Questions & Answers

Q: QuestionWill this pedestal fit WF330ANW/xaa

Asked 4 years ago by Deanna.

• A:Answer Sorry we didnt get the pedestal, but it is incredibly steady machine with nearly no vibration even on spin cycle

  Answered 4 years ago by AnnbsjVerified Purchase

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Q: QuestionWhat is the required clearance behind the unit for the exhaust duct?

Asked 5 years ago by Nick.

• A:Answer With rigid 1 ft

  Answered 1 year ago by DougsDryer

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Q: QuestionWhat is the difference between model WF45T6000AV/A5 and WF45T6000AV?

Asked 5 years ago by marcos76br.

• A:Answer Washing machine model WF45T6000AV and model WF45T6000AV/A5 is the same unit. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionI am looking for the companion dryer to Samsung Black Front Load Washer wf45t6000av/65 I need the sku and model number. thank you

Asked 5 years ago by Anonymous.

• A:Answer Hi there! This washer actually has 2 matching dryers. The electric dryer is model DVE45T6000V/A3 and the gas dryer is model DVG45T6000V/A3. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionI am looking to buy the 10 cycle where are the reviews for that and what makes them different?

Asked 5 years ago by Lulu.

Q: QuestionDoes this model have a steam option? specs show it does but actual picture of the machine doesn't.

Asked 5 years ago by Simon.

• A:Answer It doesn't. Must be an error.

  Answered 5 years ago by Lms1987

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Q: QuestionHi there. My Samsung washer no longer works and needs to be replaced. I called Samsung directly and was on the phone for over an hour and still couldnt answer a simple question. Can this washer be stacked with Samsung dryer model #WF45T6000AV???

Asked 11 months ago by Gio.

• A:Answer Hi Gio, We are here to help you in getting the information that you ned. We would like to speak to you directly to gather more information and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149241434), to help our team pull up your information. Have a great day! ^Rodel

  Answered 11 months ago by Samsung

  
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Q: QuestionDoes the dryer come with the cord or do I have to purchase separately?

Asked 1 year ago by Jen.

• A:Answer Yes it comes with cord…..

  Answered 1 year ago by MarquitaGVerified Purchase

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Q: QuestionWhy is this washer dispensing detergent and softener at the washing cycle?

Asked 2 years ago by RAFAEL.

• A:Answer Hi Rafael, To help with the washer, please see the link below, follow the steps, and click the hyperlinks for further help. Dispenser drawer issues in Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01207154/ Have a nice day. ^Aloe

  Answered 2 years ago by Samsung

  
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Q: QuestionHow much water does this washer use per load?

Asked 2 years ago by Janae.

• A:Answer Hello Janae, This washer model recognizes the weight of the objects and automatically adjusts the appropriate water level, washing duration, rinse counts, and spin counts. -Kimberly

  Answered 2 years ago by Samsung

  
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Q: QuestionI bought these without new pedestals to replace my old Samsungs, and was wondering if they are compatible with my old pedestals (WE357A0W/XAA) which are 27 inch as well. Thanks.

Asked 2 years ago by JohnG.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White

• A:Answer I bought these without new pedestals hoping my old ones from 2011 would be compatible… and they were!

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWill this washer dryer fit on a we357a7w pedastal?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne

• A:Answer Hi there, Let's get you the details to help with this Samsung washer. I verified that this washer model is compatible with the pedestal model WE402NC/A3. Have a great day. Melardo

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is depth with door open?

Asked 3 years ago by Cc.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White

• A:Answer Hi Cc, We are grateful you took the time to ask about the measurement of the washer. The depth with the door open is 52 11/16". You can check the complete specification on this link: https://image-us.samsung.com/SamsungUS/home/92121/02102022/2022_WF45B6300_V4.pdf Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionCan I pause and add clothes, once the cycle begins?

Asked 3 years ago by Ezgoingood.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne

• A:Answer Yes.. just hit pause button

  Answered 3 years ago by MamaVerified Purchase

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Q: Questiondoes the door open from left to right/both directions

Asked 3 years ago by jimbo.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White

• A:Answer Hi, jimbo. Glad you asked about the washer's door on how this open. The washer door opens from the left. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat is the model number for the stacking kit for this?

Asked 3 years ago by Samsungwasher.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White

• A:Answer Hi Samsungwasher. Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Large Capacity Smart Front Load Washer with Super Speed Wash on what is the model number for the stacking kit. Regarding your concern, the model number would be SKK-8K. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu--ft--large-capacity-smart-front-load-washer-with-super-speed-wash-in-white-wf45b6300aw-us/#specs Also, I suggest you check this link to where you can purchase the stacking kit. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/skk-8k---stacking-kit-for-samsung-27-in--wide-front-load-laundry-pairs-skk-8k/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144718463 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes the washer have a glossy finish on the control panel? I received the washer with a glossy finish and does not look like the one in the picture so there for does not match the dryers satin/ brush metal finish.

Asked 5 years ago by MPR.

• A:Answer No it does not have a protective cover on it. I have received 3 washers all with the incorrect finish from Bestbuy.

  Answered 5 years ago by Maria

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