A:AnswerKare31; this will depend on the channel or platform you are watching content on - if this is happening on cable channels, please contact your cable provider. If the issue is occuring in multiple sources such as cable, streaming apps, or Blu-ray movies, please reach out to Samsung Support via any of these options:
Phone: 1-800-SAMSUNG
Available 8 AM - 12 AM EST 7 days a week
LiveChat or Text: https://www.samsung.com/us/support/contact/
Facebook Messenger: https://www.facebook.com/samsungsupport
Twitter: https://twitter.com/SamsungSupport
The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Gina
A:AnswerHi BeeHive! The TU7000 can operate safely in rooms or areas in which temperatures range from 50° F to 104° F (10° C to 40° C). Temperatures outside the listed range will negatively affect the operation of your TV.
It can be stored unused at temperatures ranging from -4° to 113° F (-20° to 45° C). Storing your TV at temperatures outside this range can damage your TV. ^Tim
A:AnswerOn this tv it’s called Auto Power Off.
Click SETTINGS on your remote> go down to GENERAL> ECO SOLUTION > AUTO POWER OFF.
This is works in the same way but instead of just being the set timer from when you select the interval, it gauges from when the user stops interacting so you don’t have to keep resetting it. Hope this helps.
A:AnswerHello Donnie,
I’m sorry to see that you are having difficulties with WiFi connectivity.
So that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at:
― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you.
