Questions & Answers
- Model:
- WA46CG3505AV
- |
- SKU:
- 6547618
Q: QuestionHow long does it take to wash a load of clothes?
Asked by washer.
- A:Answer Hello there, We want to assist you as best as we can. There is no specific time for the wash cycles. This washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. Have a great day. -John
Answered by Samsung

Q: QuestionCan the washer just be operated manually
Asked by William.
- A:Answer Hi William, Yes, this Samsung washing machine model can be operated manually. The washing machine has a control panel where you can select the wash cycle, temperature, water level, start and stop the cycle, etc. This washing machine model has the capability of connecting to a wireless connection to enhance the user experience and is not the primary way to control the washing machine. Leo
Answered by Samsung

Q: QuestionCan it wash king size bed comforter
Asked by Lyle.
- A:Answer Hello Lyle, Yes, this washer can efficiently wash a king-size comforter weighing up to 7.5 pounds (3.5 kg). Have a great day. -John
Answered by Samsung

Q: QuestionDoes it have a dog wash setting?
Asked by Birdy.
- A:Answer I am sorry to inform you that there is no dog wash setting, however it does a good job on our clothes. It does have a setting for bedding as long as it isn't packed too much but no dogs allowed.
Answered by Anonymous
Q: QuestionDoes the dryer have a light inside?
Asked by Rick.
- A:Answer My dryer does not have a light inside.
Answered by Denise
Q: QuestionCan I put 7 jeans and several shirts to wash at a ti E?
Asked by Anonymous.
- A:Answer Hi there, Yes, you can wash some jeans and several shirts in the washer at the same time, as long as the total weight is within the recommended limit. I have shared a link below to help you identify the load size for your Samsung washing machine. Please note that there are hyperlinks you can click, which will give you additional information. The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1150897326) when you message us so our team can retrieve your information. Thank you. -Kimberly
Answered by Samsung
Q: QuestionWhat’s the maximum weight of clothes I can put in?
Asked by Anonymous.
- A:Answer Greetings, The maximum load for the washer tub is approximately 3/4 full or 3 pounds of laundry per cubic foot of the washer's capacity. For more details, please see the link below under "Load your washer" for the best laundry load. The best laundry load size for your Samsung washing machine and dryer https://www.samsung.com/us/support/answer/ANS10004802/ Have a wonderful day. -Kimberly
Answered by Samsung
Q: QuestionI just received this washer and find that the clothes have dry spots after a wash. Any reason for this and what would be the recommendations?
Asked by RICHARDL.
- A:Answer Hello Rick, This is not the experience we want you to have when using your washer. Let us help you. Dry spots can occur if the washer is overloaded or if the item being washed is too large and bulky (such as an overstuffed comforter) to tumble properly. For such items, you may need to remove them, rearrange them, and then run another wash cycle. We shared a link below for steps to take to help with your washer concern. Please check the embedded words and watch the video for more details. Washing machine does not fill with enough water https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150515956) when you message us so our team can retrieve your information. Thank you. -Kimberly
Answered by Samsung
Q: QuestionAre the water hose hookups standard size?
Asked by RICHARDL.
- A:Answer Yes, Rick, the washer water hookups are standard size. However, this needs to be purchased separately. To have the exact size of the washer water hookup, you can contact the retailer to speak to a salesperson and have them measure it for you. Their details are: Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille
Answered by Samsung
Q: QuestionI can use this washing machine connected to my sink.
Asked by Yaima.
- A:Answer if you get the proper attachments
Answered by ShawnR
Q: QuestionDoes this washer have regular hook up or is it a portable washer with drain plug
Asked by TomPetty.
- A:Answer Hello TomPetty, Yes, this washer model requires a regular hookup. Have a great day. -John
Answered by Samsung

Q: QuestionWhy was this washer returned? I seen it in the store and on the tag it had description of : residue but nothing more. I tried to find someone in the store but couldn't find anyone and there wasn't much for customers being there. Very interested in it.
Asked by Lance.
- A:Answer Dear Valued Best Buy Client, To better assist you with your question about this Samsung washing machine model, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo
Answered by Samsung

Q: QuestionUsed 25 times in 2 months and put in queen duvet suddenly smells like fire and won’t rinse or wash just paused and stuck, motor out so quickly?? Best Buy impossible to get help from- Any feedback would be appreciated so we can get repair person
Asked by NicoleH.
- A:Answer Hello NicoleH, We would love to discuss your washer to determine how we can best assist you with possible repairs. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148734656) to help our team pull up your information when you message us. Have a great day. ^Charles
Answered by Samsung

Q: QuestionI use the self-clean feature often, but still find pieces of mildew or brown specs at the bottom of the washer every now and then. Is there something else I’m supposed to be cleaning? I don’t see a filter or anything anywhere.
Asked by WasherHelp.
- A:Answer Use pod to clean the washer, i purchased some from Walmart & they are just fine. You can do that "self clean" using those cleaning pod once a month, and trust me you will have nothing there.
Answered by Abraham
Q: QuestionIs the agitator removable?
Asked by Agitator.
- A:Answer No the agitator is not removeable
Answered by SocialButterfly44
Q: QuestionThis Samsung top load washer model WA46CG3505AV says it has a built in water faucet feature. My machine has the faucet but no button to turn the faucet on and off. How do I turn the water faucet on and off on my machine?
Asked by Edward.
- A:Answer It isn't located where all the other buttons are. It's actually by where you slide your fingers to lift up the lid, it's a silver button that says Water Jet. Press it once to turn the faucet, press it again to turn it off.
Answered by SocialButterfly44
Q: QuestionDoes this washer use a belt? Mine keeps losing it's balance. I have had to rearranged clothes soaking wet to balance it out. When I spread them out when I first load it.
Asked by TammyG.
- A:Answer Hello TammyG, We understand your need for urgent assistance with your washer. We're here to help you. Yes, this washer model has a belt that connects to the motor. Check out the link below for steps to take with your washer that gets unbalanced during a cycle. To access the complete diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP" for more details. Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147544026) to help our team pull up your information when you message us. Thank you. -Kimberly
Answered by Samsung

Q: QuestionMy house heated water doesn't stay hot consistently and I need a washing machine more like the Euro-style that can regulate its own temperature. My clothing is just not getting as clean as it does when I am in Europe-looking to see if this will work.
Asked by WaterHeater.
- A:Answer Greetings, We know the importance of having a reliable washer in our home. We are here to help you. Please see the link below for the steps that can help you with your Samsung washer. Kindly watch the video and click on all the embedded words inside the article. "Samsung washing machine water fill issues." https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water "Clothes are not clean after washing in the Samsung washing machine." https://www.samsung.com/us/support/troubleshooting/TSG01108627/ If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147476686, which will help our team pull up your information. ^Rainly
Answered by Samsung

Q: QuestionHello, does this have a soak setting? Also, can you select to have the drum fill to a specified water level for a particular wash cycle?
Asked by Gabe.
- A:Answer Yes
Answered by DeborahV
Q: QuestionMy Samsung washer is only two years old and is now very loud during the wash cycle. What is causing this
Asked by Dotty.
- A:Answer We can see how the noise affects your laundry experience. Let's get you the help you need, Dotty. When your washing machine experiences loud noises, we recommend performing the troubleshooting steps using the link given below. Kindly click on the embedded links related to the noise and watch the YouTube video. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147667345, to help our team pull up your information. Have a great day! ^Chrystel
Answered by Samsung

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