“The washer does not seem to turn on, I’ve checked power to the outlet and everything is fine- the dryer works fine (located in the same room). What can be the issue?”
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Hi Power, Please accept our hearty regards, and thanks for writing a review. Let me provide an answer to this. Your washer and dryer will typically share the same circuit, although electric dryers require a 240V outlet that a washer cannot use. Do not have any other devices on the same circuit as the washer and dryer Check with a qualified electrician or service person if you are not sure about the grounding. Here's a troubleshooting link about the Samsung washer power issues. https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-turns-off-by-itself If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, please provide this reference number 1145122845. ^Rainly
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