Questions & Answers
- Model:
- NX60T8111SG
- |
- SKU:
- 6412706
Highly rated by customers for: Overall Performance, Burner Performance, Design
Page Showing 41-60 of 102 questions
Q: QuestionLocation of gas valve at rear of stove
Asked by Jimbo.
- A:Answer Great question Jimbo about the location of the gas valve/inlet of the Samsung range at the backside. The location of the gas valve or inlet, when facing the back side, is on the lower right-hand side. The recommended location for gas piping is 17 inches x 9 inches (Gas Wall Area) or 17 inches x 2 inches (Gas Floor Area). Leo
Answered by Samsung

Q: QuestionIs it just me or does it seem to take FOREVER for the oven to heat up? It took 30 minutes to get to 350! Is there something I’m not doing right?
Asked by Cindy.
- A:Answer Hi Cindy, Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have shared a link below that can help resolve your concerns with your gas range. https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144430683 Leo
Answered by Samsung

Q: QuestionI have been told I need to buy a anti tip bracket. How many will I need?
Asked by antitip.
- A:Answer Hi antitip Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Front Control Slide-in Gas Range with Wi-Fi, Fingerprint Resistant if how many anti-tip brackets are needed. Regarding your concern, we will be supplying you with an anti-tip bracket; hence you do not need to buy it. I suggest you check this link to your installation manual for assistance. Please go to page 11 https://downloadcenter.samsung.com/content/EM/202202/20220210175354398/Install_NX60T8751_BEST_BETTER_AA_DG68-01243A-04_EN-MES-CFR_211207.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144398945 ^Camille
Answered by Samsung

Q: QuestionHi, I recently purchase the Samsung Oven NX60T8111SS. But two knobs broke since they are made of plastic. Where i can get replacement knobs for this particular Samsung NX60T8111SS model.
Asked by Babu.
- A:Answer Hi Babu, Thank you for reaching out and we hope you are in good health. We are happy to know that you have purchased a Samsung range, we hope that it is up to your standards. We are saddened to know however, that the knobs had broken. I have included the link below to our authorized distributor for parts and accessories. Please access the site and order the part there. https://www.samsungparts.com/Default.aspx Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144374393 Leo
Answered by Samsung

Q: QuestionCan a longer power cord replace the current cord if it doesn’t reach the outlet.
Asked by Anonymous.
- A:Answer Hello Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Front Control Slide-in Gas Range with Wi-Fi, Fingerprint Resistant if you can use a longer power cord, replace the current cord if it doesn’t reach the outlet. Regarding your concern, we highly suggest you do not modify the power plug, power cord, or power outlet in any way. I suggest you check this link to your user manual for further assistance. Please go to page 9. https://downloadcenter.samsung.com/content/UM/202103/20210308174840236/NX60T8111SS_AA_DG68-01223A-06_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144355454 ^Camille
Answered by Samsung

Q: QuestionIs the center burner good for a griddle?
Asked by Griddle.
- A:Answer Hi Griddle. Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Front Control Slide-in Gas Range with Wi-Fi, Fingerprint Resistant if the center burner is good for a griddle. Regarding your concern, yes, this is good for a griddle. I will be sharing the link to your user manual for further assistance. Please go to page 16. https://downloadcenter.samsung.com/content/UM/202103/20210308174840236/NX60T8111SS_AA_DG68-01223A-06_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144262463 ^Camille
Answered by Samsung

Q: QuestionWhere can I buy replacement grates? What part number??
Asked by dee.
- A:Answer Go to Samsung.com. Look up the model of the range. It will a give a detailed listing of part #'s.
Answered by Buggyb
Q: QuestionAre the grates dishwasher safe?
Asked by Sherrybaybee.
- A:Answer Thanks so much for asking, Sherrybaybee! We do not recommend placing the cooktop grates in the dishwasher. However, I can provide this link (https://bit.ly/3ndriVP) that has detailed information on how we recommend cleaning the cooktop and grates. ^Jecca
Answered by Samsung

Q: QuestionI lost the manuel and I need to set up my clock. How can I set up the clock feature?
Asked by Anonymous.
- A:Answer I have the same problem. I went back and read the manual online, then I realize that I have to download the Samsung app on my phone and from there I can control the temperature, clock, etc. Hope this info helps.
Answered by Anonymous
Q: QuestionBecause there is nothing in the back of the stove behind the burners, has anyone else had a problem with grease splattering on the backsplash / or wall behind the oven? If so, is there something (foldable maybe) to protect the wall during cooking?
Asked by Batman.
- A:Answer I saw that they had a stainless steel part that can attach as a backsplash had 6" and 9" but if you have tile on the wall its a wipe down
Answered by Anonymous
Q: QuestionCan I disable the Wi-Fi? Will it function normally? Will I have error codes on the display?
Asked by Unabomber.
- A:Answer I've never connected the WiFi, not necessary to do
Answered by Nikki
Q: QuestionI currently have a Jenn-Air/Maytag downdraft range (Model JGS9900BDS). Can I replace the old downdraft range with this Samsung range without having to add additional ventilation or will I need to replace the old range with another downdraft range?
Asked by NeedARange.
- A:Answer I'm happy to help with this! First, here is a link (https://bit.ly/3DytX1D) to the installation manual for this model. Beginning on page 13 you can find detailed information about the location requirements for this model. ^Jecca
Answered by Samsung

Q: QuestionCan this be used with gas tanks my mother only uses tanks and refills them when needed is this stove compatible?
Asked by Canonink.
- A:Answer No
Answered by Marvin
Q: QuestionIt appears that a rotisserie device was included with my gas range, but I can't find a reference to instructions anywhere. Was this a mistake?
Asked by Anonymous.
- A:Answer I didn’t get rotisserie with mine. I like the idea of a rotisserie.
Answered by Sinner
Q: QuestionModel NX60T8111SS. Wondering if there is a compatibility oblong assay center burner available for this cook top.
Asked by Anonymous.
- A:Answer Hi there! Thanks so much for asking. I recommend checking with SamsungParts.com or calling 1-800-627-4368 for information on available parts and accessories for Samsung appliances. ^Jecca
Answered by Samsung

Q: QuestionWhat can I use to clean the stove top
Asked by Cleaner.
- A:Answer Hi there! I'm happy to help with this. I have this link (https://bit.ly/3ndriVP) that has detailed information on the best ways to clean and care for your cooktop. ^Jecca
Answered by Samsung

Q: QuestionIs there storage for pots in bottom?
Asked by Anonymous.
- A:Answer Yes there is small drawer
Answered by Billie
Q: QuestionCan I have the link for the gas line from the gas to the stove
Asked by Anonymous.
- A:Answer You can search from the Best Buy website for 'gas line for stoves' and it will find the kit. You will need to figure how long a line you need. Some stoves can be connected with the unit in place, if so measure the required distance and add a foot or two for a service loop - this protects the gas line from strain if there is some movement. With my installation, I had to make the connection before sliding the range into place so needed a couple extra feet of gas line.
I would recommend:
Answered by Skipjack
Q: Questiondoes it have a sabbath mode
Asked by phil.
- A:Answer It sure does phil! In fact, you can read all about how and when to use this model's Sabbath feature beginning on page 25 of the user manual (https://bit.ly/3i9Dfrx). ^Jecca
Answered by Samsung

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