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Page Showing 41-60 of 243 questions
  • Questionwhat parts do not come with this washer for hook-up?

    Asked by Mickey.

    • Answer The water hoses-- you need one each for hot and cold-

      Answered by Anonymous

  • Questiondo you need extra depth space available for the 4 inch vent?

    Asked by navaho.

    • Answer Hello navaho, Thank you for showing interest in our product Samsung - 4.5 cu. ft. High-Efficiency Stackable Front Load Washer with Steam - Champagne. To answer your question if you need extra depth space available for the 4-inch vent? Yes, since it's not included in the four inches for venting and connections. I am sharing with you the installation manual and product manual of our product including the specification and dimensions. Product Height 38 3/4 inches Product Width 27 inches Product Depth 31 3/10 inches Depth With Door Open 52 3/5 inches Capacity 4.5 cubic feet https://downloadcenter.samsung.com/content/UM/202106/20210608085028428/WF6100RSEHC_DC68-04006P-00_EN-CFR-MES_R.pdf In case you have concerns in the future you may reach us via the following options. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung. Reference number:1144417736 ^Ross

      Answered by Samsung

  • QuestionAre pedestals available with these models? And if so, what is the price?

    Asked by FlymanMike.

    • Answer Hi, FlymanMike. Glad you asked about the washer and if there is an available pedestal for this washing machine. For the compatible pedestal and price, please check this link to where you can purchase it. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nc-a3/ Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung

  • QuestionIs there a hardware setting on this washer?

    Asked by Trav.

    • Answer Hi Trav, Thank you for your inquiry about our Samsung - 4.5 cu. ft. High-Efficiency Stackable Front Load Washer with Steam - White. Yes, there's a hardware setting for this washer. You may check the product manual for other settings. Reference number: 1144242219 ^Ross

      Answered by Samsung

  • QuestionDo this washer hook up to the sink

    Asked by Kiki.

    • Answer Hi Kiki, Thank you for showing your interest to know more about our washer. If you do not have designated plumbing for your washer, yes, you can hook it up to a sink instead. And use a sink aerator thread to hose connection adapter to attach the water supply hose to the sink faucet. Stay safe, Reference Ticket Number: 1144200018 ^Mila

      Answered by Samsung

  • QuestionCan you use these without stacking them?

    Asked by Krys.

    • Answer Hi Krystle, Thank you for inquiring about our product the Samsung 4.5 cu. ft. High-Efficiency Stackable Front Load Washer with Steam - Champagne. To address your question if you can use them without stacking them the answer is yes. Here's a link about your specification you can turn to page 20 for optional stacking kit. https://downloadcenter.samsung.com/content/UM/202106/20210608085028428/WF6100RSEHC_DC68-04006P-00_EN-CFR-MES_R.pdf Reference number: 1144195819 Thank you for choosing Samsung. ^Ross

      Answered by Samsung

  • QuestionWhat are the worktop dimensions? (The width and depth of the very top of the washer only---not the overall washer width and depth)

    Asked by Jafe.

    • Answer Hi Jafe, Thank you for reaching out to us regarding the Samsung product. We are glad to hear that you are interested in our washers and we are happy to tell you that this washer with model number WF45R6100AW/US has a 27" width. Please check the link for the full list of the specifications: https://image-us.samsung.com/SamsungUS/samsung/us/home-appliance/pdf/07012019/WF45R6100AC_V6.pdf You may want to check this link for reference to avoid future repairs: https://www.samsung.com/us/support/answer/ANS00030150/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144192685 Thank you for choosing Samsung. Have a great day. -Trisha-

      Answered by Samsung

  • QuestionWhat are the dimensions of this the washer and dryer once they are stacked?

    Asked by Theresa.

    • Answer Hi Theresa, Thank you for reaching out and we hope you are in good health. We are happy that you are interested in the washer and dryer from Samsung. I have provided the details of each appliance below for their dimensions. Washer WF45R6100AC/US has an overall height of 38.7 inches (984mm). Width 27.0 inches (686mm). Depth with door open 52.6 inches (1335mm). Depth 31.5 inches (800mm) Dryer DVE45R6100C has an overall height of 38.7 inches (984mm). Width 27.0 inches (686mm). Depth with door open 52.6 inches (1335mm). Depth 31.5 inches (800mm) Dryer DVG45R6100C has an overall height of 38.7 inches (984mm). Width 27.0 inches (686mm). Depth with door open 52.6 inches (1335mm). Depth 31.5 inches (800mm) When stacked, overall height of 77.4 inches (1968mm). Width 27.0 inches (686mm). Depth with door open 52.6 inches (1335mm). Depth 31.5 inches (800mm) Please click on the links below for user manuals of the washer and dryer for more details of each. washer manual: https://downloadcenter.samsung.com/content/UM/202106/20210608085028428/WF6100RSEHC_DC68-04006P-00_EN-CFR-MES_R.pdf Dryer manuals: https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf Please feel free to get in touch with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144192591 Leo

      Answered by Samsung

  • QuestionI wanted to know if the stackable dryer and washer saves electricity?

    Asked by Juan.

    • Answer Hi Juan. I appreciate you reaching out regarding if your dryer and washer saves electricity. To answer your concern you may go ahead and go to this link. Energy Guide: https://image-us.samsung.com/SamsungUS/PVI/20210422/common-energylabel-wf45r6100ac-us-energylabel.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144165661 ^Camille

      Answered by Samsung

  • QuestionCan a stackable washer be used alone

    Asked by Pa.

    • Answer Yes

      Answered by Mycompu

  • QuestionMy basement slopes towards a drain. Does this washer have adjustable legs to level the washer?

    Asked by KWill.

    • Answer It sure does, Kwilliams! In fact, we've included instructions on page 22 of the user manual (https://bit.ly/3ojlj2j) for how to adjust the leveling feet on this washer. ^Jecca

      Answered by Samsung

  • QuestionHow much space does the washer need behind it from the wall?

    Asked by Anonymous.

    • Answer I'm happy to help with this! First, here is a direct link (https://bit.ly/3ojlj2j) to the full user manual for this model. Pages 19 and 20 have detailed diagrams showing the required spacing for proper installation of this washer. ^Jecca

      Answered by Samsung

  • Questionare the door reversible on both

    Asked by Anonymous.

    • Answer Thanks so much for asking! While all Samsung model dryers do have reversible doors, our washers do not. This is because of the added risks of causing leaks in the washer. ^Jecca

      Answered by Samsung

  • Questiondoes it work with your cell phone

    Asked by facts.

    • Answer Thanks so much for asking. This model is not listed as having the Smart Control feature that allows users to operate the washer from their smart phone. However, it does have a Smart Care feature. You can find detailed information about this feature on page 41 of the user manual (https://bit.ly/3ojlj2j). ^Jecca

      Answered by Samsung

  • Questionwhat is the width of this washer and dryer?

    Asked by queen.

    • Answer Hi there, queen! I have the full dimensions of this washer listed as: 27" W x 38.7" H x 31.3" D. If you would like to leave another question with the model number of the dryer you are interested in, I would be happy to look up it's dimensions as well. ^Jecca

      Answered by Samsung

  • QuestionWhat is the door width, or the inches from door to edge? These would be inset in a closet from the rear side and the front closet opening is not as wide as the total width. I need the clearance necessary to open the door between the frame of the closet.

    Asked by Anonymous.

    • Answer Hello there! To help with this, I'm providing this link (https://bit.ly/3ojlj2j) to the user manual for this model. Pages 18-20 have detailed diagrams showing all the available dimensions for this model. ^Jecca

      Answered by Samsung

  • QuestionIs this Samsung washer compatible with an already stacked Amana dryer model NED7200TW?

    Asked by bunny.

    • Answer Thanks so much for asking, bunny! We are not able to confirm compatibility with non-Samsung models. ^Jecca

      Answered by Samsung

  • QuestionIs this washer and DRYER, if it is then does this dry clothes good? How long does it take to dry

    Asked by R.

    • Answer Thanks so much for asking, R! This model is a washer only. Currently we do not have any combined washer and dryer models available. ^Jecca

      Answered by Samsung

  • QuestionI have owned this for 15 days. It leaks from the front. How do I get this repaired? These pics were taken after I wiped the floor up.

    Asked by Michelle.

    • Answer open the door and call the Samsung repair they are quite good.

      Answered by JohnG

  • QuestionWhat are the dimensions in inches?

    Asked by sapaterson.

    • Answer I'm happy to help with this, sapaterson! I have the full dimensions of this model listed as: 27" W x 38.7" H x 31.3" D. ^Jecca

      Answered by Samsung