Questions & Answers

Name: Samsung - 6.0 cu. ft. Freestanding Gas Range with No-Preheat Air Fry & Convection - Stainless Steel
Brand: Samsung
SKU: 6447919
Price: 779.99 USD
Availability: InStock
Rating: 4.6 (2085 reviews)

Samsung - 6.0 cu. ft. Freestanding Gas Range with No-Preheat Air Fry & Convection - Stainless Steel

Model:: NX60A6511SS; |
SKU:: 6447919

User rating, 4.6 out of 5 stars with 2084 reviews.

Highly rated by customers for:

$779.99

Save $255

Comp. Value: $1,034.99

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Questionis it possible to order a secondary grate for the middle burner? would be very useful.
Asked 3 years ago by Lindansf.
- Answer Hi Lindansf. Thank you for reaching out regarding Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convection if it is possible to order a secondary grate for your middle burner. Regarding your concern, yes, you can order a secondary grate. I suggest you contact our Samsung Parts Team for them to assist you in getting the exact grate. You can reach them at the following details: J & J International, Inc. Live Help : 800.627.4368 ( Mon - Fri 9:00 AM ~ 6:30 PM EST ) I suggest you check these links for further assistance. http://www.samsungparts.com/CustomerService.aspx Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144462160 ^Camille
  Answered 3 years ago by Samsung
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QuestionDoes this stove require 220 volt?
Asked 3 years ago by Rick.
- Answer Hi Rick. Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convection if this stove requires 220 volts. Regarding your concern, this requires 120 volts. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/ranges/gas/6-0-cu-ft-smart-freestanding-gas-range-with-no-preheat-air-fry-convection-in-stainless-steel-nx60a6511ss-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144442729 ^Camille
  Answered 3 years ago by Samsung
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QuestionWhere is the broiler?
Asked 3 years ago by Shipp.
- Answer Hi Shipp. Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convectionon where is the broiler located. Regarding your concern, the broiler uses the oven broil burner at the top of the oven to cook and brown food. I have included your user manual to assist you further. Please go to page 24. https://downloadcenter.samsung.com/content/UM/202105/20210525183339900/NX60A6511SS_AA_DG68-01339A-02_EN-MES-CFR_210511.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144369829 ^Camille
  Answered 3 years ago by Samsung
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QuestionDoes this unit need venting, or is it label as ventless when mechanical or natural venting is present?. Second question, are the burner's ignition electric spark to gas, or gas pilot
Asked 4 years ago by LMK3.
- Answer No venting needed, ignition spark to gas
  Answered 4 years ago by Anonymous
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QuestionDoes this model have a top burner in the oven for broil?
Asked 4 years ago by Tracy.
- Answer It sure does, Tracy! In fact, on page 14 of the user manual (https://bit.ly/3E0I7ZY) you can see a diagram showing where the broil burner is located in the oven. ^Jecca
  Answered 4 years ago by Samsung
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QuestionThis says the depth is 24” and 28 11/16” with the handle. This seems hard to believe. My current appliances have similar styled handles and none of them extend more than 3”. What is the actual depth with and without? Any comments on the stainless top?
Asked 4 years ago by JULI.
- Answer Hi there, JULI! Thank you so much for asking about this. To help with this, I'm providing this link (https://bit.ly/3yOfhIE) to the installation manual for this model. Page 11 has a detailed diagram showing the dimensions you're looking for. ^Jecca
  Answered 4 years ago by Samsung
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QuestionMy dad attempted to install the oven, but said that the connector is different from the last oven that was in the home. What are the official connector pieces that we would need?
Asked 4 years ago by MissM.
- Answer Sorry, the instruction manual is not helpful because the names of the parts do not come up on Amazon or even best buy the way they are written in the booklet. I've already bought one recommended line, two adapters and nothing has worked. Can I please get links to the the suggested materials?
  Answered 4 years ago by MissM
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QuestionWhat kind of coating material is on the griddle, Teflon, porcelain or something else?
Asked 4 years ago by NewovenownerinLA.
- Answer It appears to be ceramic or Teflon... I've yet to have a sticking issue and it cleans up easily.
  Answered 3 years ago by Janarama
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QuestionGriddle preparation: When they installed my Samsung gas range, they said something about coating the stovetop griddle with oil and baking it in the oven twice to make the non-stick work better. 1) What kind of oil? 2) What oven temperature? 3) How long?
Asked 4 years ago by tjk1.
- Answer Vegetable or Corn Oil works or you can buy a spray for cast iron pots.
  Answered 4 years ago by serenitygirl64
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QuestionHow do you change the clock?
Asked 4 years ago by Doc.
- Answer Just press the clock button and put in the time, that's how I did it
  Answered 4 years ago by Anonymous
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QuestionCan I set my oven to preheat via the WiFi when I am not home?
Asked 4 years ago by Anonymous.
- Answer Thanks so much for asking! To help answer this, I'm providing this link (https://bit.ly/3E0I7ZY) to the user manual for this model. Page 34 has detailed information about how to use the Smart Control feature. ^Jecca
  Answered 4 years ago by Samsung
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Questionwhat is the standard warranty on Gas ranges .
Asked 4 years ago by JRC.
- Answer I'm happy to answer this, JRC! Here is a direct link (https://bit.ly/3eg6x6D) to the full terms and conditions of the manufacturer warranty for this model. ^Jecca
  Answered 4 years ago by Samsung
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QuestionHi! How much clearance from the wall does it need to connect to gas? The link that you sent to another question for the manual doesn't work. Can you purchase an air fry basket? Is the one burner a dual burner on this model? Thanks!
Asked 4 years ago by Lili.
- Answer Hi Lili! I'm so sorry the previous link is not working for you. I'll provide the full link to the manual below. Page 12 has details about the dimensions you'll need for installation. You can purchase an air fry tray through SamsungParts.com or by calling 1-800-627-4368. ^Jecca https://downloadcenter.samsung.com/content/EM/202103/20210317173440561/Install_NX60A6_DG68-01337A-00_EN-MES-CFR_201230.pdf
  Answered 4 years ago by Samsung
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QuestionMy Samsung SmartThings stove shows C-F2 on the display, the range top works but the stove or broiler will not work. What is wrong?
Asked 2 years ago by Mwc7773.
- Answer Greetings, Your range plays an important role in preparing meals. Let's get the necessary information to ensure your stove provides satisfying results. The link below will help you address the error code showing on the range and you can get more details by clicking the hyperlinks and video. Samsung range or wall oven error: https://www.samsung.com/us/support/troubleshooting/TSG01001948/ Should you need more assistance with the range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146816638) to help our team pull up your information when you message us. Have a great day, -Ernest-
  Answered 2 years ago by Samsung
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QuestionHow is the range hooked up? Heres pictures of the back of the range and a picture from the manual. They are nothing alike
Asked 2 years ago by JohnD.
- Answer Samsung support is ridiculously bad. The answer I found is there is tape to the left covering the 1/2 “ female part for the gas hose. If Samsung support would get acquainted or be trained on their products they would have known this. Instead they referred to the manual I provided a screenshot of. So if you have this model the connection is to the left covered by tape
  Answered 2 years ago by JohnD
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QuestionWhat size gas hose does it take?
Asked 2 years ago by JohnD.
- Answer Standard
  Answered 2 years ago by Anonymous
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QuestionI know the manual says this needs a dedicated 20A 120V circuit, but how many amps does it actually use? For comparison, the 1700W microwave says it should be on a dedicated 20A 120V circuit, but will only use up to 15A of that circuit.
Asked 3 years ago by reukiodo.
- Answer Hi reukiodo, Thank you for looking into the user manual of this Samsung dryer model. Let me help you get the answer you are looking for. This Samsung dryer model uses 240 volts and has a heating element wattage of 5300. Its Amperage draw is 24 Amp. Leo
  Answered 3 years ago by Samsung
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QuestionDoes this range come with new gas line?
Asked 4 years ago by Terri.
- Answer Yes
  Answered 4 years ago by Anonymous
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QuestionIt looks like this question has been answered, however, I need clarification regarding the self-cleaning feature. Is there STEAM involved in the process???
Asked 4 years ago by Curious.
- Answer Hello there! Is the steam involved in the cleaning process is a good question. During the self-cleaning process, the oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to finely powdered ash that you can wipe away with a damp cloth. The process will cause some steam and we ask that you not open the oven door immediately due to the escaping hot air/and or steam that could burn you. I have also provided the link to the user manual where you can find this information on page 42. (https://downloadcenter.samsung.com/content/UM/202105/20210525183339900/NX60A6511SS_AA_DG68-01339A-02_EN-MES-CFR_210511.pdf) Thank you for choosing Samsung. ^Nic
  Answered 4 years ago by Samsung
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QuestionDimension with box?
Asked 4 years ago by Cesarjor.
- Answer 30”
  Answered 3 years ago by Rajada
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Showing 221-240 of 242 questions

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Questions & Answers

Samsung - 6.0 cu. ft. Freestanding Gas Range with No-Preheat Air Fry & Convection - Stainless Steel

Q: Questionis it possible to order a secondary grate for the middle burner? would be very useful.

Q: QuestionDoes this stove require 220 volt?

Q: QuestionWhere is the broiler?

Q: QuestionDoes this unit need venting, or is it label as ventless when mechanical or natural venting is present?. Second question, are the burner's ignition electric spark to gas, or gas pilot

Q: QuestionDoes this model have a top burner in the oven for broil?

Q: QuestionThis says the depth is 24” and 28 11/16” with the handle. This seems hard to believe. My current appliances have similar styled handles and none of them extend more than 3”. What is the actual depth with and without? Any comments on the stainless top?

Q: QuestionMy dad attempted to install the oven, but said that the connector is different from the last oven that was in the home. What are the official connector pieces that we would need?

Q: QuestionWhat kind of coating material is on the griddle, Teflon, porcelain or something else?

Q: QuestionGriddle preparation: When they installed my Samsung gas range, they said something about coating the stovetop griddle with oil and baking it in the oven twice to make the non-stick work better. 1) What kind of oil? 2) What oven temperature? 3) How long?

Q: QuestionHow do you change the clock?

Q: QuestionCan I set my oven to preheat via the WiFi when I am not home?

Q: Questionwhat is the standard warranty on Gas ranges .

Q: QuestionHi! How much clearance from the wall does it need to connect to gas? The link that you sent to another question for the manual doesn't work. Can you purchase an air fry basket? Is the one burner a dual burner on this model? Thanks!

Q: QuestionMy Samsung SmartThings stove shows C-F2 on the display, the range top works but the stove or broiler will not work. What is wrong?

Q: QuestionHow is the range hooked up? Heres pictures of the back of the range and a picture from the manual. They are nothing alike

Q: QuestionWhat size gas hose does it take?

Q: QuestionI know the manual says this needs a dedicated 20A 120V circuit, but how many amps does it actually use? For comparison, the 1700W microwave says it should be on a dedicated 20A 120V circuit, but will only use up to 15A of that circuit.

Q: QuestionDoes this range come with new gas line?

Q: QuestionIt looks like this question has been answered, however, I need clarification regarding the self-cleaning feature. Is there STEAM involved in the process???

Q: QuestionDimension with box?

Best-selling All Ranges

Questionis it possible to order a secondary grate for the middle burner? would be very useful.

QuestionDoes this stove require 220 volt?

QuestionWhere is the broiler?

QuestionDoes this unit need venting, or is it label as ventless when mechanical or natural venting is present?. Second question, are the burner's ignition electric spark to gas, or gas pilot

QuestionDoes this model have a top burner in the oven for broil?

QuestionThis says the depth is 24” and 28 11/16” with the handle. This seems hard to believe. My current appliances have similar styled handles and none of them extend more than 3”. What is the actual depth with and without? Any comments on the stainless top?

QuestionMy dad attempted to install the oven, but said that the connector is different from the last oven that was in the home. What are the official connector pieces that we would need?

QuestionWhat kind of coating material is on the griddle, Teflon, porcelain or something else?

QuestionGriddle preparation: When they installed my Samsung gas range, they said something about coating the stovetop griddle with oil and baking it in the oven twice to make the non-stick work better. 1) What kind of oil? 2) What oven temperature? 3) How long?

QuestionHow do you change the clock?

QuestionCan I set my oven to preheat via the WiFi when I am not home?

Questionwhat is the standard warranty on Gas ranges .

QuestionHi! How much clearance from the wall does it need to connect to gas? The link that you sent to another question for the manual doesn't work. Can you purchase an air fry basket? Is the one burner a dual burner on this model? Thanks!

QuestionMy Samsung SmartThings stove shows C-F2 on the display, the range top works but the stove or broiler will not work. What is wrong?

QuestionHow is the range hooked up? Heres pictures of the back of the range and a picture from the manual. They are nothing alike

QuestionWhat size gas hose does it take?

QuestionI know the manual says this needs a dedicated 20A 120V circuit, but how many amps does it actually use? For comparison, the 1700W microwave says it should be on a dedicated 20A 120V circuit, but will only use up to 15A of that circuit.

QuestionDoes this range come with new gas line?

QuestionIt looks like this question has been answered, however, I need clarification regarding the self-cleaning feature. Is there STEAM involved in the process???

QuestionDimension with box?