Questions & Answers
- Model:
- WF45T6000AV
- |
- SKU:
- 6427952
Q: QuestionCould a 10' by 2' rag rug be cleaned on the steam cycle?
Asked by Nancy.
- A:Answer Hi Nancy. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can wash a rag. Regarding your concern, do not wash rugs or doormats with rubber backing. The rubber backing may come off and stick inside the drum, and this may result in malfunction, such as a drainage error. I suggest you check this link to your user manual for assistance. Please go to page 11. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144549840 ^Camille
Answered by Samsung

Q: QuestionIs the 'delicates' setting the same as hand wash?
Asked by Anonymous.
- A:Answer Hi, Great question. We appreciate your question about the "delicates" setting of the washer. Yes, it can be classified as a gentle hand wash for sensitive material(sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics.). Should you need more assistance, please feel free to get back to us via the following options: Have a great day. ^Charles
Answered by Samsung

Q: QuestionDo you need a converter to have this work with LP gas line? I currently have this same Samsung dryer hooked up.
Asked by Foxden.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Hi Foxden, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum. Yes, you will need a conversion kit for the dryer to work with liquid propane. Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. I have shared the installation guide below. Please access the link and turn to page 18 for further guidance. https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144488775 Leo
Answered by Samsung

Q: QuestionWhat is the CFM exhaust of this dryer?
Asked by Anonymous.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Not sure but it is rated high, one of the reasons I purchased this model
Answered by KeithP
Q: Questionwhat is the total height measurement when the stacking kit is used with a matching dryer? I hope to place the units in a closet that has a high ceiling, but a door opening of 28" x 79" with the closet height of 86"
Asked by bicoastalguy.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Hi bicoastalguy, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum. Total height of washer and dryer when stacked using the stacking kit is 78.5 inches and a width of 27 inches. I have shared the user manual link. Please access the link and turn to page 12 - 15 for the complete dimensions of the home appliance. https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144465713 Leo
Answered by Samsung

Q: Questionfor this Samsung washer and dryer, what is the cost for the pedestals?
Asked by beachpeople.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer $848.00
Answered by Lavishrabbit
Q: QuestionIs this a reverse tumble dryer
Asked by Dryer.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Hi Dryer Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if this dryer has a reverse tumble dry. Regarding your concern, this dryer does not have a reverse tumble dry. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144454651 ^Camille
Answered by Samsung

Q: QuestionDo you sell propane clothes dryers. Everything i look at is natural gas.
Asked by Kenners.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Hi Kenners. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this can be converted to a propane gas dryer. Regarding your concern, a natural gas dryer can be converted to a propane gas dryer. I suggest you check this link to your user manual for further assistance. Please go to pages 18 to 19. https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144390102 ^Camille
Answered by Samsung

Q: QuestionCan this gas dryer be used on a pedestal
Asked by Jan.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
- A:Answer Hi Jan. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this can be used on a pedestal. Regarding your concern, yes, the pedestal can be used on your dryer. I have included your user manual to assist you further. Please go to page 13. https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144369809 ^Camille
Answered by Samsung

Q: QuestionWhat's the dimensions of the box the washer comes in? I need to know if it will fit in my SUV for pickup.
Asked by Celestine.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi Celestine. Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ box dimension. Regarding your concern, this would be the shipping dimension 29.4" W x 42.4" H x 34.1" D. I suggest you check this link for the full specs, dimensions, and features. https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu--ft--front-load-washer-with-vibration-reduction-technology--in-platinum-wf45t6000ap-us/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144366293 ^Camille
Answered by Samsung

Q: QuestionHow long is the quick wash cycle?
Asked by Anonymous.
- A:Answer Hi There. Glad that you ask how long is quick wash cycle. We don't have a specific time for a quick wash cycle. The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. For lightly soiled items that you want to finish washing quickly. For best performance, the recommended load is 4 lb or lower. Have a great day. Melardo
Answered by Samsung

Q: Questiondoes this machine smell after use?
Asked by Anonymous.
- A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. Due to the nature of a front loading washing machine's design, there is a rubber gasket that lines the door. This prevents leakage but is also a breeding ground for bacteria and mold to build. Any residual water left in the machine has nowhere to go, which is how mold and mildew form causing the machine to smell. Ideally, you have to clean the washing machine every after use. I have shared a link below to help with cleaning the washer. https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371374 Leo
Answered by Samsung

Q: QuestionDoes the Samsung washer WF45T6000AV/A5 come with the hoses.
Asked by Tipparee.
- A:Answer Hi Tipparee. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Vibration Reduction Technology+ if hoses are included. Regarding your concern, Water hoses are sold separately. I suggest you check this link to your user manual for assistance. Please go to page 16. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144422463 ^Camille
Answered by Samsung

Q: QuestionDo the “stackable” Samsung packages have to be stacked? Or can they be set up as a side by side?
Asked by Cheela.
- A:Answer Hi Cheela, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. The washer can be installed either side by side or stacked. I have shared the user manual link below. Please go to the link and turn to page 20. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371525 Leo
Answered by Samsung

Q: QuestionWhat are the dimensions of the top of the machine? I need to stack this with a different make dryer. Thanks!
Asked by Anonymous.
- A:Answer Hello. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ dimension of the top of the machine. Regarding your concern, here are the product dimensions. A. 1 in. (25 mm) B 5.9 in. (150 mm) C 7.1 in. (180 mm) D 6 in. (152 mm) E 78.5 in. (1994 mm) I suggest you check your user manual for further assistance on how to remove the door. Please go to page 20. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144348618 ^Camille
Answered by Samsung

Q: Questionwhen stacked, what is the total height of the unit?
Asked by pdnwright.
- A:Answer Unfortunately, i only purchased this washer only not stacking kit You mean just height of washer or stacked with drier?? Only washer itself is about 38.25-38.5 ft
Answered by Dealmania
Q: QuestionHow does the door open on an older kenmore 3.5 washing machine
Asked by WendyBanjo.
- A:Answer Sorry but you asked this question on a front load Samsung. Please check with Kenmore
Answered by Anonymous
Q: QuestionOn the electric dryer are you able to choose temperature level and dryness level? Such as if I want temp 1 and dryness level 5, or temp 3 and dryness level 4.
Asked by WynsWrld98.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Hi WynsWrld98, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum. I have shared the user manual link below. Please go to the link and turn to pages 39 - 40 for the cycle chart. https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371822 Leo
Answered by Samsung

Q: QuestionCan u change the way the dryer door opens. Make it open from right to left.
Asked by Reneev.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Yes
Answered by DawnA






















