Questions & Answers

Q: QuestionDo you have any 50 in TV's with a swivel stand or feet less than 33 in apart?

Asked 3 years ago by Anonymous.

• A:Answer Hi! Samsung 2021 TVs, such as the AU8000, do not feature a swivel stand. The legs for the 50" AU8000 are spaced 30.1" apart. Additionally, you can use the following universal mounting adapter to add a center based swivel stand to the TV: https://www.bestbuy.com/site/insignia-tv-stand-for-most-flat-panel-tvs-up-to-65-black/6389372.p?skuId=6389372 ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this Class 8000 TV allow one to use all 3 HDMI connectors from three independent sources? I noticed that two connectors are identified at HDMI1 on the photo. And to that point, can the HDMI eARC connector be used as a video input?

Asked 3 years ago by RC.

• A:Answer Hi RC! All 3 HDMI ports on the TV can be used to accept a video signal. HDMI ARC ports on a TV can be used for both audio and video. ^Tim

  Answered 3 years ago by Samsung

  
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Q: Questioncan the un50au 8000 fxza be wall mounted

Asked 3 years ago by Anonymous.

• A:Answer Hi! The 50" AU8000 can be wall mounted and features a VESA mounting pattern of 200 x 200 for compatibility with a wide range of universal mounting solutions. To mount this TV, you will need 4 M8 screws, 11-13mm depth, 1.25mm pitch. Please also consider the thickness of your bracket when choosing the optimal screw length. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this TV support HBO Max appt?

Asked 3 years ago by Deni.

• A:Answer Hi Deni! Yes, the HBO Max app will come preinstalled to the AU8000's app launcher for quick and easy access. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat is the distance from the top of tv to the top Vesa mount holes.

Asked 3 years ago by CaptJames.

• A:Answer Hi CaptJames! The distance from the top of the TV to the top Vesa mounting holes on the 50" AU8000 is 8.1". You can find this information in the quick start guide for the AU8000. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionI don’t have Internet or Wi-Fi at my house. Can I connect the TV to my iPhone 12 with unlimited data plan and play content from the phone? Do I need to purchase connectors to do this?

Asked 3 years ago by Jk.

• A:Answer Hi Jk! The AU8000 features the ability to connect to mobile hotspot devices. The strength and speed of your connection will determine the quality of stream you will receive. If your iPhone can create a hotspot network for devices to connect to, the AU8000 can discover it. ^Tim

  Answered 3 years ago by Samsung

  
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Q: Questionhow do I hook up my sound bar, can't figure it out

Asked 3 years ago by julie40.

• A:Answer Hi julie40! The AU8000 can connect to a soundbar via HDMI ARC, digital optical audio, or Bluetooth wireless audio technology. Simply connect the cable from your soundbar to your TV and the TV will automatically detect and switch to the correct sound output. Should you need additional assistance with this, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionIn a previous question you seemed to provide the dimensions of the TV, inside the box. I have a small car; can you provide the dimensions of The Box that I will be transporting the TV home in? Thank you for this helpful information.

Asked 3 years ago by TransportingTVdude.

• A:Answer Hi TransportingTVdude! Here are the full dimensions of the 50" AU8000 in the box for shipping or transportation: INCHES (WxHxD) 48.4 x 28.8 x 4. ^Tim

  Answered 3 years ago by Samsung

  
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Q: Questionneed dimensions for samsung crystal 50" tv

Asked 3 years ago by Anonymous.

• A:Answer Hi! Here are the full dimensions of the 50" AU8000: INCHES (WxHxD): TV Without Stand: 44 x 25.4 x 1. TV With Stand: 44 x 27 x 8.9. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionCan I connect wireless headphone speaker with this model?

Asked 3 years ago by MollieBsmith.

• A:Answer Hi MollieBsmith! Absolutely! The AU8000 is compatible with Bluetooth audio devices such as speakers or headphones. You can even utilize Multi Output audio allowing you to use the TV speakers and a Bluetooth audio device at the same time. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionRE: the Samsung 50" Class 8000. Why does the specifications info list the stand width as 1.6" (that's what it says 1.6 INCHES) which is obviously not correct! The actual stand width is more like 30", so, why doesn't Best Buy correct this error??

Asked 3 years ago by RayMN.

• A:Answer Hi RayMN! Thank you for inquiring about the 50" AU8000 Crystal UHD TV. Please know, the stand width listed in the description is not referring to the distance between the legs, rather the total width of each leg. Each leg for the 50" AU8000 is 1.6" in width and are spaced 30.1" apart. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionCan I use a bluetooth headphone with this

Asked 3 years ago by MollieBsmith.

Q: QuestionDoes it have speakers built in?

Asked 3 years ago by Marty.

• A:Answer I think so but it’s probably not that loud. I bought it as a gift for my parents. I’m sorry I can’t give you a better answer

  Answered 3 years ago by AlexaVerified Purchase

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Q: QuestionDoes it come installed with Apple play? I’d like to use the TV without home Wi-Fi or Apple TV , directly from my iPhone 12.

Asked 3 years ago by Bill.

• A:Answer Hi Bill! Yes, Airplay 2 is a feature built in to the AU8000 giving you an easy, wireless connection to compatible Apple Airplay devices. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionTo be sure that the TV does not fall over can you order another base for the middle to add to the 2 legs it comes with Thanks

Asked 3 years ago by blink.

• A:Answer No, but it can be anchored to the wall!

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the Samsung 50’ 8 series Led 4K UHD smart tizen come with HDR

Asked 3 years ago by Cacia882.

• A:Answer Hi Cacia882! Yes, the AU8000 features compatibility with HDR, HDR10+ and HLG on all 3 HDMI ports. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this Samsung tv have a camera?

Asked 3 years ago by Marylou76.

• A:Answer Not that I am aware of.

  Answered 3 years ago by BillVerified Purchase

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Q: Questiondoes this tv come with the paramount plus app preloaded on it

Asked 4 years ago by rlrms.

• A:Answer Hi rlrms! Paramount+ does not come preinstalled on the AU8000 however it can quickly and easily be downloaded through the built in App Store. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionWill this fit on top of a 35 inch dresser?

Asked 4 years ago by Kim.

• A:Answer The distance between the Samsung 70" tv legs are ~47" so the 35" will be too short. Hope this helps! Norberto

  Answered 4 years ago by NLOVVerified Purchase

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