Questions & Answers
- Model:
- NE63A6311SS
- |
- SKU:
- 6447911
Highly rated by customers for: Overall Performance, Ease of use, Heating Speed
Winter Sale Deal
$699.99Your price for this item is $699.99
Comp. Value: $899.99
The comparable value price is $899.99
Page Showing 81-100 of 102 questions
Q: QuestionCan this be payed Down to move
Asked by Do.
- A:Answer Call Best Buy in your Area to get specufic answers to your question.
Answered by JeanB
Q: Questiondoes this stove need a vent above it
Asked by zinger.
- A:Answer No but as a precaution if you have just cabinets above it could be a fire hazard most above range microwaves have built in vents that can be directed into the roof or recirculated into the kitchen
Answered by ClockMasterPC
Q: QuestionIS THIS INDUCCION RANGE?
Asked by JONATHAN.
- A:Answer No, it's not an induction range.
Answered by smartjaw
Q: QuestionI see that this oven is self cleaning. Doe it use steam/water or high heat?
Asked by diane.
- A:Answer High heat
Answered by Kettle88
Q: QuestionWhat is the wattage of the rapid boil burner?
Asked by Numeroace.
- A:Answer Thanks so much for asking, Numeroace! This model actually has two Rapid Boil burners. Both the left and right front burners have a wattage rating of 3300W and offer the Rapid Boil feature. ^Jecca
Answered by Samsung

Q: QuestionDoes the oven heat from top or bottom
Asked by Gin.
- A:Answer The oven heats from the top
Answered by Kettle88
Q: QuestionHow many elements on cook surface?
Asked by oldtinkan.
- A:Answer 4 5 if you include the warming element that just warms your food
Answered by Kettle88
Q: QuestionIs there anything special I must do for the oven to work? The oven is not working after I select bake or broil.
Asked by Anonymous.
- A:Answer Press bake select temperature then press start
Answered by Kettle88
Q: Questionwhere is the bottom element
Asked by Anonymous.
- A:Answer From what I can tell, it's hidden underneath the bottom cover, I do know there is an element there because I've placed food on the last (bottom) rack, and it baked it "really" fast.
Answered by K6B5
Q: QuestionHow much to deliver and install the stove?
Asked by DKW.
- A:Answer The delivery and installation were free, I just had to pay $27.99 for the range (power) cord.
Answered by K6B5
Q: QuestionDoes this come with the power cord?
Asked by Anonymous.
- A:Answer No you have to buy one. It was 27.99
Answered by GEoven
Q: QuestionHow to remove and reinstall lower storage Drow
Asked by Fred.
- A:Answer I'm happy to help with this, Fred! First, here's a link (https://bit.ly/3nNuu8W) to the full user manual for this model. Page 48 has instructions on removing and reinstalling the storage drawer. ^Jecca
Answered by Samsung

Q: QuestionWhile making breakfast I smelled something burning, that wasn’t my breakfast. I wait for the glass top to cool off before disconnecting. Next day the Glass is broken. Why don’t yall cover the replacement glass?
Asked by Josie.
- A:Answer Hi Josie, I understand how frustrating it can be when something unexpected happens, especially when it impacts your daily routine. We are here to help. If the electric cooktop of your Samsung range is giving off a burnt smell, it can be caused by food or oil residue on the surface or around the burners burning off when you heat the cooktop, creating a burnt smell. Even small spills from cooking could cause this odor. Clean the cooktop thoroughly after each use, especially around the burners. Use appropriate cooktop cleaner to remove any food or grease buildup. I have shared a Samsung link below to help with the maintenance of the cooktop. The link shared below has an embedded video that we recommend watching. Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ In addition, if you prepare your breakfast in the oven. I have shared a Samsung link that will help with your experience with the smell coming from the oven. Odor or smoke from Samsung oven: https://www.samsung.com/us/support/troubleshooting/TSG01110185/ We would love to speak to you directly to gather more information about the glass cooktop and determine what steps can help with it. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148057280 to help our team pull up your information. Leo
Answered by Samsung

Q: QuestionWhat is the difference between the NE63A6311SS/AA and the NE63A6511SS/AA?
Asked by Anonymous.
- A:Answer The main difference between the two models is that the NE63A6511SS/AA has an air fryer mode which is not present in the NE63A6311SS/AA
Answered by Mikeku
Q: QuestionWhere can I purchase the air fry tray accessory for this model? I try purchasing on website and it tells me home delivery isn't available for my zip code. Why offer a feature on the oven if we can't use it?
Asked by sunshine.
- A:Answer Thanks so much for asking, sunshine! I recommend checking with SamsungParts.com or calling 1-800-627-4368 for information on purchasing additional parts and accessories for Samsung products. ^Jecca
Answered by Samsung

Q: Questionhow do I open top storage drawer?
Asked by rose.
- A:Answer Top storage on an oven? As far as the element tray it just lifts up
Answered by ClockMasterPC
Q: QuestionDoes this oven come with a power cord?
Asked by Thedude.
- A:Answer No it doesn’t we went to Home Depot it was around $35 I hope this helps
Answered by Homer
Q: QuestionDo I need a 40 or 50 amp cord?
Asked by Nikko.
- A:Answer I'm happy to help with this, Nikko! Our specifications for this model list the power ratings as: 240/208V/60Hz/40A. ^Jecca
Answered by Samsung

Q: Questionhow do you 1st set the clock and 2nd how to you set the oven does n to have in the manual that came with stove
Asked by best.
- A:Answer To set the clock you hold down the clock icon on the bottom right corner for three seconds. Then press the appropriate digits then press start. To use the oven press bake or broil then temperature the. Press start
Answered by Kettle88
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