Questions & Answers

Name: Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - Stainless Steel
Brand: Samsung
SKU: 6447912
Price: 649.99 USD
Availability: InStock
Rating: 4.5 (756 reviews)

Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - Stainless Steel

Model:: NE63A6111SS; |
SKU:: 6447912

User rating, 4.5 out of 5 stars with 756 reviews.

Highly rated by customers for:

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Page Showing 61-80 of 98 questions

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QuestionWhat kind of plug does it have?
Asked 3 years ago by Anonymous.
- Answer Greetings, Thank you for reaching out regarding your Range plug. For the accessories of this Electric range, you can check it on this link: https://www.samsungparts.com/partslist.aspx?Catalog=Parts_and_Accessories&Category=NE63A6111SS%2fAA. For further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung, and have a great day! Ticket number: 1144168868 ^Rainly
  Answered 3 years ago by Samsung
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QuestionDoes this oven have a separate indicator saying it is on besides the ‘bake’ or does the temp show where the clock is? On our old range guests forgot to hit the off symbol and thought the 350 was the time.
Asked 3 years ago by Gapeach.
- Answer Excellent question, Gapeach! When the oven is in use, the mode selected (Bake, Broil, etc) will appear on the display panel along with the current internal temperature of the oven. However, the cooktop also has a hot surface indicator. For more details about using this range, here is a direct link to the full user manual: https://bit.ly/3y44pYg. ^Jecca
  Answered 3 years ago by Samsung
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Questiondisplay screen just keeps blinking and im not able to start oven. when i press off button it begins to beep until i open the oven door. how do i reset screen ?
Asked 3 years ago by needhelp.
- Answer Hi there! I'm happy to help with this. This link (https://bit.ly/3HwfPb6) has step by step instructions on what to do if the control panel is not working properly. ^Jecca
  Answered 3 years ago by Samsung
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QuestionDoes this model come with a storage drawer?
Asked 3 years ago by Anonymous.
- Answer It sure does! This model features a storage drawer at the bottom of the unit, just below the oven compartment. ^Jecca
  Answered 3 years ago by Samsung
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QuestionWill they install the new oven and take away the old one?
Asked 3 years ago by Jim.
- Answer Dear Valued Best Buy Client, Thank you for loving the product. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille
  Answered 3 years ago by Samsung
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QuestionNeed direction for cleaning oven...forward page of instructions
Asked 3 years ago by Anonymous.
- Answer I'm happy to help with this! Here is a link (https://bit.ly/3y44pYg) to the full user manual for this model. Beginning on page 39 you can find step by step instructions on how to best clean this oven. ^Jecca
  Answered 3 years ago by Samsung
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QuestionDoes range cord come with the stove already?
Asked 3 years ago by Mandy.
- Answer Yes it does .Included in the price
  Answered 3 years ago by KM10
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QuestionCan someone tell me the actual height of the cooking surface, not the height of the overall unit
Asked 3 years ago by Cookingsurface.
- Answer Seenthe photos below
  Answered 3 years ago by ELGATOPOWER
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QuestionI am looking for a Samsung electric oven with proofing program. Can you recommend a model is under$1000. Thank you
Asked 3 years ago by Judith.
- Answer I just ordered that Samsung oven. Love the look and that the knobs are not on the front of the range. Front knobs tend to inadvertently turn on if bumped. The price was great. On sale for $674. Great value.
  Answered 3 years ago by GKCantiquelady
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QuestionDoes anyone know the exact measurements on the cooktop surface? My range is getting delivered later this week and I'm trying to purchase a cover for the cooktop surface and want to make sure I get the right size. Thank you!
Asked 4 years ago by Momof6.
- Answer 29 inches
  Answered 3 years ago by satisfied
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QuestionCan it work effectively on 50 hz 220V ?
Asked 4 years ago by Crawford.
- Answer Hello Crawford, the range requires 240V/60Hz/40A. You can view the electrical requirements on our website Samsung.com under product specifications. We thank you for choosing Samsung. ^Lena
  Answered 4 years ago by Samsung
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QuestionDoes the oven needs a praheat
Asked 4 years ago by Neda.
- Answer Excellent question, Neda! Depending on what you are cooking, typically it is recommended to preheat the oven prior to use. ^Jecca
  Answered 4 years ago by Samsung
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QuestionAre you able to broil?
Asked 4 years ago by winslow63.
- Answer Absolutely, winslow63! This model features a standard broil feature along with the many other great options it has. ^Jecca
  Answered 4 years ago by Samsung
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QuestionIs the stainless steel fingerprint proof
Asked 4 years ago by tommy.
- Answer Thanks so much for asking, tommy! This model is not listed as having the fingerprint resistant coating. Typically a model that has this coating will have "fingerprint resistant" included in the color description. ^Jecca
  Answered 4 years ago by Samsung
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QuestionDoes this have a hood? I have an old stove now with a hood.
Asked 4 years ago by Jlbjea.
- Answer No, it doesn't have a hood.
  Answered 4 years ago by Sisco
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QuestionAssuming sales tax of 8.25% and I want delivery, installation, new power cord ,and hauling away the old stove what would my final total be ? If I can get Goodwill or the Salvation Army to take away the stove how much less would it be ?
Asked 4 years ago by Mark.
- Answer $29.00 to take away or move it.
  Answered 4 years ago by jegabel
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QuestionIs this particular Samsung over 30" across ?
Asked 4 years ago by Mark.
- Answer Thanks so much for asking, Mark! I have the full dimensions of this model listed as: 29 15/16" W x 46 5/16"-47 1/16" (Adjustable) H x 28 11/16" D. ^Jecca
  Answered 4 years ago by Samsung
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QuestionI understand that it's difficult to get service on Samsung products is that true?
Asked 4 years ago by FlaBMan.
- Answer Customer service in particular is the worst !!!
  Answered 3 years ago by Anonymous
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QuestionWhen do you expect this item to become available for purchase?
Asked 4 years ago by Dave.
- Answer It’s available for delivery now . I just ordered mine yesterday . Will be here next Wednesday ..
  Answered 4 years ago by Wrong
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QuestionWhat is the height of the cooktop itself (excluding the back panel)? Is it the same as a standard kitchen counter height?
Asked 2 months ago by DiegoS.
- Answer DiegoS, we're happy to receive your inquiry. Let us get you the information you need. To get accurate information about the cooktop's height only. You should visit your nearest retail outlet to see the cooktop of the unit for yourself, or you can contact our Best Buy Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store, where a salesperson can verify it for you. Have a great day. ^Camille
  Answered 2 months ago by Samsung
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Showing 61-80 of 98 questions

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Questions & Answers

Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - Stainless Steel

Q: QuestionWhat kind of plug does it have?

Q: QuestionDoes this oven have a separate indicator saying it is on besides the ‘bake’ or does the temp show where the clock is? On our old range guests forgot to hit the off symbol and thought the 350 was the time.

Q: Questiondisplay screen just keeps blinking and im not able to start oven. when i press off button it begins to beep until i open the oven door. how do i reset screen ?

Q: QuestionDoes this model come with a storage drawer?

Q: QuestionWill they install the new oven and take away the old one?

Q: QuestionNeed direction for cleaning oven...forward page of instructions

Q: QuestionDoes range cord come with the stove already?

Q: QuestionCan someone tell me the actual height of the cooking surface, not the height of the overall unit

Q: QuestionI am looking for a Samsung electric oven with proofing program. Can you recommend a model is under$1000. Thank you

Q: QuestionDoes anyone know the exact measurements on the cooktop surface? My range is getting delivered later this week and I'm trying to purchase a cover for the cooktop surface and want to make sure I get the right size. Thank you!

Q: QuestionCan it work effectively on 50 hz 220V ?

Q: QuestionDoes the oven needs a praheat

Q: QuestionAre you able to broil?

Q: QuestionIs the stainless steel fingerprint proof

Q: QuestionDoes this have a hood? I have an old stove now with a hood.

Q: QuestionAssuming sales tax of 8.25% and I want delivery, installation, new power cord ,and hauling away the old stove what would my final total be ? If I can get Goodwill or the Salvation Army to take away the stove how much less would it be ?

Q: QuestionIs this particular Samsung over 30" across ?

Q: QuestionI understand that it's difficult to get service on Samsung products is that true?

Q: QuestionWhen do you expect this item to become available for purchase?

Q: QuestionWhat is the height of the cooktop itself (excluding the back panel)? Is it the same as a standard kitchen counter height?

Top Rated

QuestionWhat kind of plug does it have?

QuestionDoes this oven have a separate indicator saying it is on besides the ‘bake’ or does the temp show where the clock is? On our old range guests forgot to hit the off symbol and thought the 350 was the time.

Questiondisplay screen just keeps blinking and im not able to start oven. when i press off button it begins to beep until i open the oven door. how do i reset screen ?

QuestionDoes this model come with a storage drawer?

QuestionWill they install the new oven and take away the old one?

QuestionNeed direction for cleaning oven...forward page of instructions

QuestionDoes range cord come with the stove already?

QuestionCan someone tell me the actual height of the cooking surface, not the height of the overall unit

QuestionI am looking for a Samsung electric oven with proofing program. Can you recommend a model is under$1000. Thank you

QuestionDoes anyone know the exact measurements on the cooktop surface? My range is getting delivered later this week and I'm trying to purchase a cover for the cooktop surface and want to make sure I get the right size. Thank you!

QuestionCan it work effectively on 50 hz 220V ?

QuestionDoes the oven needs a praheat

QuestionAre you able to broil?

QuestionIs the stainless steel fingerprint proof

QuestionDoes this have a hood? I have an old stove now with a hood.

QuestionAssuming sales tax of 8.25% and I want delivery, installation, new power cord ,and hauling away the old stove what would my final total be ? If I can get Goodwill or the Salvation Army to take away the stove how much less would it be ?

QuestionIs this particular Samsung over 30" across ?

QuestionI understand that it's difficult to get service on Samsung products is that true?

QuestionWhen do you expect this item to become available for purchase?

QuestionWhat is the height of the cooktop itself (excluding the back panel)? Is it the same as a standard kitchen counter height?