A:AnswerThe recall was just Samsung sending an email to those who bought a specific Serial Number of this item telling them to update their device software. This issue was fixed by updating the software on your washer, Samsung did it automatically if you were connected to Wi-Fi. If not, then you could go in the app and it would show you how to update. I bought mine August 2022 and I have not had an issue at all. (There's also 6 people in my household so this gets used a lot, still no issues)
A:AnswerNo. Ive had mine for 6 mos and works fine - and did not even realize it can be connected to WiFi. Just a heads up that this model currently has a recall for overheating.
A:AnswerThere is a presoak button to select with cycles. Also, its a Smart washing machine so you can make your own cycles and download to machine. You could also just start the cycle and then pause it where you like.
A:AnswerHi there,
Good thing you asked for the setting for hand wash fabrics on this washer.
This washer has a delicate cycle for sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics. There is no manual labor involved. Just use liquid detergents for the best performance.
Have a great day.
Melardo
A:AnswerHi RBurnham,
No, unlike the front-load washing machines of Samsung, top-load washing machines do not have a pump filter that needs to be cleaned regularly.
Leo
A:AnswerThis washer doesn't have a steam function. The matching dryer has the steam sanitize function but, you can use the dryer without installing the steam kit
A:AnswerGreetings!
Thanks for your question about the height dimension when the lid is open of this Samsung washing machine model.
The height with the lid open is 58.3 inches.
Leo
A:AnswerDear Valued Best Buy Client,
To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your inquiry about the washer not being available in your area.
-Kimberly
A:AnswerHi there,
We appreciate you asking about this matter.
We would love to speak to you directly to discuss this further. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146917260, to help our team pull up your information.
Have a great day!
^Chrystel
A:AnswerGreetings,
To utilize the spin cycle, follow the instructions on page 39 of the model's user manual linked below.
https://downloadcenter.samsung.com/content/UM/202401/20240118130819518/DC68-04037N-04_IB_WA7300A-AD_EN_240110.pdf
Thank you for choosing Samsung and have a great day!
^Rainly
A:AnswerHi there,
The washer must have a minimum distance of 5.9 inches from the back wall.
For precise details on clearance requirements for installing the washer, please see page 21 of the manual link provided below.
User manual.
https://downloadcenter.samsung.com/content/UM/202401/20240118130819518/DC68-04037N-04_IB_WA7300A-AD_EN_240110.pdf
-Kimberly
A:AnswerI have not washed a stuffed toy, if need maybe add water before turning on the machine so that it can cover the toy. Once the wash cycle turns on it will spin the toy to be washed. I hope this helps.
A:AnswerDear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
