A:AnswerYes, they do deliver and take away, but only on new items, not open box (scratch and dent) items. They do have a charge, but it is a small charge. I think its well worth it to purchase from them.
A:AnswerI absolutely had this, it was really hard to get off. It was adhesive from the packing tape. Oddly enough, many of the pieces of tape didn't have this problem, just some of them. The worst one covered the oven handle and got into the gap between adjoining metal pieces.
I rolled up as much as I could reach with a fingertip, then
I used a thin cotton cloth soaked with alcohol to get in the crevices. Took over an hour.
A:AnswerHi rohiwho.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean if we can use a double pressure cooker for canning. Regarding your concern, even if a pot is super heavy and full of water, always make sure to lift it straight up because dragging can damage the cooktop's surface.
We've tested weights up to 65 pounds, which should be more than enough, but there isn't a limit on how heavy a canning pot can be. The main thing to consider is that the heavier the pot is, the more likely you are to drag it across the surface instead of lifting it correctly, so know your strength.
Only use pots with a completely flat and smooth bottom. The pot also shouldn't have any ridges or anything like that. If it's not flat underneath, it will be harder for the pot to heat up, and the contents may not come to a full boil. It may also cause damage to the cooktop.
I will be sharing this link for further assistance.
Canning on your Samsung cooktop:
https://www.samsung.com/us/support/answer/ANS00085246/
Also, here is your user manual for further assistance. Please go to page 26.
https://downloadcenter.samsung.com/content/UM/202104/20210408122626971/NE63A6111_AA-01_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144257125
^Camille
A:AnswerThanks for asking, Candy! I have the specifications for the burners listed as:
Left Front - 6"/9", 3300W, Rapid Boil™;
Left Rear - 6", 1200W;
Right Front - 6"/9", 3300W, Rapid Boil™;
Right Rear - 6", 1200W.
^Jecca
A:AnswerHi Lola,
We understand your disappointment with cleaning your Samsung range. We would love to help with cleaning it.
I have shared a Samsung link below to help with the experience you have with your range. The link has an embedded video that we recommend watching in full. In addition, the link also has hyperlinks to where you can purchase recommended Glass Cleaners (Cerama Bryte and Weiman).
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Leo
A:AnswerNo light on the key pad, the light is only on the display with the clock and.it lights up the color blue. Its really angreat flat cooktop stove.
A:AnswerHi Phil.
Glad that you ask if the height of the stovetop is adjustable to 36 inches.
You can only adjust the stovetop height from 36 1 /8"- 36 7 /8"; you can't adjust it to 36".
Have a great day.
Melardo
A:AnswerHi Bobbie,
Thank you for reaching us about the user manual of the Samsung range model NE63A6111SS. Yes, there's a user manual where you can download it.
Here's the user manual link: https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144788243
^Rainly
A:AnswerThanks for asking, Bonnie! This model offers a "Steam Clean" feature, which you can read about beginning on page 39 of the user manual (https://bit.ly/3z1r1rL). ^Jecca
A:AnswerWe appreciate you asking, KarissaH! This model does not list a griddle as one of the included accessories. However, you're welcome to check with SamsungParts.com or call 1-800-627-4368 to purchase a griddle separately. ^Jecca
A:AnswerDear Valued Best Buy Client,
To better assist you with your inquiry about the haul-away promotion offers, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
A:AnswerGreetings!
We are happy to provide the shipping dimensions this Samsung range will come in.
I have listed the dimensions below:
1. Width: 33 1/16 inches
2. Height: 50 9/16 inches
3. Depth: 30 5/16 inches
Leo
A:AnswerNo, Farah, this range model has a durable glass ceramic cooktop that does not easily crack. Kindly check the link below and see page 25 (Protecting the cooktop) to learn more about how to maintain the cooktop's pristine condition.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250214162959740/O_01._NE63A6111-AA_IB_FULL_EN.pdf
Have a great day.
^Charles
A:AnswerDear Valued BestBuy Client,
To better assist you with this don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289 / available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about purchasing a warranty for an open box item.
Have a great day.
^Charles
