Questions & Answers

Q: QuestionIs the door reverseable?My washer location is to the right of the dryer. I would prefer the washer door open from the left so I can have a direct line to the dryer without going around the washer door.

Asked 11 years ago by Anonymous.

• A:Answer Like most front load washers, the door on the WF42H5400AW opens from right to left and cannot be reversed to open from left to right because of the location of the door lock. The dryer doors, however, are reversible, so it can open in the opposite direction to the washer when set up side by side, or in the same direction if the units are stacked. Thank you for your interest, Ms. Samsung

  Answered 11 years ago by Anonymous

  
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Q: QuestionWhat is the stacked Height with stacking kitMy washer and dryer closet has a door that is 80 inches high, 35 inches wide, with closet depth 38 inches. I bought the washer and gas dryer and had it delivered to my house. When Best Buy delivered the washer and dryer, they said that there was not vertical clearance to install. How much clearance do you need to install the washer and dryer stacked with the stacking kit? Note: the closet door height is 80 inches, but the ceiling height is 8 ft.

Asked 10 years ago by Justin.

• A:Answer Hi Justin, The stacked height of the WF42H5400AF and matching Dryer is 77-1/2", and Samsung recommends leaving 6" above the units for ease of installation as well as air circulation. It's important to have sufficient room above the units in order to lift the Dryer on top of the Washer to stack them, as well as space on the sides to maneuver the units into place. In addition, the clearance requirement for depth when installing the units in an enclosed area like an alcove or closet is approximately 41". I would suggest referring to the specifications sheet or installation section of the User Manuals, which can be downloaded as pdf files from Samsung's website, for additional clearance requirements for closets. Thank you! Ms. Samsung

  Answered 10 years ago by Anonymous

  
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Q: QuestionDoes this washer come with the hot and cold water hoses?

Asked 10 years ago by Anonymous.

• A:Answer When the unit was delivered, it came with a set of "standard" hoses. I believe there's an option to purchase fancy ones, but the ones that come with the unit have worked great for me so far.

  Answered 10 years ago by JenL

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Q: Questionhow long is a wash cycle

Asked 11 years ago by mike.

• A:Answer Depends on the wash cycle. Quick Wash is 26 minutes. Regular Wash is 45 minutes. You can add extra rinse and extra spin for about 10 more minutes. The longest cycle (Sanitize) is about 2 1/2 hours. There are 9 other cycles in between. Super Speed will shorten some cycles by about 10 minutes, You can add Steam to some cycles for about 20 more minutes wash time. There is a Rinse and Spin cycle that lasts 19 minutes. You can also delay your wash load in hour increments if you want it to start it at some other time.

  Answered 11 years ago by WordlessLyrics

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Q: QuestionTango Red vs. MerlotHas anybody seen these 2 Samsung Washers next to each other, How different are the colors, because I have a Tango Red Dryer and I am buying a Merlot Washer? Even Samsung cannot tell me the answer.

Asked 10 years ago by Anonymous.

• A:Answer The merlot color is a deep burgundy.

  Answered 10 years ago by Chayo

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Q: QuestionIs this washer compatible with Samsung white pedestal we356a5w

Asked 10 years ago by Anonymous.

• A:Answer Yes, the WF42H5400AW is compatible with the WE356A5W Pedestal. Thanks for your interest, Ms. Samsung

  Answered 10 years ago by Anonymous

  
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Q: QuestionApartment livingI wanted to know if I can use this in my apartment?

Asked 10 years ago by Anonymous.

• A:Answer The WF42H5400AW requires a 120V/60 Hz/15-amp electrical connection, drain pipe access, and a hot and cold water supply with a pressure of 20-116 psi. I would suggest contacting the owner or manager of your building to determine whether you're able to install this Washer in your apartment. It may help to mention that Samsung's Vibration Reduction Technology which is included in this model helps to significantly reduce noise and vibration, even when installed upstairs in a house. Thanks for your interest! Ms. Samsung

  Answered 10 years ago by Anonymous

  
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Q: QuestionCompatibility with older stackable dryerOur present washer model no is wf419aaw/Xaa 02 with stackable dryer. Can we stack the dryer on this washer. Dryer model dv419aew/Xaa

Asked 9 years ago by Anonymous.

• A:Answer No.

  Answered 8 years ago by Fitz

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Q: QuestionCan I use 5' hose on for the connecter to the steam dryer?We live in a condo and our washer/dryer are in a closet in our bedroom . We want to use braided stainless steel hoses for installation, including the hoses that go from the Y connector to the washer and dryer. We cannot find anything shorter than 5' stainless hoses - the rubber hoses that come with are only about a foot long. Is there any reason we should not use the longer hoses? Installation is hopefully Friday (March 4, 2016) and we hope to know before then. Thank you.

Asked 9 years ago by Peter.

Q: QuestionWhy would my washer be leaking (bottom of washe on right side)?What could be causing leaking on the bottom right side of washer? The leaking has increased recently.

Asked 9 years ago by Anonymous.

• A:Answer You could be using too much liquid detergent causing the machine to oversud. If you are using pods/packets/pouches for detergent, try loading half of your clothes in the washing tub, place the pod in the center on the pile, then load the remaining pile of clothes in the washer. This will help prevent ovdersudding which could decrease or eliminate the leakage issue.

  Answered 9 years ago by A. Bailey

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Q: Questionif my laundry closet is 59" across, with an 8" indentation of the left, and a 3" indentation on the right, will this washer and dryer fit side by withif my laundry closet is 59" across, with an 8" indentation of the left, and a 3" indentation on the right, will this washer and dryer fit side by with the front loading doors opening properly?

Asked 9 years ago by dev.

• A:Answer It should fit, although the door on the washer opens to the left so you might only be able to open you washer door about 3/4 of the full open position. You also might have trouble opening the soap dispenser since it is on the left side as well and you have an indentation on the left side of you laundry room. On the bright side though, you have 2 options, you can either make the laundry openings wider or these units are also stackable. I don't have them stacked but mine as also in a garage.

  Answered 9 years ago by Anonymous

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Q: Questioncan you wash a king comforter in this washer?

Asked 10 years ago by neat.

• A:Answer According to the manual this washer can wash a king size comforter but they do recommend using liquid HE detergent, not a powder.

  Answered 10 years ago by SusieQ

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Q: QuestionWF42H5400AW Magnetic door Plunger to keep door openHi does the WF42H5400AW Model have the plunger that keeps the door slightly ajar in order for it to air like the LG or do you have to leave the doors wide open to do so? Thanks

Asked 10 years ago by Kruger.

• A:Answer It does not have a plunger. I have to leave the door ajar.

  Answered 10 years ago by countrybum

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Q: Questionheating?Does this unit have the onboard water heating function?

Asked 10 years ago by Anonymous.

• A:Answer The unit seems to have its own heating function for the purposes of the steam cycle. However, I suspect the hot water cycle simply uses the water at the temperature it comes from your home's hot water heater.

  Answered 10 years ago by JenL

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Q: QuestionSuperSpeed on WF42H5400AW?I just purchased this washer because I was attracted to the SuperSpeed option that features additional high pressure spray nozzles to provide “a more thorough wash cycle than any other washer on the market”. This video illustrates a very intensive wash action: https://www.youtube.com/watch?v=ZKs1QZ1tYqo I see two additional nozzles near the top of the door, but they don’t seem to do anything when I select the SuperSpeed option. Do I have a defective unit, or is this a big misunderstanding? Thanks, Scott

Asked 11 years ago by scottndsky.

• A:Answer Super speed reduces the wash time without reducing options chosen.. May be a misunderstanding.

  Answered 10 years ago by Bbbb1

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Q: QuestionDoes Samsung still sell washing machine front loaders with silver care?

Asked 11 years ago by Lisa.

• A:Answer No

  Answered 11 years ago by jelmore

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Q: QuestionStackable?Can these machines be stacked?

Asked 11 years ago by Anonymous.

• A:Answer Yes, I have them stacked

  Answered 10 years ago by Splash

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