by Robert.

    • Answer Hi Robert. Thank you for reaching out regarding your Samsung - 36" Built-In Gas Cooktop with WiFi on where you can buy a replacement knob. Regarding your concern, I suggest you get in touch with our Samsung Parts team for them to assist you. You can reach them on this details. J & J International, Inc. Live Help : 800.627.4368 ( Mon - Fri 9:00 AM ~ 6:30 PM EST ) I suggest you check this link for further assistance. http://www.samsungparts.com/CustomerService.aspx Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144412974 ^Camille

      Answered by Samsung

  • QuestionI am replacing an existing cooktop. My current cutout is 35 x 18 7/8 inches. Will this fit in my cutout?

    Asked by David.

    • Answer Hi David. Thank you for reaching out regarding your Samsung - 36" Built-In Gas Cooktop with WiFi cut-out dimension. Regarding your concern, here is the cut-out dimension 33 7/8" W x 3 1/8" H x 19 1/8" D. I suggest you check this link for the full specs, dimensions, and features. https://www.samsung.com/us/home-appliances/cooktops-and-hoods/gas-cooktops/36--gas-cooktop--2018--na36n6555ts-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144367473 ^Camille

      Answered by Samsung