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I have not have had that problem with my pn58c8000. You might want to check your HDMI cables. Do you have them facing the right way. There should be arrows on you cables signaling out from source and in to tv.
Sorry, there was a problem. Please try again later.I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you contact your local Best Buy's Geek Squad or Samsung Service, they should be able to provide you with a live solution. -MrSamsung
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