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Questions & Answers

Your price for this item is $999.99
The comparable value price is $1,529.99
Page Showing 1-12 of 12 questions
  • QuestionCan I control two burners at the same time with the same power level?

    • Answer Yes, the Sync Burner feature allows you to control two burners simultaneously at the same power level, effectively creating one long cooking zone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many cooking zones does this cooktop offer?

    • Answer This Samsung cooktop offers 5 cooking zones.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow scratch-resistant is the glass surface?

    • Answer The glass cooktop is 54% more scratch-resistant than previous models.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I control this cooktop remotely?

    • Answer Yes, you can monitor and control the cooktop from anywhere using the SmartThings App.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of cooktop surface does this Samsung cooktop have?

    • Answer This Samsung cooktop has a smoothtop surface made of glass.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this cooktop have a bridge element?

    • Answer No, this cooktop does not have a bridge element.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this cooktop ENERGY STAR certified?

    • Answer Yes, this Samsung cooktop is ENERGY STAR certified.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this cook top require an exhaust fan?

    Asked by Joanie.

    • Answer Hello Joanie, Yes, a separate range hood (exhaust fan) is recommended for proper ventilation, as this does not include a built-in exhaust fan. Have a great day. -John

      Answered by Samsung

  • Questionthe description states that a power cord is not included. This is odd, what will it need or is that a misprint?

    Asked by Meg1.

    • Answer Hi Meg1, No, it is not a misprint, and the cooktop does not include a power cord since it should be connected directly to the power lines. Please see page 9 of the installation manual for the steps on how to connect the cooktop to the power lines. https://downloadcenter.samsung.com/content/EM/202501/20250115102922048/DG68-01383C-03_IM_CC70F36S2DAA_EN-MES-CFR_250111.pdf ^Rodel

      Answered by Samsung

  • QuestionSome of the reviews for this cooktop say that the power consumption is very high and those customers have seen a large increase on their electric bill.

    Asked by MTEPPY.

    • Answer Greetings! We are pleased to provide details about this Samsung cooktop model. This cooktop is rated at 195 kWh/year under ENERGY STAR® guidelines, making it an energy-efficient appliance that consumes relatively low energy compared to similar models. On average, this translates to approximately 0.53 kWh per day. Because it meets the strict standards set by the ENERGY STAR® program, this cooktop is among the more efficient models available on the market. Leo

      Answered by Samsung

  • QuestionDoes this cooktop require any special cookware?

    Asked by Mike.

    • Answer Hi Mike, Yes, this Samsung induction cooktop does require special cookware. I have shared the user manual for this model below. Please refer to pages 24 to 25 for information on suitable cookware, the correct cookware size, and how to check if your cookware is compatible. User manual: https://downloadcenter.samsung.com/content/UM/202503/20250318112816249/O_01._IB_FULL_CC70F36S2DAA_EN.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149473844 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionWhat kind of auto off feature does this have? Will it detect a pot that’s been on too long or is burning? Or does it shut off after a certain time?

    Asked by Alex.

    • Answer Hi Alex, This cooktop has a Safety Shutoff feature, which turns off the cooktop when it overheats, cookware is not suitable or not present. ^Rodel

      Answered by Samsung