Questions & Answers

Name: Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam - Black Stainless Steel
Brand: Samsung
SKU: 6357389
Price: 1169.99 USD
Rating: 4.4 (315 reviews)

Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam - Black Stainless Steel

Model:: WF50R8500AV; |
SKU:: 6357389

User rating, 4.4 out of 5 stars with 315 reviews.

Highly rated by customers for:

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QuestionHow much water is used per load?
Asked 5 years ago by Dana.
- Answer Hardly any water is used. I pulled my king blanket out of this washer and had to redistribute the weight so the machine would spin and drain. Well, when I pulled out the blanket the bundled up parts were completely dry. This machine uses so little water that it cant be trusted to actually clean the laundry in it.
  Answered 5 years ago by jess
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QuestionDoes this machine come with Fill Hoses? When I purchased at Best Buy, I also purchased installation, but no hoses were added. For the dryer, when I clicked installation, all the required accessories were added. Does this mean the washer comes with hoses?
Asked 6 years ago by NewSamsungBuyer.
- Answer It doesn't come with hoses, however if you pay for an installation, the guys come equipped with the proper hoses.
  Answered 6 years ago by JusAGirlFromBK
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QuestionPlease help finding the stackable dryer , thank you. My understanding that the washer is on top of the dryer , please confirm
Asked 4 years ago by Chivo.
- Answer Great questions, Chivo! This washer actually has two matching dryers, an electric version, model: DVE50R8500V/A3, and a gas version, model: DVG50R8500V/A3. Either of these dryers can be stacked with this washer using stacking kit model: SKK-8K. It is important to note that the dryer will need to be placed on top. This is due to the added weight in the washer when it is filled with water. ^Jecca
  Answered 4 years ago by Samsung
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Questiondo you have washers that are stackable with dryers not spacesavers
Asked 5 years ago by truckin.
- Answer The front load washing machines are stackable with the compatible dryers to save space. Thank you for choosing Samsung! ^Lena
  Answered 5 years ago by Samsung
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QuestionWhich option to choose for tub clean ?
Asked 1 year ago by Arvi.
- Answer Hi Arvi, You can select the SELF CLEAN+ cycle when cleaning the drum. Thank you for choosing Samsung and have a great day! ^Rainly
  Answered 1 year ago by Samsung
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QuestionIs this washer smart-control that controls the dryer from the washing controls with the data-link kit? If not, which ones are?
Asked 3 years ago by Tallblondedude.
- Answer Hi Tallblondedude. Thank you for reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam if you can use the multi-control kit. Regarding your concern, this washer is not compatible with the multi-control kit as this does not have a multi-control function. I suggest you check this link for further details on which dryer is compatible with the multi-control kit https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/mullticontrol--connector-cable-dv-mck-a1-compatible/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144418079 ^Camille
  Answered 3 years ago by Samsung
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QuestionCan you swap the doors on these to open from the opposite side?
Asked 3 years ago by Jillian.
- Answer Hi Jillian, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.0 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam - Black stainless steel. The door of this front load washer is fixed to open from right to left. I have shared the user manual below for your use. https://downloadcenter.samsung.com/content/UM/202203/20220308170359065/WF8500R_DC68-04006M-00_EN_MES_R.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144359947 Leo
  Answered 3 years ago by Samsung
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Questiondoes king size comforter fit
Asked 4 years ago by empress.
- Answer I'm so glad you asked, empress! I have this link (https://bit.ly/3kdDXWW) that has detailed information about laundry load sizes and your washer. ^Jecca
  Answered 4 years ago by Samsung
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Questiondoes it hold detergent for multiple washes?
Asked 4 years ago by hey.
- Answer Thanks so much for asking! The detergent drawer on this model only holds enough for one wash. However, we do have some models that have a slow release detergent drawer that can hold enough detergent for multiple uses. ^Jecca
  Answered 4 years ago by Samsung
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Questionwhere is the drain pump filter located?
Asked 4 years ago by cottonwood.
- Answer I'm happy to help with this, cottonwood! I have this link (https://bit.ly/354xfKH) that is primarily about cleaning the washer. However, the last section of that article discusses how to clean the drain pump filter, and has images to help you locate it. ^Jecca
  Answered 4 years ago by Samsung
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QuestionDoes this have interior light
Asked 4 years ago by Witt.
- Answer It sure does, Witt! In fact, this model even has a separate button to manually turn the drum light on/off. ^Jecca
  Answered 4 years ago by Samsung
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QuestionHow long is the regular wash cycle? Cold wash Cycle? is there a "quick wash" cycle? My current washer takes a really long time for each wash so I'm looking to reduce that.
Asked 4 years ago by cycletime.
- Answer 50 minutes
  Answered 3 years ago by samphil
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Questionthis question was mainly regarding the top loader. Needed to know is there is a built in agitator. not one that is assembled.
Asked 4 years ago by sofia.
- Answer Hi sofia! Samsung no longer produces washing machines with agitators. Our top load washers use highly advanced technology to ensure you still get the same level of clean, but with extra room where the agitator used to be. ^Jecca
  Answered 4 years ago by Samsung
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QuestionCan this wash a Cal King comforter in it?
Asked 4 years ago by Comforter.
- Answer Hello! I'd like to provide this link (https://bit.ly/2UfzmG3) to some helpful information regarding load sizes with this washer. ^Jecca
  Answered 4 years ago by Samsung
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Questiondoes this come with built in agitator?
Asked 4 years ago by Anonymous.
- Answer We appreciate you asking! Front load washers do not have agitators as they spin the load vertically. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWhat is the size of the drain pan that I will need to go below the washer? Most drain pans' I am seeing online are 28"x30" or at most 30"x32", but the depth of this washer is 33.5".
Asked 5 years ago by Nik.
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Questionhow long is manufacturers warranty? the 5 year extended warranty, does that add on to the manufacturers warranty?
Asked 5 years ago by Randy.
- Answer Hello, Randy! The manufacturer's warranty is one year on parts and labor. ^Ty
  Answered 4 years ago by Samsung
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QuestionWhat are the dimensions of this washer?
Asked 5 years ago by sandy.
- Answer Hi there, I understand you are looking for the dimensions of this Samsung Washer. Search no further, your answer is below: Product Height: 38 3/4 inches Product Width: 27 inches Product Depth: 33 1/2 inches Thank you for choosing Samsung. ^Brad
  Answered 5 years ago by Samsung
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QuestionHave Pedestal #WE357AF9/XAA, what 12 cycle, noise reduction, HE, wifi capable washer goes with current pedestal
Asked 5 years ago by MOSES.
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QuestionWhat size pan and/or brand do you recommend for this washer? The one that came with our new house build is the right width, but too small (front to back of machine). The ones I've tried to research online just doesn't seem to fit. Thanks!
Asked 5 years ago by Beach27.
- Answer Can someone please answer this? I am also looking for a drain pan that would fit this washer.
  Answered 2 years ago by Anonymous
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Showing 1-20 of 24 questions

Questions & Answers

Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam - Black Stainless Steel

Q: QuestionHow much water is used per load?

Q: QuestionDoes this machine come with Fill Hoses? When I purchased at Best Buy, I also purchased installation, but no hoses were added. For the dryer, when I clicked installation, all the required accessories were added. Does this mean the washer comes with hoses?

Q: QuestionPlease help finding the stackable dryer , thank you. My understanding that the washer is on top of the dryer , please confirm

Q: Questiondo you have washers that are stackable with dryers not spacesavers

Q: QuestionWhich option to choose for tub clean ?

Q: QuestionIs this washer smart-control that controls the dryer from the washing controls with the data-link kit? If not, which ones are?

Q: QuestionCan you swap the doors on these to open from the opposite side?

Q: Questiondoes king size comforter fit

Q: Questiondoes it hold detergent for multiple washes?

Q: Questionwhere is the drain pump filter located?

Q: QuestionDoes this have interior light

Q: QuestionHow long is the regular wash cycle? Cold wash Cycle? is there a "quick wash" cycle? My current washer takes a really long time for each wash so I'm looking to reduce that.

Q: Questionthis question was mainly regarding the top loader. Needed to know is there is a built in agitator. not one that is assembled.

Q: QuestionCan this wash a Cal King comforter in it?

Q: Questiondoes this come with built in agitator?

Q: QuestionWhat is the size of the drain pan that I will need to go below the washer? Most drain pans' I am seeing online are 28"x30" or at most 30"x32", but the depth of this washer is 33.5".

Q: Questionhow long is manufacturers warranty? the 5 year extended warranty, does that add on to the manufacturers warranty?

Q: QuestionWhat are the dimensions of this washer?

Q: QuestionHave Pedestal #WE357AF9/XAA, what 12 cycle, noise reduction, HE, wifi capable washer goes with current pedestal

Q: QuestionWhat size pan and/or brand do you recommend for this washer? The one that came with our new house build is the right width, but too small (front to back of machine). The ones I've tried to research online just doesn't seem to fit. Thanks!

QuestionHow much water is used per load?

QuestionDoes this machine come with Fill Hoses? When I purchased at Best Buy, I also purchased installation, but no hoses were added. For the dryer, when I clicked installation, all the required accessories were added. Does this mean the washer comes with hoses?

QuestionPlease help finding the stackable dryer , thank you. My understanding that the washer is on top of the dryer , please confirm

Questiondo you have washers that are stackable with dryers not spacesavers

QuestionWhich option to choose for tub clean ?

QuestionIs this washer smart-control that controls the dryer from the washing controls with the data-link kit? If not, which ones are?

QuestionCan you swap the doors on these to open from the opposite side?

Questiondoes king size comforter fit

Questiondoes it hold detergent for multiple washes?

Questionwhere is the drain pump filter located?

QuestionDoes this have interior light

QuestionHow long is the regular wash cycle? Cold wash Cycle? is there a "quick wash" cycle? My current washer takes a really long time for each wash so I'm looking to reduce that.

Questionthis question was mainly regarding the top loader. Needed to know is there is a built in agitator. not one that is assembled.

QuestionCan this wash a Cal King comforter in it?

Questiondoes this come with built in agitator?

QuestionWhat is the size of the drain pan that I will need to go below the washer? Most drain pans' I am seeing online are 28"x30" or at most 30"x32", but the depth of this washer is 33.5".

Questionhow long is manufacturers warranty? the 5 year extended warranty, does that add on to the manufacturers warranty?

QuestionWhat are the dimensions of this washer?

QuestionHave Pedestal #WE357AF9/XAA, what 12 cycle, noise reduction, HE, wifi capable washer goes with current pedestal

QuestionWhat size pan and/or brand do you recommend for this washer? The one that came with our new house build is the right width, but too small (front to back of machine). The ones I've tried to research online just doesn't seem to fit. Thanks!