Questions & Answers

Q: Questiondoes this rang come with air fryer basket (rack)

Asked 4 years ago by bubbles.

• A:Answer I'm so glad you asked, chefboyrpaid00! Yes, this model does come with an Air Fry Tray. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questiondoes this model have self cleaning mode, and how high can you raise it up?

Asked 4 years ago by sueh.

• A:Answer Thanks for asking, sueh! Yes, this model does have a self clean feature. However, the self clean mode does not have an adjustable temperature. This link (https://bit.ly/3k3QYQi) has more details about using the self clean option. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs the griddle heavy cast iron?

Asked 5 years ago by myra.

• A:Answer It is rather heavy but it’s more of a nonstick griddle than anything.

  Answered 5 years ago by Northwoodsboy72Verified Purchase

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Q: QuestionWhat CFM count do I need for this stove? I don’t know the BTU in order to order my stove hood range. Thx

Asked 5 years ago by TKNY.

Q: QuestionIs the oven self cleaning? I understand the stove / range is, but is the oven inside self cleaning too?

Asked 5 years ago by JoeyP.

• A:Answer Joey, the oven offers the self cleaning feature. The self-cleaning oven uses high temperatures to burn off left over grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionIs there a bracket that this item gets connected to. If so what does it look like and how does it get attached?

Asked 5 years ago by Pixelpeete.

• A:Answer Comes with a L shaped bracket that is anchored to the rear wall for the oven to slide into, for preventing it from tipping over.

  Answered 4 years ago by Sunder

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Q: QuestionDoes this model allow for a 15 inch clearance (in MA) vs an 18 inch clearance from top of the burners? Mass code requires 18 inches of clearance between the counter next to the stove and the bottom of the cabinet above the counter.

Asked 5 years ago by AnnieOakley.

• A:Answer Hi there, I can help with that. I found the installation manual for the range to make sure that you have the right requirements. See link below: https://downloadcenter.samsung.com/content/EM/202006/20200610145701376/NX5000H_NX58T7511S_DG68-00524A-11_EN-MES-CFR_200422.pdf Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this oven just require a 110 v outlet?

Asked 5 years ago by steve.

• A:Answer Hi there, I can help with that. Our Samsung Range does require a 120v outlet. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionI like this stove but the hard to clean surface and easily scratched surface I do not like. Do you have a range like this with a white or silver colored surface? Please and thank you. April

Asked 5 years ago by Aprilla.

Q: QuestionIs there an oven light?

Asked 5 years ago by Reetob.

• A:Answer Yes, the range offers the oven light feature. You can turn the oven light on/off by pressing the light button on the control panel. We thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionSo is air frying done in bake, convection bake or...? And am I correct that what makes it "air frying" is the basket and there's no actual air fry "mode"?

Asked 5 years ago by Anonymous.

• A:Answer There is an actual air fry button.

  Answered 5 years ago by KEVinLAVerified Purchase

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Q: QuestionWhy does the photo of the control seem the same as the next model down, without air fry? These controls show no air fry feature on the control panel.

Asked 5 years ago by Confused.

• A:Answer One model has the air fryer and the other has a dehydrater.

  Answered 4 years ago by MrATCVerified Purchase

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Q: Questiondoes the panel have a light or just the time

Asked 5 years ago by wildbill.

• A:Answer The panel is not lit from itself. It relies on the microwave or range hood that logically must be above not only to light but to ventilate.

  Answered 5 years ago by JayfromTheBronxVerified Purchase

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Q: QuestionIs the stainless steel color fingerprint resistant?

Asked 5 years ago by Kel.

• A:Answer No it is not.

  Answered 5 years ago by Shaun

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Q: QuestionAre the grates dishwasher safe?

Asked 5 years ago by MCCO.

• A:Answer Hi Mcc Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 5.8 Cu. Ft. Freestanding Gas Convection Range with Air Fry - Stainless steel. We recommend that any burner components be washed differently from a dishwasher. I have included the user manual link below. Please click on the link and turn to page 64 for additional maintenance. https://downloadcenter.samsung.com/content/UM/202103/20210308173903855/NX58H5_Series_AA_DG68-00526A-15_EN.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144281956 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this model offer steam cleaning? If not, which model(s) does/do?

Asked 5 years ago by Anonymous.

• A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Freestanding Gas Convection Range with Air Fry - Stainless steel. Yes, this range is equipped with a self-cleaning feature. The self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off left over grease and residue completely or reduce them to a finely powdered ash that can be wiped away with a damp cloth. I have shared the user manual link below. Please access the link and turn to page 71 for self-cleaning feature. https://downloadcenter.samsung.com/content/UM/202103/20210308173903855/NX58H5_Series_AA_DG68-00526A-15_EN.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144414819 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs there a Flex Duo (dual oven) version of this freestanding model?

Asked 5 years ago by Chef.

• A:Answer I am including a link to our website Samsung.com for you to view our freestanding flex duo ranges that we offer (https://bit.ly/35CLXZb). We thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionIs the above range self-cleaning

Asked 5 years ago by Maye.

• A:Answer Yes!

  Answered 5 years ago by ThomasJ

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Q: QuestionDoes this have a broiler or broiling capability?

Asked 5 years ago by Freeman.

• A:Answer Thanks for asking, Freeman! Yes, this model does have a broil feature. If you'd like more information on this feature, check out page 46 of the user manual by following this link: https://bit.ly/34hBi6n. ^Jecca

  Answered 5 years ago by Samsung

  
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