Questions & Answers

Q: QuestionIs it self-cleaning? How important is self-cleaning?

Asked 5 years ago by DebB.

• A:Answer Hi DebB! This model does have a self clean feature. Regular cleaning is important maintenance to prevent buildup of food residue that could catch fire. This link (https://bit.ly/3k3QYQi) has more information about keeping the oven clean. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionName the use of all the type for the oven expecially the one with the grill at the bottom

Asked 5 years ago by jammie.

• A:Answer Samsung makes a variety of different ranges with different features. Please visit your local home improvement store or our website Samsung.com. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes it have no preheat air fryer feature?

Asked 5 years ago by Manish.

• A:Answer This model (NX58R5601SS) does not offer the air fry feature. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes the oven have a proofing setting?

Asked 5 years ago by Laili.

• A:Answer The range offers the bread proof feature. The proofing feature maintains a warm environment useful for rising yeast-leavened products. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionDoez this stove come in 36 inch and if so what is the price

Asked 5 years ago by Honey.

• A:Answer Yes,price varies by style

  Answered 5 years ago by PatriciaVerified Purchase

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Q: QuestionWhat does non regulated gas range mean?

Asked 5 years ago by PJ.

• A:Answer I am not sure where you saw that. I did not see it when I was purchasing this range. Tell me where you saw it and I could probably help you more.

  Answered 5 years ago by FeigelVerified Purchase

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Q: QuestionIs this a true convection oven?

Asked 5 years ago by JoeyP.

• A:Answer This range uses a powerful convection fan to help cook food faster and more evenly. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionDo they take old range when delivering new one

Asked 5 years ago by Nonnie.

• A:Answer Yes, for a $25.00 fee.

  Answered 5 years ago by Barndog

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Q: QuestionIS THIS DUAL fuel? Gas cooktop and electric oven? Thanks!

Asked 5 years ago by Swsw.

• A:Answer Hi Swsw! This is a gas model, but it does require an electrical connection for the control panel to function. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionHow easily does the cooktop clean up?

Asked 5 years ago by Granada.

• A:Answer I'd like to help with this, Granada! This link (https://bit.ly/36wsBoL) can walk you through all you need to know about cleaning and caring for the gas cooktop. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat power source besides gas, does this range use, 110 or 220?

Asked 5 years ago by Tom.

• A:Answer Hello! This particular model uses 110V. ^Ty

  Answered 5 years ago by Samsung

  
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Q: QuestionDo you have a range hood to go with this range? Does the propane conversion kit come with the range or do we purchase a kit separately? What is the cost?

Asked 5 years ago by LindaR.

• A:Answer Hi there, I can answer this for you. There are a few types of Samsung Hoods that will match this unit. The two model numbers are NX58R5601SS and NK30N7000US. Also, the LP Conversion kit is included with the range. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the temperature range of the oven?

Asked 5 years ago by Fifi.

• A:Answer Great question, Fifi! You can set the oven to any temperature between 150 °F (66 °C) and 550 °F (288 °C). ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionIs there a picture of the back of the stove? Where is the gas connection?

Asked 5 years ago by eliza.

• A:Answer Hi there, I can help with that. There are pictures of the back of the range and the location of where the gas line is located. See link below: https://downloadcenter.samsung.com/content/EM/202006/20200610145701376/NX5000H_NX58T7511S_DG68-00524A-11_EN-MES-CFR_200422.pdf Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionHow much gap is needed on either side for this to fit between the cabinets. My opening is only 30 1/8”. Is that enough? Also, what is the height to the part that will be level with the counters (the black part)?

Asked 5 years ago by Anonymous.

• A:Answer Hi there, I can help with that. The unit's minimum width for install is 30 inches, so this unit will fit between your cabinets. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionHow many BTUs are required for the gasline?

Asked 5 years ago by BTU.

• A:Answer Hi BTU. Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Freestanding Gas Convection Range with Self-High Heat Cleaning how many BTUs are required for the gasline. Regarding your concern, total power 56,000 BTU Burner - Left Front 15,000 BTU, Burner - Left Rear 9,500 BTU Burner - Right Front 17,000 BTU Burner - Right Rear 5,000 BTU Burner - Center 9,500 BTU. I recommend you check this link for assistance. https://www.samsung.com/us/home-appliances/ranges/gas/5-8-cu-ft-freestanding-gas-range-with-convection-in-black-stainless-steel-nx58r5601sg-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144214480 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this unit come with legs that can be adjusted to level the range? And does it come with an anti-tip mount in the back?

Asked 5 years ago by JPD.

• A:Answer Hi there, I can help with that. The Range does come with leveling legs and an anti tip bracket. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionI can't get my timer to work. Is there any tricks? I had the Samsung electric stove and the timer worked and this looks the same. I tried pushing the timer, putting in the time and pushing start. Nothing happened.

Asked 5 years ago by dchalhoub.

• A:Answer I can't get the timer to turn off on my Samsung induction cooktop. Tried pressing but it's still on

  Answered 8 months ago by Anonymous

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Q: QuestionWhat component requires this range to have a Prop 65 warning of increased risk for cancer and reproductive harm?

Asked 5 years ago by GreenMrs.