Questions & Answers

Name: Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel
Brand: Samsung
SKU: 4892503
Price: 2069.99 USD
Rating: 4.6 (1218 reviews)

Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel

Model:: NX58K9500WG; |
SKU:: 4892503

User rating, 4.6 out of 5 stars with 1218 reviews.

Highly rated by customers for:

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Page Showing 261-280 of 296 questions

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QuestionWhat is the temperature of the proofing function?
Asked 9 years ago by Saoirse.
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QuestionDoes the warming drawer take the place of a storage drawer?
Asked 9 years ago by Anonymous.
- Answer Yes, the warming drawer takes place of where a normal storage drawer would be.
  Answered 9 years ago by CommunityAnswer
  Answer this question
QuestionWhat is the electrical requirements
Asked 9 years ago by Anonymous.
- Answer Hello, Thank you for reaching out and letting us know your inquiry about the electrical requirements of this Samsung range. We understand that this is essential for you, and we're here to help. As per checking, you should use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this range. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit. For reference, you may refer to the link below for additional information about electrical and grounding safety, which you may check anytime. See pages 9-11. https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144210289 -Angelica
  Answered 3 years ago by Samsung
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QuestionWhat downdraft goes with this Samsung 30" slide in gas range
Asked 9 years ago by Anonymous.
- Answer Thanks for your question. Samsung doesn't currently make a downdraft accessory for the NX58H9500WS, so I would suggest contacting Best Buy for assistance finding an appropriate alternative. - Ms. Samsung
  Answered 9 years ago by Anonymous
  Answer this question
Questionis the exhaust fan loud? can you turn it off?
Asked 9 years ago by mousetrap.
- Answer Hi mousetrap. Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range; if this has an exhaust fan, how can you turn it off. Regarding your concern, this range does not have an exhaust fan; however, this has a convection fan. The convection oven fan operates only when the oven temperature increases. I suggest you check this link to your user manual for assistance. Please go to page 37. https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144403104 ^Camille
  Answered 3 years ago by Samsung
  Answer this question
QuestionThe height from the floor to the top of my counter is exactly 36 inches. The stove height starts at 36.19 inches.So, what do I do about the gap between the overhang on the stove top the the counter top?
Asked 9 years ago by Paw.
- Answer The range we recieved was a bit shorter than shown in the installation manual. Our counter top is 35 7/8 and it fits fine, close to but not fully at minimum height adjustment
  Answered 8 years ago by RonP
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QuestionRange Hood RequirementThis Samsung gas range has the following BTU: Total range BTU power: 58,000 Bake burner 19,000 Broil burner 16,000 Based on the overall total BTU power of 93,000 I bought a range hood with 900 cfm to be able to remove combustion gases, grease,etc. Unfortunately this could put the house in negative pressure increasing the risk of carbon monoxide poisoning from other gas operated appliances. To alleviate this, I need to install a make up furnace costing C$17,000.00 plus a whopping electric bill every month. What is the minimum required range hood's cfm to operate this gas range and sufficient to reduce any health risks associated with cooking with gas.
Asked 9 years ago by Belinda.
- Answer your btu power is a little off unless you are using ALL of the cooking power at the same time. I don't know many people using every burner and the oven simultaneously very often. Also you can't bake and broil at the same time its one or the other to my knowledge, so at the very minimum you can take 16,000 off that btu number.
  Answered 9 years ago by driftingsupra
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QuestionLove the looks of the stove want to place it in my island is it safe without a downdraft ?
Asked 10 years ago by Anonymous.
- Answer Stove needs a little room in the back for venting. I do not think it would work if it is a tight fit.
  Answered 9 years ago by Tina
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Questionwhats the difference between this and the similar "chefs collection"???whats the difference between this and the similar "chefs collection" (model # NX58H9950WS) ???
Asked 10 years ago by terry.
- Answer Not much. Just a few btu's and some minor cosmetics.
  Answered 9 years ago by Papa
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Questionslide in counter top rangecan you tell me how the split oven rack works.
Asked 10 years ago by Anonymous.
- Answer One of the 3 racks has a section that lifts off ( basically becoming half a rack ) allowing a tall item on a lower shelf to stand tall. We only use 2 racks, but it may become useful one day.
  Answered 10 years ago by PFLYR
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Questionhow to unlock the ovenI misplaced the product booklet. the childproof lock got activated and i don't know how to unlock my oven
Asked 10 years ago by fe.
- Answer Hi fe. Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range oven door is locked. Regarding your concern, as a safety precaution, your range's door will lock when the oven gets too hot. This is to prevent any possible injuries. If your oven is cool, you may have Child Lock turned on or need to power cycle the range to unlock the door. Here are the steps you need to do: 1. Allow the oven to cool down. 2. Power on the range. 3. Power cycle the range at the circuit breaker for 60 seconds. Then, power it back on. Here is the link to further assist you. Oven door is locked - Samsung https://www.samsung.com/us/support/troubleshooting/TSG01001957/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144278020 ^Camille
  Answered 3 years ago by Samsung
  Answer this question
Questiondo I need 220 or 110 power supply
Asked 10 years ago by Anonymous.
- Answer Hello, Thank you for reaching out and raising your question about the power supply needed for your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel. We are here to help. To answer your question, you need to use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this range. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit. You can also check this link https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf for the user's manual. Just go to page 9 for the important safety information. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144314377. -Noraina
  Answered 3 years ago by Samsung
  Answer this question
QuestionLooking for dual fuel with downdraft or others opitins to a down draftLooking for dual fuel with downdraft
Asked 10 years ago by Anonymous.
- Answer We were looking for the same thing and had a very hard time finding many downdraft, slide-in options. We ended up buying this range, along with the Samsung over-the-oven microwave that we use for venting. I went to HD and had a half inch thick, 8x8" scrap of wood cut. When the installers removed my old downdraft oven, I screwed this little panel onto the ground over the vent hole. I was afraid that it might interfere with the bottom drawer sliding, but it did not. So that's the end of the downdraft.
  Answered 10 years ago by VandyDan
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QuestionDoes the model NX58H9500WS come with filler tray/kit?I have read on some other retailers stores that some Samsung slide-in ranges come with a filler tray/kit that helps fill in the space previously held by traditional free standing ranges. Please confirm if this model comes with anything like this and if there are dimensions of the filler pieces.
Asked 10 years ago by Anonymous.
- Answer Yes, it comes with a filler tray. It's adjustable and screws into the back.
  Answered 10 years ago by mike
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QuestionDoes this model have keep warm and proofing modes?
Asked 11 years ago by M.C..
- Answer The NX58H9500WS Gas Range has both the Keep Warm and Bread Proofing modes. Thanks for your interest, Ms. Samsung
  Answered 2 years ago by Anonymous
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QuestionBefore I buy this I need to see the installation guide to see the size of the cutout for the cabinet. How can I see the installation guide?
Asked 11 years ago by Maven.
- Answer Thanks for the question. The Installation Guide is not currently available online, and this portal does not allow me to upload images. I can tell you that the NX58H9500WS is designed to be installed in a cabinet opening that is 29-15/16” ~ 30-1/16” wide. More detailed installation dimensions and location information can be found in the Guide which is currently available only with the new range. I would suggest contacting your local Best Buy Appliance Team for assistance determining if this Slide-in Gas Range is on display in your area where you can refer to the included copy of the Guide. - Ms. Samsung
  Answered 11 years ago by Anonymous
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QuestionPot of water Spilled on oven top and went down back air vents on back of oven too …should i be concerned?
Asked 3 years ago by Sally.
- Answer Hi there, Sally! We'd like to speak with you directly about this, to better help. If you would like, please reference ticket number 1144121221, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
  Answered 3 years ago by Samsung
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QuestionWe just purchased a Samsung slide-in gas stove. Love it, but we are wondering if the grates over the back exhaust vents can be removed for cleaning? They seem like they should be, but we don't want to pull and ruin a brand new stove! Any instructions?
Asked 4 years ago by Frenzy.
- Answer Hi Frenzy! I can provide this link (https://bit.ly/3qWiFgs) that has steps on how to remove the grates, as well as details on the best ways to clean them. ^Jecca
  Answered 4 years ago by Samsung
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QuestionHow to remove vent grates on my Samsung slide in gas range. I can’t get them off.
Asked 5 years ago by Grates.
- Answer We need to pull vent grates off. Does anyone know how to do that? (We had a piece of plastic fall down there and want to get it out so it wont melt when we use the oven)
  Answered 3 years ago by Anonymous
  Answer this question
Questionwhat should I use to clean the glass window in the door
Asked 6 years ago by Anonymous.
- Answer Inside door or outside?
  Answered 6 years ago by Noisy
  Answer this question

Showing 261-280 of 296 questions

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Questions & Answers

Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel

Q: QuestionWhat is the temperature of the proofing function?

Q: QuestionDoes the warming drawer take the place of a storage drawer?

Q: QuestionWhat is the electrical requirements

Q: QuestionWhat downdraft goes with this Samsung 30" slide in gas range

Q: Questionis the exhaust fan loud? can you turn it off?

Q: QuestionThe height from the floor to the top of my counter is exactly 36 inches. The stove height starts at 36.19 inches.So, what do I do about the gap between the overhang on the stove top the the counter top?

Q: QuestionLove the looks of the stove want to place it in my island is it safe without a downdraft ?

Q: Questionwhats the difference between this and the similar "chefs collection"???whats the difference between this and the similar "chefs collection" (model # NX58H9950WS) ???

Q: Questionslide in counter top rangecan you tell me how the split oven rack works.

Q: Questionhow to unlock the ovenI misplaced the product booklet. the childproof lock got activated and i don't know how to unlock my oven

Q: Questiondo I need 220 or 110 power supply

Q: QuestionLooking for dual fuel with downdraft or others opitins to a down draftLooking for dual fuel with downdraft

Q: QuestionDoes this model have keep warm and proofing modes?

Q: QuestionBefore I buy this I need to see the installation guide to see the size of the cutout for the cabinet. How can I see the installation guide?

Q: QuestionPot of water Spilled on oven top and went down back air vents on back of oven too …should i be concerned?

Q: QuestionWe just purchased a Samsung slide-in gas stove. Love it, but we are wondering if the grates over the back exhaust vents can be removed for cleaning? They seem like they should be, but we don't want to pull and ruin a brand new stove! Any instructions?

Q: QuestionHow to remove vent grates on my Samsung slide in gas range. I can’t get them off.

Q: Questionwhat should I use to clean the glass window in the door

Most-viewed items

QuestionWhat is the temperature of the proofing function?

QuestionDoes the warming drawer take the place of a storage drawer?

QuestionWhat is the electrical requirements

QuestionWhat downdraft goes with this Samsung 30" slide in gas range

Questionis the exhaust fan loud? can you turn it off?

QuestionThe height from the floor to the top of my counter is exactly 36 inches. The stove height starts at 36.19 inches.So, what do I do about the gap between the overhang on the stove top the the counter top?

QuestionLove the looks of the stove want to place it in my island is it safe without a downdraft ?

Questionwhats the difference between this and the similar "chefs collection"???whats the difference between this and the similar "chefs collection" (model # NX58H9950WS) ???

Questionslide in counter top rangecan you tell me how the split oven rack works.

Questionhow to unlock the ovenI misplaced the product booklet. the childproof lock got activated and i don't know how to unlock my oven

Questiondo I need 220 or 110 power supply

QuestionLooking for dual fuel with downdraft or others opitins to a down draftLooking for dual fuel with downdraft

QuestionDoes this model have keep warm and proofing modes?

QuestionBefore I buy this I need to see the installation guide to see the size of the cutout for the cabinet. How can I see the installation guide?

QuestionPot of water Spilled on oven top and went down back air vents on back of oven too …should i be concerned?

QuestionWe just purchased a Samsung slide-in gas stove. Love it, but we are wondering if the grates over the back exhaust vents can be removed for cleaning? They seem like they should be, but we don't want to pull and ruin a brand new stove! Any instructions?

QuestionHow to remove vent grates on my Samsung slide in gas range. I can’t get them off.

Questionwhat should I use to clean the glass window in the door