A:AnswerYour question about your range is extra valuable to us, Keith.
This range model only has a storage drawer at the bottom.
Have a great day.
Melardo
A:AnswerHi There,
Thanks for asking! We appreciate your query concerning the range. Use a dedicated 120-volt, 60-Hz, 20-amp AC electrical circuit with a time-delay fuse or circuit breaker for this range. Do not plug more than one appliance into this circuit. This unit is supplied with a 3-pronged grounded plug/outlet.
Have a great day.
^Chrystel
A:AnswerHi Woodbine.
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Freestanding Gas Range with 18K BTU Dual Power Burner, WiFi & Self Clean on where you can get the gas range knob. Regarding your concern, I suggest you get in touch with our Samsung Parts Team for them to assist you. You can contact them at 800.627.4368, Mon - Fri 9:00 AM ~ 6:30 PM EST.
I suggest you check this link for further assistance,
https://www.samsungparts.com/PartsList.aspx?Catalog=Parts_and_Accessories&PartSearch=DG9403950
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144734684
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerHi There,
Thank you for contacting us. We're glad you asked if the product has a pre-heat option. Yes, it does have the pre-heat feature.
Kindly visit the User's Manual on pages 19-20 and 23-25 for more information:
https://downloadcenter.samsung.com/content/UM/202207/20220713101924684/NX60A6311SS_AA_DG68-01340A-03_EN_MES_CFR_220712.pdf
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144806555
Thank you for choosing Samsung. Have a great day!
^Chrystel
A:AnswerHello janet,
Thank you for reaching out and raising your question about your Samsung - 6.0 cu. ft. Freestanding Gas Range with 18K BTU Dual Power Burner, Wi-Fi & Self Clean - Stainless steel. I understand you want to know how to turn off the sound the oven makes when it reached the temperature or the timer you have set. We are here to help.
Here are the steps to mute/unmute the range:
1. Press and hold for 3 seconds
2. Press 4 to enter Sound
3. Press 1 or 2 to turn the sound on or off. (1 to on, 2 to off)
4. Press START/SET to save the change.
You may refer to this link https://downloadcenter.samsung.com/content/UM/202105/20210525183423589/NX60A6311SS_AA_DG68-01340A-02_EN-MES-CFR_210511.pdf for the user's manual and go to page 30 for the instruction on how to mute and unmute.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144355167.
-Noraina