Questions & Answers

Q: QuestionDoes the washer have a steam function?

• A:Answer This washer does not have a steam function.

Q: QuestionAre there any special features for pet owners?

• A:Answer This washer is equipped with a Pet Care Solution that removes six times more pet hair with a special Pet Care Wash Cycle.

Q: QuestionWhat is the maximum spin speed of the washer?

• A:Answer The maximum spin speed of the washer is 750 revolutions per minute.

Q: QuestionWhat is the estimated annual operating cost of the washer?

• A:Answer The estimated annual operating cost of this washer is 17 US dollars.

Q: QuestionCan the washer be controlled using a smartphone app?

• A:Answer This washer is app compatible, so you can control it from your smartphone.

Q: QuestionDoes this washing machine have a self cleaning feature?

• A:Answer Yes, this washing machine has a self clean feature that will notify you every 20 wash cycles.

Q: QuestionDoes this washing machine have a child lock option?

• A:Answer Yes, this washing machine has a child lock option.

Q: QuestionDoes this washing machine have a soft close lid?

• A:Answer Yes, this washing machine has a thoughtfully designed soft-close lid.

Q: QuestionAre fill hoses included with the washing machine?

• A:Answer No, fill hoses are not included with the washing machine.

Q: QuestionIs the washing machine energy star certified?

• A:Answer Yes, this washing machine is energy star certified.

Q: QuestionCan I use an app to control this washing machine?

• A:Answer Yes, you can control this washing machine with an app using Wi-Fi connectivity.

Q: QuestionDoes this washer have a built-in water faucet?

• A:Answer Yes, this washer has a built-in water faucet that lets you easily pretreat soiled clothes.

Q: QuestionDo the pet lint filters snag delicate fabrics? can they be removed and still run a cycle ?

Asked 2 years ago by Newf.

• A:Answer So far no fabrics have snagged very pleased with performance. They cannot be removed only partially to clean filter. You most likely wouldn't want them removed may compromise washer.

  Answered 2 years ago by BobandWife

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Q: Questionis this one of the washers effected by the samsung recall?????

Asked 2 years ago by casper.

• A:Answer Hello casper, Thank you for your query. Samsung Electronics America Inc., in collaboration with the U.S. Consumer Product Safety Commission (CPSC), had issued a software solution to address the recall of certain top-loading washer models. These models were manufactured and sold in the United States between June 2021 and December 2022. Upon checking, the washer model WA54CG7150AD is not included on the list. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this require a separate purchase for the installation kit or does it come with everything required (power cord, water coupling)?

Asked 6 months ago by installation.

• A:Answer Greetings, Yes, some parts for installation are not supplied with the washer when purchased. It needs to be sold separately. For reference, turn to page 17 of the washer's manual under "Parts supplied/Parts not supplied": https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf Have a great day. -John

  Answered 6 months ago by Samsung

  
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Q: QuestionWhat type of detergent is suggested for best results with this Washer? A. Liquid B. Powder C. POD D. all of the above. Can any type of detergents above be used at any time or must one type be used consistently?

Asked 1 year ago by NewOwner.

• A:Answer This one is very easy. I actually talked to a mechanic who fixes washing and drying machines. He said to me and I quote. “ always use a pod” never use liquid and especially never use powder The liquid part I couldn’t quite understand, but that’s what he told me. The powder I completely understood cause I’ve seen it clog up. I would just get the tide pods and you’ll be fine

  Answered 1 year ago by GarySVerified Purchase

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Q: QuestionDoes this waSHER SANITIZE? DOES IT HAV A BUILT IN FAUCET

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - White

• A:Answer Yes it has a built in faucet. I really like it.

  Answered 2 years ago by PetMom

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Q: QuestionDoes this machine have a second rinse?

Asked 2 months ago by Patti.

• A:Answer Hi Patti, Your question about your Samsung washer is important, and we’re happy to share helpful information. This model offers a Power Rinse downloadable cycle for enhanced rinsing performance and a Rinse + Spin preset cycle that adds an extra rinse followed by a spin, both of which effectively function as a second or additional rinse depending on how the washer is used. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/2023_WA54CG7150_V4.pdf Please keep this reference number for your records 1152327793. Thank you for your question. Meneleo Samsung Care

  Answered 2 months ago by Samsung

  
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Q: QuestionDoes this washer come with option for agitator rather than impeller

Asked 2 months ago by JAMAYA.