Questions & Answers

Q: QuestionCan I control this washing machine with an app?

• A:Answer Yes, you can control this washing machine with an app.

Q: QuestionIs there a warranty for parts associated with this washer?

• A:Answer Yes, there is a one year manufacturer's warranty for parts.

Q: QuestionDoes this washer have a built in water faucet?

• A:Answer Yes, this washer has a built-in water faucet.

Q: QuestionAre the leveling legs on this washer adjustable?

• A:Answer Yes, the leveling legs on this washer are adjustable.

Q: QuestionDoes this washing machine have a self cleaning feature?

• A:Answer Yes, this washing machine has a self clean feature that notifies you every 20 wash cycles.

Q: QuestionCan I delay the end of a wash cycle using this machine?

• A:Answer Yes, you can delay the end of a wash cycle using the delay end option.

Q: QuestionCould I use a Samsung pedestal with drawers for the washer and dryer?

Asked 4 months ago by TAP.

• A:Answer Greetings, Yes, a pedestal with a drawer can be used with a washer and dryer. Thank you and have a great day! -Ricardo

  Answered 4 months ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs installation free? Is delivery free? Is Haul away the old washer free Is parts included? Thank you.

Asked 2 years ago by Ginny.

This question was asked about the related product: Samsung - 4.7 Cu. Ft. High-Efficiency Smart Top Load Washer with Active WaterJet - White

• A:Answer It will be included with your check out amount, if you select these options.

  Answered 2 years ago by AprilRyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan a pedestal base be used with this washer?

Asked 5 days ago by Elle.

• A:Answer Hello Elle, We value your interest in how this Samsung washer is designed. Samsung pedestals are designed for compatible front‑load washer models, and this top‑load washer model is not designed to be installed on a pedestal base, as the added height can affect loading access and stability. Please keep this reference number for your records: 1152323798. We appreciate hearing from you, and Samsung truly values your business. Pope Samsung Care

  Answered 5 days ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis there washers and dryers with the drums all stainless steel i do not want plastic

Asked 4 months ago by socrates.

• A:Answer Hello there, Yes, most modern Samsung washers and dryers have stainless steel drums, as they are more durable than other materials. You can confirm this by checking the product specifications for the particular washer or dryer model you are interested in, looking for "stainless steel drum" under the materials or features section. For details, you can shop around on these links. Washer: https://www.samsung.com/us/home-appliances/washers/all-washers/?shop=Buy+Online&page=2 Dryer: https://www.samsung.com/us/home-appliances/dryers/all-dryers/?shop=Buy+Online Have a great day. -John

  Answered 4 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much is the agitator supposed to move during washing? Ours only moved about half an inch every 5 seconds the entire wash cycle.

Asked 8 months ago by Agitator.

This question was asked about the related product: Samsung - 4.7 Cu. Ft. High-Efficiency Smart Top Load Washer with Active WaterJet - White

Q: QuestionWhat is the height from the floor to the lid when closed...not including the height of the control panel. ? I am short and need to know if the height will be an issue reaching to the bottom of the drum to retrieve clothes.

Asked 1 year ago by Audat.

• A:Answer it will certainly be an issue. it is very deep

  Answered 7 months ago by SandySVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this be used without enabling the wifi option (manually?)

Asked 2 years ago by TT.

This question was asked about the related product: Samsung - 4.7 Cu. Ft. High-Efficiency Smart Top Load Washer with Active WaterJet - White

• A:Answer yes

  Answered 7 months ago by SandyS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes washer soap dispenser need to be turned on? Does washer have option to choose amount of detergent dispensed, or does the washer automatically dispense the amount of detergent needed for load?

Asked 2 years ago by Nightfall.

This question was asked about the related product: Samsung - 4.7 Cu. Ft. High-Efficiency Smart Top Load Washer with Active WaterJet - White

• A:Answer No it doesnt

  Answered 2 years ago by keemaB

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionShould the detergent always be put in the detergent dispenser, or can it be added directly to the load?

Asked 2 years ago by Jess.

This question was asked about the related product: Samsung - 4.7 Cu. Ft. High-Efficiency Smart Top Load Washer with Active WaterJet - White

• A:Answer Although I usually use the dispenser, I've added it both ways and the clothes have come out fine.

  Answered 2 years ago by SessyredVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan the child lock be disabled. I want to be able to open the lid if needed during operation.

Asked 2 years ago by Bubb.

This question was asked about the related product: Samsung - 4.7 Cu. Ft. High-Efficiency Smart Top Load Washer with Active WaterJet - White

• A:Answer press and hold down button for start

  Answered 7 months ago by SandyS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat cyle do u use for sheets And how to you use cyle with detergent pods.

Asked 2 years ago by Dimples.

• A:Answer just put them in at start

  Answered 7 months ago by SandySVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat it the height from the floor to the lid?

Asked 2 years ago by Jen.

This question was asked about the related product: Samsung - 4.7 Cu. Ft. High-Efficiency Smart Top Load Washer with Active WaterJet - White

• A:Answer Hi Jen, The height of this washer model from the floor to the lid is 59 1/4 inches. Have a great day. -John

  Answered 2 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this washer require high efficiency detergent?

Asked 2 years ago by Hi.

This question was asked about the related product: Samsung - 4.7 Cu. Ft. High-Efficiency Smart Top Load Washer with Active WaterJet - White

• A:Answer No just regular detergent.

  Answered 2 years ago by AprilRyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)