Questions & Answers

Q: QuestionHow does this system connect to multiple components such as cable/directv, Xbox and DVD player?

Asked 8 years ago by Components.

• A:Answer You will need to connect to a receiver to be able to connect to multiple components.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionAre the surround speakers wireless as well or is it just the subwoofer?

Asked 8 years ago by teddy.

• A:Answer The surround speakers are connected by wires to a box which is wireless, so that you can put wireless receiver box anywhere and the speakers are connected to it with up to twelve or so feet of wire,

  Answered 8 years ago by joseVerified Purchase

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Q: QuestionHow long is this sound bar?

Asked 8 years ago by Paul.

• A:Answer The length is 35.7''.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan the soundbar connection to the TV be made with a USB cable (ARC?) or can the connection only be made with an optical cable?

Asked 8 years ago by Mertz.

• A:Answer No. The USB connection will only play music files located on a USB device. Additionally, the USB input is a micro-USB input so don't expect to connect your thumb drive without an adapter. Also, there is a very widely known issue with optical audio inputs. A large number of owners (including myself) are finding that the Automatic Power-Down "feature", which will power down the soundbar if no audio is detected after 5 minutes, is enabled by default and cannot be disabled with Direct Input, which is the input that you use when using Optical audio. In other words, until Samsung issues a firmware update fixing this, the soundbar will power off every few minutes, regardless if there is audio or not. I speak from experience.

  Answered 7 years ago by AshDustVerified Purchase

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Q: Questionon the soundbar descriptions.... what does the 2.1 or 5.1 channel mean. is there a big difference in the sound quality between the two? which is better? Also if I buy a Samsung tv can I attach a vizio soundbar?

Asked 8 years ago by novice.

• A:Answer It’s how many speakers and subs you can hook up. This has two rear speakers and one sub

  Answered 8 years ago by KtcranmerVerified Purchase

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Q: QuestionI have the wireless speakers connected but do not have any sound coming out. Any trouble shootIng I can do ?

Asked 7 years ago by Jru.

• A:Answer I had the same issue and it turns out that if you put the wires all the way into the connection on the back of the speakers, the plastic coating keeps it from making connection. Pull out the wires and insert them just far enough so you still see actual wire. You can do this with the sound on and that will tell you it's now working. Good luck.

  Answered 7 years ago by Helper

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Q: QuestionI have the same questions ... 2.1 but shows 5.1..?

Asked 8 years ago by Matt.

• A:Answer This is 2.1.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionIs Soundbar model HW-M370/ZA compatible with Samsung TV model UN55KS8000F XZA?

Asked 8 years ago by Reed.

• A:Answer Yes, it is compatible.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionEasiest way to connect?

Asked 6 years ago by Superdebo.

Q: QuestionCan I link my smartphone to the sound bar with the smart things app?

Asked 6 years ago by WreckitRalph.

Q: Questionhw-m370/za won't pair with my Samsung un48j520daf smart tv. what is it trying to pair with the new remote of soundbar or the remote for my Samsung tv?

Asked 7 years ago by probowler.

Q: QuestionWill this all work with Aura Sound 4 chair Pro Bass Shakers system 2B-4? Thanks.

Asked 7 years ago by DeMano.

Q: QuestionCan a wireless sound bar be paired with a computer wirelessly through the blue tooth?

Asked 7 years ago by Jen.

• A:Answer Sorry- idk

  Answered 7 years ago by AJC31Verified Purchase

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Q: QuestionCan this soundbar be hooked up to a Pioneer Elite SC-81 AV receiver?

Asked 7 years ago by Anonymous.

Q: QuestionWhat series wireless rear speaker come with this soundbar? SWA 8000S ,SWA 8500S or SWA 9000S

Asked 7 years ago by Mark.

Q: QuestionAre the rear speakers wall mountable with the wires attached from subwoofer? Do the wires interfere?

Asked 8 years ago by Rich.

• A:Answer Yes, but they’re not attached to the subwoofer

  Answered 8 years ago by AnonymousVerified Purchase

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Q: Questionhow many watts

Asked 8 years ago by Anonymous.

• A:Answer I think its 300 t 500 watts, the box should say, I have mine on 300

  Answered 8 years ago by Adamk193Verified Purchase

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Q: QuestionIs it compatible to any brand of tv?

Asked 8 years ago by Nicole.

• A:Answer Yes, I am using this Samsung sound bar with my Sony tv

  Answered 8 years ago by SKT231Verified Purchase

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Q: Questiondoes this work well with a Hisense 4K TV?

Asked 8 years ago by catjack.