Questions & Answers

Q: QuestionDoes this refrigerator have a water filter?

• A:Answer Yes, this refrigerator has a water filter to give your family fresh-tasting water.

Q: QuestionDoes this refrigerator have a freezer interior light?

• A:Answer Yes, this refrigerator has a freezer interior light.

Q: QuestionAre the refrigerator controls easy to reach?

• A:Answer Yes, the refrigerator provides easy access controls compliant with ADA standards.

Q: QuestionCan I control this refrigerator using a smartphone app?

• A:Answer Yes, you can control the refrigerator using the Samsung SmartThings App on your smartphone.

Q: QuestionDoes this refrigerator have a door open alarm?

• A:Answer Yes, this refrigerator has a door-open alarm.

Q: QuestionDoes this refrigerator have an automatic ice maker?

• A:Answer Yes, this refrigerator has an auto ice maker that produces cubed ice.

Q: QuestionIS THERE A USER MANUAL I AM 80 YEARS OLD AND DO NOT HAVE APPS. I WOULD LIKE TO KNOW WHICH ONE OF THE DRAWERS FOR VEGETABLES AND FOR FRUITS. MOST TELL YOU WHERE YOU SHOULD KEEP EGGS AND LUNCH MEATS. I NEED A USER MANUAL

Asked 3 weeks ago by patsy.

• A:Answer Hello patsy, Here’s a quick and gentle guide to help: • Bottom Drawers: o One is perfect for vegetables (keep this a little more humid if there’s a setting) o the other is best for fruits (a little less humidity works well) • Wide Middle Drawer (if your fridge has one): o Great for lunch meat and cheese Here’s a soft copy of the user manual that you can easily open or print: https://downloadcenter.samsung.com/content/UM/202603/20260318092640718/OID139014-00_FDR_RF80H_EN_260316.pdf We will be happy to guide you if you need further help or additional questions. Please keep this reference number for your records: 1152659008. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Your voice is genuinely valued. Rachel Samsung Care

  Answered 2 weeks ago by Samsung

  
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Q: QuestionWhat are the clearance requirements for this fridge? Will the doors open if the space is 36.25 inches wide?

Asked 3 weeks ago by JS.

• A:Answer Hi JS, The refrigerator is about 35 3/4 inches wide, so a 36.25‑inch space can fit it. However, when installed next to a wall, at least 3 3/4" of clearance is recommended, and more space may be needed if the unit is placed next to a wall. In tighter spaces, the doors may not open to 90°, which can make it harder to access drawers and shelves. This guide includes full measurements and installation details. Installation Guide: https://images.samsung.com/is/content/samsung/p6pim/us/rf70h30keraa/specsheet/us-specsheet-rf70h30k… Your business truly matters to us. Nicole Samsung Care

  Answered 3 weeks ago by Samsung

  
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Q: QuestionIs the exterior of the fridge magnetic?

Asked 1 month ago by Rick.

• A:Answer Hello Rick, Yes, the exterior does support magnets. While the refrigerator has a stainless steel finish, certain areas of the exterior panels are designed in a way that allows magnets to adhere. Keep in mind that magnet strength may vary depending on the size and type of magnet used. We truly value the confidence you place in Samsung. Nicole Samsung Care

  Answered 1 month ago by Samsung

  
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Q: Questionfor matte black, does this come in a countertop size? if so what is the cubic feet ? thank you

Asked 1 month ago by Anonymous.

• A:Answer Hi there, The matte black option is currently available only in a full-depth design and offers a 30 cu. ft. capacity. Hope this helps! Jeffrey Samsung Care

  Answered 1 month ago by Samsung

  
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Q: QuestionWhat is the repair data, how often does something go wrong and what is the top complaint?

Asked 2 months ago by Ford2016.

• A:Answer Hi Ford2016, it’s great to look into the finer details of a high-capacity, feature-rich unit like this. Samsung appliances are designed to deliver reliable results, with features like the spacious capacity, flexible storage, and in‑door water dispenser helping simplify everyday use. Performance can vary depending on usage, setup, and routine care. Routine care, such as cleaning, checking temperatures, and replacing components like the water filter, helps keep the refrigerator running smoothly. Hope this helps give you a clearer picture. Khristine Samsung Care

  Answered 2 months ago by Samsung

  
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Q: QuestionShould an ice scoop have been included

Asked 2 months ago by Anonymous.

• A:Answer Hello, That’s a great question about the accessories that come with your Samsung refrigerator. Ice scoops aren’t always included by default and can vary depending on the model and packaging, but it’s easy to add one if you’d like to make ice access more convenient. Our team can help confirm what typically comes with your specific model and share options for compatible scoops that fit perfectly with the ice bin. Samsung truly values your business. Nicole Samsung Care

  Answered 2 months ago by Samsung

  
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