Questions & Answers
- Model:
- WF50BG8300AVUS
- |
- SKU:
- 6507594
Q: Questiondo I have to purchase a steam kit for this washer? or does it come with the installation fee?
Asked by Jay.
- A:Answer I would purchase the steam kit it does not come with the installation fee
Answered by Vikings
Q: QuestionMy current Samsung washer and dryer play a happy tune at the end of the cycle. Does this one?
Asked by xari.
- A:Answer Yes. They both play the same tune my -2 year old set played.
Answered by MHolbert
Q: QuestionWhich compartment in this washer do i add bleach? When during the wash cycle do I add bleach?
Asked by Junior.
- A:Answer Back compartment
Answered by MaryR
Q: QuestionHello there, I read in a review that the washer has to be emptied every 40 washes, is this true? And what exactly does that entail? Thanks for your time …
Asked by CajunAsian.
- A:Answer Hello there, Yes, the washer must be emptied every 40 cycles or at least once a month for you to perform a self-clean cycle. The self-clean cycle helps the washer avoid residue buildup or odor. For more details, refer to page 43 of your user manual, specifically the section titled "Self Clean+." Manual https://downloadcenter.samsung.com/content/UM/202407/20240725163316712/DC68-04355B-04_IB_WF8300B-MD_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148841131) to help our team pull up your information. Have a great day. ^Camille
Answered by Samsung

Q: QuestionDo they make shoe rack for the inside of the dryer. If so does anyone know how to get one or if a part number can be provided?
Asked by Dustin.
- A:Answer Hi Dustin, Yes, there is a compatible shoe rack or rack dry accessory for the Samsung matching dryer (DVE50BG8300VA3 or DVG50BG8300VA3) of this Samsung washing machine model. The part number is DC93-00374G. Please visit the website of our authorized distributor for parts and accessories shared below to check on the availability of the part. https://samsungparts.com/pages/supports Leo
Answered by Samsung
Q: QuestionCan you wash and dry shoes with this washer and the matching dryer? Does it come with or need a shoe rack if so?
Asked by J.
- A:Answer You can, I doesn’t come with a shoes rack
Answered by Ajoakland
Q: QuestionI know the washer has a steam function but does it have a internal water heater?
Asked by MCHeavy285.
This question was asked about the related product: Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Ivory
- A:Answer Hi there, Yes, the washer does have an internal heater to help maintain certain washing temperatures. Have a great day. ^Charles
Answered by Samsung

Q: QuestionDo they have a 3 prong cord?
Asked by Jen.
- A:Answer Hi Jen, Yes, a 3-prong power cord is already included with this (WF50BG8300AVUS) washer model. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionDoes this washer have any issue with mildew/smell since it is a front loading machine? I've read front loaders typically have that problem.
Asked by cv.
This question was asked about the related product: Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Ivory
- A:Answer As with any front loader you need to leave to door open after using until it drys. Otherwise I’m upsurge it will have some mildew.
Answered by Ellenjoy50
Q: QuestionCAN I USE MY EXSISTING POWER CORD WITH THIS WASHER
Asked by Anonymous.
- A:Answer It comes with an attached power cord. You don't need a separate one like with a dishwasher or range.
Answered by bobsmithers
Q: QuestionThe washer works with Alexa?
Asked by Maryfe.
- A:Answer Great question, Maryfe! While this washer is able to connect with other smart home products, we are only able to guarantee full functionality with other Samsung products. If you have additional questions about the smart features, I recommend reaching out to our dedicated SmartThings team by calling 866-813-2404. ^Jecca
Answered by Samsung

Q: QuestionCan you soak items overnight with this washer?
Asked by soak.
This question was asked about the related product: Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Ivory
- A:Answer Hi soak, This model does not have a dedicated overnight soak function. However, it includes the Pre Soak option, which soaks laundry for 30 minutes before the wash cycle. You may refer to page 34 of the user manual linked below: https://downloadcenter.samsung.com/content/UM/202603/20260330110603467/DC68-04355B-05_IB_WF8300B-MD_EN_CFR_MES_260205.pdf Thank you for your interest in this product. Jeffrey Samsung Care
Answered by Samsung
Q: QuestionHow do I get these to stay still and not move all over when stacked?
Asked by Jenna.
This question was asked about the related product: Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Ivory
- A:Answer Thanks for asking, Jenna! If your washer and dryer are stacked, make sure they are installed with a compatible Samsung stacking kit (SKK-8K) and matching dryer, which helps secure the units together. It's also important that the washer is installed on a level floor, as an uneven surface can cause movement and vibration during operation. For the best fit and a smooth setup, working with a professional installer can help ensure everything is installed properly. We hope this helps. Khristine Samsung Care
Answered by Samsung
Q: QuestionDoes the washer and dryer come with the connection hoses?
Asked by Paintsprayer65.
- A:Answer Hi Paintsprayer65, we're happy to provide more details. For this washer, water supply hoses are not included and are typically purchased separately to match your home's installation setup. However, for the matching electric or gas dryer, a Y-connector and short water hose are included. To provide more accurate information regarding the correct dryer model, we would appreciate it if you could reach out to us, and we would be happy to help. Thanks for your interest in this product. Khristine Samsung Care
Answered by Samsung
Q: QuestionDo you have this same style with shorter size, like 29 deep
Asked by Anonymous.
- A:Answer Hi there, If you're looking for a similar Front Load Washer with a smaller depth, you may want to consider the model below. It measures 25 7/16" deep, making it a more compact option: https://www.bestbuy.com/product/samsung-2-5-cu-ft-compact-front-load-washer-with-ai-smart-dial-and-super-speed-wash-white/JJGRF3967T You can also scroll down to the specification section on the product page to review additional measurements and features. Hope this helps. Jeffrey Samsung Care
Answered by Samsung
Q: QuestionIf I buy this one would you take the old one back?
Asked by Anonymous.
- A:Answer Hello, Arranging to have your old washer picked up is usually something the retailer can take care of when they deliver or install your new one. Best Buy often offers a haul away option, and their team can walk you through what’s available for your order and any details to keep in mind. You can reach Best Buy Support at 1-888-237-8289. Samsung values your business. Rachel Samsung Care
Answered by Samsung
Q: QuestionThe depth measurement of 33.5 is for the washer itself. That does not take into consideration the added depth requirement for the power plug and the water hose connection. They add almost 4 inches to the depth measurement.
Asked by Anonymous.
This question was asked about the related product: Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Ivory
- A:Answer Hi, You’re right, while the washer itself is about 33.5 inches deep, extra space is needed for the hoses and power cord, which can add a few more inches behind the unit. To make sure everything is positioned smoothly, we highly recommend using a professional installer who can account for proper spacing, connections, and overall setup. You can explore the full guide here: Samsung washer installation guidelines and spacing recommendations: https://www.samsung.com/us/support/answer/ANS10001021/ Samsung values your business. Rachel Samsung Care
Answered by Samsung
Q: Questionwhat is the minimum distance needed front to back
Asked by Anonymous.
This question was asked about the related product: Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Ivory
- A:Answer Hello, For this washer, the unit depth is approximately 34.5 inches. For proper installation, we recommends allowing additional space: - Rear: allow extra space for water connections (typically a few inches). - Front: provide enough room to fully open the door and access the drum comfortably. This extra clearance helps ensure proper operation and accessibility. This document includes the official product dimensions and installation details. Specification Sheet https://images.samsung.com/is/content/samsung/p6pim/us/wf50bg8300aeus/specsheet/us-specsheet-wf50bg8300aeus-551590607.pdf Your trust in Samsung means a great deal to us. Nicole Samsung Care
Answered by Samsung
Q: QuestionDoes this washer come with a power cord
Asked by Spring8.
This question was asked about the related product: Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Ivory
- A:Answer Hello Spring8, Yes, this Samsung washer includes a power plug as part of the supplied items. Samsung’s installation guidance also notes that the washer’s power cord should be connected to a 120V / 60Hz three-prong grounded outlet protected by a 15-amp fuse or a comparable circuit breaker. You can explore the full guide here: What's included and Parts supplied: https://www.samsung.com/us/support/troubleshoot/TSG10002423/ Samsung values your business. Rachel Samsung Care
Answered by Samsung




































