“Hello I have a nx58k9850ss. The start button isn’t working on either top or bottom shelves. How can I gain access to the back of the control board?”
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Hello Aaron, I am including a link to a helpful troubleshooting guide to support your concerns on the start button not working (https://bit.ly/3CrgesS). Here is a link (http://bit.ly/2ssxImE) to assist you with finding a local certified Samsung service center. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143831152) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
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