“I just purchased this tv and the sound was good enough for me thru the tv speakers. I will be watching a show and the sound seems to drop dramatically for no reason. Anyone know why? Should I return? Don’t really want to add a sound bar.”

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• You can change the volume setting, go to settings, voice and choose different options

  Answered by Lionking 7 years ago

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• Hi Daemeoncatz, we understand your concerns with the TV. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Rosi

  Answered by Samsung 7 years ago

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