A:AnswerIf you bought the range at Best Buy, merely go back and ask him for the contact information necessary to order the part, they will be more than glad to help.
A:AnswerWe'd like to help you with this, Shirl. If you'd like to contact us and reference ticket number 1139410771, we can definitely see what options we have for you. We can be reached at any of the following: Facebook Messenger: http://m.me/samsungsupport; Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398); Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerI would wash them by hand. The grates may come out stained if there's a reaction to the dishwasher soap where Dawn and Palmolive seem to work without leaving any stains.
A:Answerthe broiler is located inside the oven... with the heat dispensed from the top... (bake, is from the bottom) some models have a warming rack located within the drawer...