A:AnswerHi Gerry,
Yes, connecting your Apple laptop to the DU6900 TV via Airplay should be fairly easy, but this, of course, depends on the user.
To enable Apple Airplay, go to: Source > Connection Guide > Smartphone > Apple AirPlay.
~Samsung Advisor
A:AnswerHi Jruss,
It’s unfortunate to hear your DU6900 TV is turning on by itself. Please try a few troubleshooting steps that may help solve the issue:
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the TV continues to turn on by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
~Samsung Advisor
A:AnswerHi BillF,
So that we can better understand and assist with this, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Advisor
A:AnswerHi,
Please know that HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when watching movies with aspect ratios different from your TV. You can adjust the picture size options on your external device or set the TV to full screen. Go to: Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size.
~Samsung Advisor
A:AnswerHi Robby,
No, the DU6900 TV does not offer Multi-View. The feature is included in our TVs, starting with the DU8000 TV and above.
~Samsung Advisor
