“Bought T.V 2 days ago. TV turns off and restarts automatically. Also, sometimes it freezes when using apps, and I have to shut t.v off and turn on again a couple of times for T.V to work. Does anybody else have this problem? Should I return?”
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A. If it freezes during apps then it's your internet connection not the tv. And it shouldn't turn off unless you have sleep timer on or eco mode on. Go to settings to turn off. And check for the latest update
Sorry, there was a problem. Please try again later.I had freezing issues too when I first set up a very similar Samsung 4K model. I stumbled onto the solution when I switched my hdmi cables to a better quality certified for 4K. Everything worked flawlessly from that point on..
Sorry, there was a problem. Please try again later.I had this same problem with a 4 year old Samsung. Read the forums and some said it was a software update problem and others said you had to pull the back off the TV and replace a cable. It seems Samsung doesn't really care and after 4 years still have the same problem. I tried both solutions and finally gave up and bought a new Sony. If you can still return it, that would be my advice.
Sorry, there was a problem. Please try again later.Your TV should act normally. Since it doesn't, you should return it as quickly as possible. I know that isn't easy to do, but mine worked perfectly out of the box, as yours should have. Before that, consider calling Samsung's support line. Maybe it's a software issue they can fix easily with you over the phone.
Sorry, there was a problem. Please try again later.If you can exchange it. I would do so asap.
Sorry, there was a problem. Please try again later.Yes. I'm returning mine. I just got it.
Sorry, there was a problem. Please try again later.I received this TV in November. Mine turns itself on at odd times. Apparently this has been going on for years. I contacted Samsung and no help. They said turn off Auto HDMI which means you have to use three remotes. Samsung should fix this. I did not buy through Best Buy, but a sales rep. at my store tried to help me. I appreciated that. Had it too long to return and all other features are Great. Mine has a sleep timer, but not an awake timer. Guess I'll live with it for now.
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