Questions & Answers

Q: QuestionWhy is the equalizer not available on this tv? We've had to substitute a Bose portable speaker for the tv speakers to get more bass and depth of sound. That removes the tv speakers entirely. We'd like to be able to adjust the tv speakers to our liking.

Asked 3 years ago by VicHP.

• A:Answer None of the Built in Speakers work well in Flat TVs. They want to sell Speaker Systems costing good $$$$. The speaker on my New Samsung sounds horrible. Sorry Samsung. With the Newest technology in sound you would think they could install some decent mini speakers into thousand dollar TVs?

  Answered 3 years ago by Dave

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Q: QuestionCan this TV be controlled without the remote? For example, are there controls on the TV to turn it on/off and adjust the volume?

Asked 2 years ago by Ken.

• A:Answer Ken - You can press the TV Controller button (beneath the Samsung logo on the TV) which will prompt an on-screen menu; press again to move through the options and press and hold to select. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionTwo questions. First, is fhe 50” Class QN90B Neo QLED 4K Smart Tizen TV Blue Tooth compatible? Second, does the TV support and work with the Paramount+ app?

Asked 3 years ago by Robert.

• A:Answer Robert - Yes, the QN90B is a Bluetooth enabled Smart TV. You can download the Paramount+ app directly from this TV's App Store. ~ Samsung Specialist

  Answered 3 years ago by Samsung

  
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Q: Questionwill a bose bar work with this tv?

Asked 3 years ago by William.

• A:Answer William - The QN90B features HDMI, Optical, Bluetooth, and Wi-Fi connectivity; if your Bose soundbar features/supports any of the same connection types, it sure will work with this TV. ~ Samsung Specialist

  Answered 3 years ago by Samsung

  
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Q: QuestionLooking for a replacement tv mount stand. What is the replacement part number? Can I use a universal tv stand

Asked 2 years ago by Anonymous.

Q: QuestionI have hearing aids that pair to a plug in device on my tv so I can hear the tv while my husband sleeps with the tv on mute. Will my hearing aid device box hook to this tv? It is a Samsung 50 class Qn90B Neo sled 4 k Smart Tin tv.

Asked 2 years ago by MOe1.

Q: QuestionWill the USB Ports on the TV work with a pair of wireless headphones?

Asked 2 years ago by Barry.

Q: QuestionCan I use my Apple TV remote with this TV?

Asked 2 years ago by MM.

Q: QuestionI brought this Samsung tv 15 months ago, but my remote control is not working, please let me know. Thanks

Asked 2 years ago by Lee85.

Q: QuestionSomeone asked the difference between the QN90A and the QN 90B. The answer only addressed the QN90B television it did not address the differences between the two. I would like the differences addressed

Asked 2 years ago by RettaKay.

• A:Answer RettaKay - Our QN90B Neo QLED adds new features like Real Depth Enhancer which increases depth and dimension on screen to bring content to life, and EyeComfort Mode that automatically adjusts the amount of blue light to help keep your eyes more comfortable. For gamers, you’ll gain Motion Xcelerator Turbo+ enhancements like HDMI 2.1, Game Motion Plus and 4K @ 120Hz support on all ports, and additional settings adjustments with Game Bar 2.0. You’ll also get built-in Dolby Atmos audio for an enhanced cinematic surround sound experience. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionIs Samsung tv plus included on this tv?

Asked 2 years ago by Heathrow.

• A:Answer Heathrow - Yes, Samsung TV Plus is available on the QN90B TV. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionI Just bough the set. I have an optical cable from the set to a digital to analog converter connected to my stereo.. I have no control of the volume. This is disappointing. What is the fix?.

Asked 2 years ago by Scott.

Q: Questioni want to cut the verizon cable cord and stream youtube tv. i do not see that as a streaming service on this tv. is this tv capable of youtube tv?

Asked 2 years ago by alcatraz.

• A:Answer alcatraz - It sure is! The YouTube TV app can be downloaded directly from the QN90B TV's built-in App Store. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionI purchased a QN90B Samsung 50" TV on 22 Dec 22. I was supposed to get a free XBox controller with the TV. I was told at the store I had to go to the Samsung webpage to register and order it. I cannot find anything about a free controller. What gives?

Asked 2 years ago by Okie.

• A:Answer Someone messed up. Comes with the tv from the store

  Answered 2 years ago by JeffVerified Purchase

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Q: QuestionUpset after spending $2600 for LG OLED only to have the screen burn in, they replaced the screen after six months, and the same thing happened again. Is the NEO QLED any different?

Asked 2 years ago by HumbleGenius.

• A:Answer HumbleGenius - The QN90B is powered by Quantum Dot Technology. QLED TVs’ durability lies in Samsung’s use of Quantum Dots, allowing QLED TVs to offer exceptional, long-lasting picture quality. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is needed to wall mount this tv? Would like to mount on an existing wall mount with an older Samsung TV. Is there info somewhere on wall mounting accessories? Is anything needed for the back of the TV to connect to an existing wall mount?

Asked 3 years ago by MommaRock.

• A:Answer I just replaced a 2013 Samsung 50 inch LED TV with the 50" Neo QLED TV. I was able to use the mounting brackets and screw hardware from my old TV for the new TV. The mounting holes on the new TV are in a slightly different position than the old TV but with the elongated slots on the mounting brackets, they worked perfectly on the new TV and it is mounted the way we like it. Good luck!

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI am looking for a 48-50" TV to place in my very bright sunny living room. Currently have a beautiful 48" SONY; however the glare on TV screen is very distracting when watching daytime TV. Is the 50" QN90B best to fix my issue? (55" too big for my room.)

Asked 3 years ago by Gracie.

• A:Answer Yes,this tv has antiglare coating and it extremely bright, so it can be viewed in well lighted rooms. I love the HDR effects on this tv, specific lighted scenes like a flashlight, torch, front porch light, fire place etc really bring a surprise to your eyes. It's like the opposite of OLED which is known for their black levels, this tv can do black levels very well but also better specific pinpointed light control of brightness that really makes this a better tv over OLED.

  Answered 3 years ago by Klmnoah4Verified Purchase

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Q: QuestionWhen are you going to drop the price on QN90B 50' to less then 1000? The Black Friday price is not acceptable.

Asked 3 years ago by ted.

Q: QuestionDoes the unit include RCA connectors for external sound system connection?

Asked 3 years ago by Izzy.

• A:Answer nope. only has hdmi and a toslink optical for digital audio output. one of the hdmi ports is capable of arc.

  Answered 3 years ago by YAAPVerified Purchase

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