Questions & Answers

Q: QuestionCan this refrigerator make ice?

• A:Answer Yes, this refrigerator can make ice.

Q: QuestionAre the refrigerator shelves slide-in?

• A:Answer Yes, the refrigerator shelves are slide-in.

Q: QuestionDoes this refrigerator have a water filtration system?

• A:Answer Yes, this refrigerator has water filtration.

Q: QuestionDoes this refrigerator have a water dispenser?

• A:Answer Yes, this refrigerator has a water dispenser that dispenses water only.

Q: QuestionIs this refrigerator certified by ENERGY STAR?

• A:Answer Yes, this refrigerator is ENERGY STAR certified.

Q: QuestionDoes this refrigerator have an automatic defrost feature?

• A:Answer Yes, this refrigerator features an automatic defrost type.

Q: QuestionIf the side of the fridge is butted up to a wall will the doors still open or will the doors on the hinge side hit the wall

Asked 1 year ago by NateS.

• A:Answer Yes it will hit the wall. Best if not up against a wall. Particularly so you can open the drawers all the way.

  Answered 1 year ago by MarybethBVerified Purchase

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Q: QuestionIs there any indicator when the water filter needs to be replaced?

Asked 2 years ago by Sharon.

• A:Answer Hi Sharon, Yes, the filter reset indicator will turn red and you will hear an alarm reminding you to replace the water filter. Please see "Filter reset" on page 34 and "Water filter replacement" on page 39 of the user's manual for your reference. Manual https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf Have a great day. ^Aloe

  Answered 2 years ago by Samsung

  
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Q: QuestionI just received this product and only had one question the water center makes water fast? Mine does not fill.

Asked 2 years ago by aria.

• A:Answer It takes about 8 hours for the system to start feeling water after fridge gets setup. I had the same issue no worries.

  Answered 2 years ago by AlexanderCVerified Purchase

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Q: QuestionRecently purchase the counter depth Samsung Bespoke side by side in white. Can you change out the color panels on this model? I ask because the agent said ONLY on the French door units could you change them out. Thanks

Asked 2 years ago by Jjschmiddy.

• A:Answer Hello there, No, only Bespoke refrigerator's with three doors and up have customizable panels. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat size is the autofill pitcher?

Asked 2 years ago by Brent.

• A:Answer It's actually 48 oz.

  Answered 2 years ago by ShadVerified Purchase

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Q: QuestionWhat is the depth in inches of the refrigerator shelves?

Asked 2 years ago by Nalla.

• A:Answer 3 shelves on the frig side are 15"; 1 shelf is 16" deep. Shelves in the freezer are 13" deep.

  Answered 2 years ago by JLMGWM

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Q: QuestionWhere are the condensor coils?

Asked 3 years ago by IngridL.

• A:Answer Hi IngridL, We are glad to answer your question about the location of the condenser coils. The condenser is located at the bottom-backside of the refrigerator, sitting behind the cover comp fitted by 7 screws. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionAre the shelves in this model adjustable?

Asked 8 months ago by Jenny.

• A:Answer Yes, Jenny, the shelves are adjustable. Have a great day. ^Camille

  Answered 8 months ago by Samsung

  
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Q: QuestionDoes the White glass show fingerprints?

Asked 8 months ago by Michele.

• A:Answer Michele, thank you for asking. Let's get the details you need. The white glass color is not finger-resistant. Have a great day. ^Camille

  Answered 8 months ago by Samsung

  
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Q: QuestionIs it possible to turn off the ice maker so that it does not work at all? How?

Asked 9 months ago by Anna.

• A:Answer Hi Anna, Yes, the ice maker can be turned off. Please see page 34 of the user manual for steps on how to turn off the icemaker. https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf ^Rodel

  Answered 9 months ago by Samsung

  
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Q: QuestionIs it possible to turn off the ice maker so that it does not work at all? How?

Asked 9 months ago by Anna.

• A:Answer Anna, thank you for asking about the ice maker. Let's get the details you need. Yes, the ice maker can be turned off. Please refer to your user manual for a step-by-step guide on how to turn off the ice maker. Turn to page 34, "04 Ice Maker / Filter Reset (3 sec) (Ice Maker)." User Manual https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1150280122) to help our team pull up your information. Have a great day. ^Camille

  Answered 9 months ago by Samsung

  
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Q: QuestionWhat is the cubic foot capacity of the Bespoken Beverage center refrigerator?

Asked 9 months ago by Anonymous.

• A:Answer Hi there, The fridge has a total of 23 cubic feet of capacity. ^Rodel

  Answered 9 months ago by Samsung

  
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Q: QuestionI received my fridge 32 hours ago and the ice maker is extremely slow; less than 10 ice cubes are being produced. how do I fix this?

Asked 11 months ago by Anonymous.

• A:Answer Hi there, It usually takes at least 48 hours for the ice maker to produce the ideal quantity of ice. ^Rodel

  Answered 11 months ago by Samsung

  
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