Questions & Answers

Q: QuestionWhat is the maximum output power of this battery pack?

• A:Answer The maximum output power is 45 watts.

Q: QuestionWhat is the capacity of this battery pack?

• A:Answer This battery pack has a capacity of 20,000mAh.

Q: QuestionHow many devices can be charged simultaneously with this battery pack?

• A:Answer You can charge up to three devices at the same time with this battery pack.

Q: QuestionDoes this battery pack have a battery level indicator?

• A:Answer Yes, it has battery indicator lights to show the remaining charge.

Q: QuestionHow long does it take to fully charge this battery pack?

• A:Answer It takes approximately 5 hours to fully charge the battery pack.

Q: QuestionIs the Samsung - 45W Power Adapter - Black recommended to charge the battery?

Asked 6 months ago by TimN.

Q: QuestionIs this compatible with older phones like the Samsung Galaxy S10 or or could it damage an older device?

Asked 6 months ago by KLo12.

• A:Answer Aloha KLo12, thank you for finding the opportunity to ask us your question about the Samsung 45W 20,000mAh Battery Pack. Yes, the advertised 45W 20,000mAh Battery Pack is compatible with your Galaxy S10. It will be able to charge with the battery pack using Super-Fast Charging. The battery pack will automatically adjust the Super-Fast Charging speed to match the S10's capabilities, ensuring a safe and efficient charge. If you have any other questions, please let us know by contacting Support at your leisure. Thanks for being a faithful Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: Questionis the Samsung - 45W 20,000mAh Battery Pack - Beige compatible with a Samsung 24 and also a Samsumg SMS271U? and do you need a cable to chage?

Asked 11 months ago by Anonymous.

• A:Answer Yes

  Answered 11 months ago by AdamTVerified Purchase

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Q: QuestionHow long does the battery pack itself last?

Asked 1 year ago by XeXeeD.

• A:Answer I have had mine for 3 weeks. I have been using it to charge my phone a few times a week and i charge it back up once a week.

  Answered 8 months ago by ShaunVerified Purchase

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Q: QuestionCan I use it for the s23 ultra

Asked 1 year ago by Laura1955.

• A:Answer Yes connects yo any new c- cables for Samsung devices

  Answered 11 months ago by BBThoughts19Verified Purchase

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Q: QuestionCan you use this for apple products

Asked 1 year ago by bob.

• A:Answer Yes. It comes with USB-C if you have lightening port you will have to supply your own cable.

  Answered 1 year ago by Vikas

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Q: QuestionCan this charger be brought on an airplane? Will TSA allow it through?

Asked 1 year ago by SimonS.

• A:Answer Yes

  Answered 11 months ago by AdamTVerified Purchase

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Q: QuestionDoes this support fast wireless charging

Asked 1 year ago by Bob.

• A:Answer No

  Answered 11 months ago by AdamTVerified Purchase

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Q: QuestionI'm looking to keep a Samsung A23 charged on a 4-day backpack trip. I need power for the trail app used w/ the GPS feature of the phone, maps downloaded in advance so not using data. Do I need 20,000 mAh or would 10,000 mAh be enough? The 20 is heavy!

Asked 1 year ago by bHviz.

• A:Answer Well, it heavily depends on how much you will use your phone. Phones are usually designed to last a full day on a full battery with normal daily use including some web browsing, snapping pictures, and some light gaming. For a higher-end S23/S24 Ultra equipped with a 5000 battery, I'd say 20000 is needed for a 4-day trip. A23 would probably go a bit longer since it's not as power-hungry, but still 10000 is a bit too little I'd say, unless you truly use it only for the basic stuff you mentioned.

  Answered 1 year ago by ArmanRVerified Purchase

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Q: QuestionWhat is the Wh of this power bank? If the input is 9V, then the Wh would be 180, correct?

Asked 1 year ago by digesh.

• A:Answer actual capacity will 74 wh. not 180... its mah x volt (3.7v) / 1000. you multiply by 3.7v....

  Answered 1 year ago by Anonymous

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