“How do I program the remote to operate my cable box features. Such as volume and changing channels?”

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• You cannot, apparently. I was pulling my hair out trying to figure out how to control my set top box from the TV remote. I tried the instructions in the e-manual but the selection it told me to make on-screen (Source > Universal Remote Setup) was not an option! I finally broke down and called support and EVEN THOUGH the manual tells you how to do it, it's NOT a feature of this particular model! WHAT?!?

  Answered by Laura 10 years ago

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• FoxT, Without more information, it's not possible to offer assistance for this online. Please reach out to a Best Buy Geek Squad Agent for more information on pairing your devices and checking compatibility. Thanks for your interest in Samsung products. --Mr. S

  Answered by Samsung 10 years ago

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