“When I wash my clothes the water never fills up past the clothes. And the close on top doesn't seem to move.”

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• It's a high efficiency washer. It uses a sensor to tell how much water to fill - so no more washing a small load on the super large setting. The first time I washed in mine I made sure to wash clothes that had mud on them so I could see how clean it got them, it got red mud off of a white t-shirt and blue jeans, as well as the grass stains from the hems of my jeans.

  Answered by Itsme 4 years ago

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• Thank you so much for letting us know about this. I do have this link (https://bit.ly/3ENM0Ce) that can walk you through what steps to take if the washer is not filling with enough water. ^Jecca

  Answered by Samsung 4 years ago

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• Another reason this washer sucks. Watch out, the balanced springs will go bad soon.

  Answered by THall 3 years ago

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