Questions & Answers

Q: QuestionHow many speakers does this Samsung TV have?

• A:Answer This Samsung TV has a 4.1 channel system with 4 speakers.

Q: QuestionWhat is the benefit of the Matte Display on this Samsung TV?

• A:Answer The Matte Display reduces glare and light distraction.

Q: QuestionWhat type of remote comes with this Samsung TV?

• A:Answer This Samsung TV comes with a smart remote control.

Q: QuestionDoes this Samsung TV come with a wall mount?

• A:Answer No, this TV does not include a wall mount.

Q: QuestionDoes this Samsung TV have a headphone jack?

• A:Answer No, this Samsung TV does not have a headphone jack.

Q: QuestionWhat is the screen size of this Samsung TV?

• A:Answer The screen size of this TV is 42.5 inches.

Q: QuestionHow do I lift the Samsung TV from the box?

• A:Answer You should always hold the TV by the edges when lifting.

Q: QuestionWhat remote comes with the tv

Asked 3 years ago by Remote.

• A:Answer Hi - The Sero comes with our white Solar Cell remote (model: TM2281E). ~ Samsung Specialist

  Answered 3 years ago by Samsung

  
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Q: QuestionNever saw a TV with a stand like this. How does it work? Is it like an artist's easel? Can you have the TV face forward and upward? How stable is the stand should something bump into it?

Asked 3 years ago by luislast.

• A:Answer The TV is extremely heavy and will not move just by slightly bumping onto it. It rotates to a portrait mode for some applications such as wallpaper and mobile applications instagram reels, YouTube Short, live TV and more while using the entire or just a portion of the screen however, a lot of features such as Netflix & Disney+ will require the landscape orientation by rotating the TV. Also, you can opt to purchase a stand with wheels for an additional $$.

  Answered 2 years ago by Eben

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Q: QuestionSpecs say it has a "Product Height Without Stand of 47.2 inches" and a "Product Height With Stand of 39.4 inches." So the stand is negative 8 inches or so? How does that work?

Asked 3 years ago by luislast.

• A:Answer Hi luislast - We appreciate you bringing this to our attention and are working with the appropriate entities to get that corrected. The dimensions of The Sero TV in Portrait/Vertical Mode are 22.2 x 47.2 x 12.9 (WxHxD in INCHES). The dimensions in Landscape Mode are 22.2 x 39.4 x 12.9. ~ Samsung Specialist

  Answered 3 years ago by Samsung

  
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