Questions & Answers

Name: Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - Stainless Steel
Brand: Samsung
SKU: 6447912
Price: 629.99 USD
Availability: InStock
Rating: 4.6 (698 reviews)

Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - Stainless Steel

Model:: NE63A6111SS; |
SKU:: 6447912

User rating, 4.6 out of 5 stars with 698 reviews.

Highly rated by customers for:

$629.99

Save $180

Comp. Value: $809.99

Show only Answered Questions

Page Showing 61-80 of 82 questions

Ask a Question

QuestionCan it work effectively on 50 hz 220V ?
Asked 4 years ago by Crawford.
- Answer Hello Crawford, the range requires 240V/60Hz/40A. You can view the electrical requirements on our website Samsung.com under product specifications. We thank you for choosing Samsung. ^Lena
  Answered 4 years ago by Samsung
  Answer this question
QuestionAre you able to broil?
Asked 4 years ago by winslow63.
- Answer Absolutely, winslow63! This model features a standard broil feature along with the many other great options it has. ^Jecca
  Answered 4 years ago by Samsung
  Answer this question
QuestionIs the stainless steel fingerprint proof
Asked 4 years ago by tommy.
- Answer Thanks so much for asking, tommy! This model is not listed as having the fingerprint resistant coating. Typically a model that has this coating will have "fingerprint resistant" included in the color description. ^Jecca
  Answered 4 years ago by Samsung
  Answer this question
QuestionDoes this have a hood? I have an old stove now with a hood.
Asked 4 years ago by Jlbjea.
- Answer No, it doesn't have a hood.
  Answered 4 years ago by Sisco
  Answer this question
QuestionAssuming sales tax of 8.25% and I want delivery, installation, new power cord ,and hauling away the old stove what would my final total be ? If I can get Goodwill or the Salvation Army to take away the stove how much less would it be ?
Asked 4 years ago by Mark.
- Answer $29.00 to take away or move it.
  Answered 4 years ago by jegabel
  Answer this question
QuestionIs this particular Samsung over 30" across ?
Asked 4 years ago by Mark.
- Answer Thanks so much for asking, Mark! I have the full dimensions of this model listed as: 29 15/16" W x 46 5/16"-47 1/16" (Adjustable) H x 28 11/16" D. ^Jecca
  Answered 4 years ago by Samsung
  Answer this question
QuestionI understand that it's difficult to get service on Samsung products is that true?
Asked 4 years ago by FlaBMan.
- Answer Customer service in particular is the worst !!!
  Answered 4 years ago by Anonymous
  Answer this question
QuestionWhen do you expect this item to become available for purchase?
Asked 4 years ago by Dave.
- Answer It’s available for delivery now . I just ordered mine yesterday . Will be here next Wednesday ..
  Answered 4 years ago by Wrong
  Answer this question
QuestionWhat is the height of the cooktop itself (excluding the back panel)? Is it the same as a standard kitchen counter height?
Asked 6 months ago by DiegoS.
- Answer DiegoS, we're happy to receive your inquiry. Let us get you the information you need. To get accurate information about the cooktop's height only. You should visit your nearest retail outlet to see the cooktop of the unit for yourself, or you can contact our Best Buy Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store, where a salesperson can verify it for you. Have a great day. ^Camille
  Answered 6 months ago by Samsung
  Answer this question
QuestionIs my new stove top really permanently damaged after one boil over that I attended to immediately? Cleaned multiple times with vinegar/baking soda. Minimal success. I didn't realize you can never have a boil over incident. What are the odds of that?
Asked 2 years ago by Tex.
- Answer I have no issue with boil over happened a few times was able to clean.
  Answered 2 years ago by Anonymous
  Answer this question
Questionis self cleaning really necessary?? or does steam cleaning work very well?
Asked 3 years ago by mike.
- Answer I’m not that fond of the steam cleaning. To me, it doesn’t really work.
  Answered 3 years ago by TMitch
  Answer this question
QuestionWhat is the height of the stove top from the floor? And don't repeat the useless information about the overall height that you did 5 months ago (that's part of the product description).
Asked 4 years ago by DowneastUS.
- Answer Hi DowneastUS, Thank you for reaching out about the height of the stovetop from the floor. We apologize for the inconvenience of receiving the overall dimension of the Range. The measurement of the stovetop to the ground is 361 /8 in (918.2 mm) Min. 367 /8 in (936.8 mm) Max. You can also check this link for the dimension of each part. Here's the link: https://downloadcenter.samsung.com/content/EM/202103/20210317173816090/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf. Thank you for choosing Samsung, and have a great day! Ticket number: 1144208502 ^Rainly
  Answered 4 years ago by Samsung
  Answer this question
QuestionDOES THIS HAVE A CONVECTION OVEN AND AIR FRY
Asked 4 years ago by WILLIS.
- Answer Thank you so much for asking, WILLIS! This model is not listed as having convection or air fry features. ^Jecca
  Answered 4 years ago by Samsung
  Answer this question
QuestionSelf cleaning oven produce a deadly odor that kills birds in a house. Is the steam clean safe for birds?
Asked 4 years ago by Morgan.
- Answer Hi Morgan! We definitely want to help keep your feathered friends safe. This link (https://bit.ly/2Sx0G4P) has some detailed information about different ways to clean the oven. ^Jecca
  Answered 4 years ago by Samsung
  Answer this question
QuestionDoes the Wifi allow for controlling the cook top and not just the oven, mainly to turn off the cook tops just incase you left home and forgot to turn them off
Asked 4 years ago by Kz.
- Answer According to the reviews the Wifi feature does not allow you to control the stovetop.
  Answered 4 years ago by Domi59
  Answer this question
QuestionHow many prongs on the power cord does this stove have?
Asked 4 years ago by Anonymous.
- Answer Thanks for asking! The power cord for Samsung ranges is actually sold separately to allow each user to purchase the cord that compatible with the outlet available in their home. ^Jecca
  Answered 4 years ago by Samsung
  Answer this question
QuestionWhat does WiFi mean for a stove?
Asked 4 years ago by Anonymous.
- Answer I'm so glad you asked! The Wi-Fi connection on this range is needed in order to use the Smart Control feature. There are many benefits to the Smart Control feature such as monitoring the oven while it's cooking, and controlling the oven from your smart device. For more details about this feature, check out page 34 of the user manual (https://bit.ly/3fQS031). ^Jecca
  Answered 4 years ago by Samsung
  Answer this question
QuestionHow do I adjust the clock for Daylight saving change?
Asked 3 years ago by Anonymous.
- Answer You have tonjust change it manually it doesnt change because of day light savings time. Only vehicles can do that if itbis a up to date vehicle.
  Answered 3 years ago by ELGATOPOWER
  Answer this question
QuestionHow do I prevent the handlebar from getting extremely hot? There are four vents right behind the bar and instructions say not to block the vents… please advise ASAP as I have small children.
Asked 4 years ago by Gabby.
- Answer Hi Gabby! I can definitely understand your concern with this, especially with small children around. While it is normal for the outside of the range to become warm when in use, it should never get too hot to touch. Since it sounds like that is what you're experiencing, we would like to speak with you directly to help resolve this. Please reference ticket number 1143422636, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
  Answered 4 years ago by Samsung
  Answer this question
QuestionPower requirements,, 110 or 240 volt and how many amps, chord & plug requirements
Asked 4 years ago by Insignia.
- Answer Hey Jim! I'm happy to help with this. I'm providing this link (https://bit.ly/3eCGy92) to the installation manual for this model. Page 4 has in depth details about the electrical requirements needed for proper installation and function. ^Jecca
  Answered 4 years ago by Samsung
  Answer this question

Showing 61-80 of 82 questions

Questions & Answers

Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - Stainless Steel

Q: QuestionCan it work effectively on 50 hz 220V ?

Q: QuestionAre you able to broil?

Q: QuestionIs the stainless steel fingerprint proof

Q: QuestionDoes this have a hood? I have an old stove now with a hood.

Q: QuestionAssuming sales tax of 8.25% and I want delivery, installation, new power cord ,and hauling away the old stove what would my final total be ? If I can get Goodwill or the Salvation Army to take away the stove how much less would it be ?

Q: QuestionIs this particular Samsung over 30" across ?

Q: QuestionI understand that it's difficult to get service on Samsung products is that true?

Q: QuestionWhen do you expect this item to become available for purchase?

Q: QuestionWhat is the height of the cooktop itself (excluding the back panel)? Is it the same as a standard kitchen counter height?

Q: QuestionIs my new stove top really permanently damaged after one boil over that I attended to immediately? Cleaned multiple times with vinegar/baking soda. Minimal success. I didn't realize you can never have a boil over incident. What are the odds of that?

Q: Questionis self cleaning really necessary?? or does steam cleaning work very well?

Q: QuestionWhat is the height of the stove top from the floor? And don't repeat the useless information about the overall height that you did 5 months ago (that's part of the product description).

Q: QuestionDOES THIS HAVE A CONVECTION OVEN AND AIR FRY

Q: QuestionSelf cleaning oven produce a deadly odor that kills birds in a house. Is the steam clean safe for birds?

Q: QuestionDoes the Wifi allow for controlling the cook top and not just the oven, mainly to turn off the cook tops just incase you left home and forgot to turn them off

Q: QuestionHow many prongs on the power cord does this stove have?

Q: QuestionWhat does WiFi mean for a stove?

Q: QuestionHow do I adjust the clock for Daylight saving change?

Q: QuestionHow do I prevent the handlebar from getting extremely hot? There are four vents right behind the bar and instructions say not to block the vents… please advise ASAP as I have small children.

Q: QuestionPower requirements,, 110 or 240 volt and how many amps, chord & plug requirements

Best-selling All Ranges

QuestionCan it work effectively on 50 hz 220V ?

QuestionAre you able to broil?

QuestionIs the stainless steel fingerprint proof

QuestionDoes this have a hood? I have an old stove now with a hood.

QuestionAssuming sales tax of 8.25% and I want delivery, installation, new power cord ,and hauling away the old stove what would my final total be ? If I can get Goodwill or the Salvation Army to take away the stove how much less would it be ?

QuestionIs this particular Samsung over 30" across ?

QuestionI understand that it's difficult to get service on Samsung products is that true?

QuestionWhen do you expect this item to become available for purchase?

QuestionWhat is the height of the cooktop itself (excluding the back panel)? Is it the same as a standard kitchen counter height?

QuestionIs my new stove top really permanently damaged after one boil over that I attended to immediately? Cleaned multiple times with vinegar/baking soda. Minimal success. I didn't realize you can never have a boil over incident. What are the odds of that?

Questionis self cleaning really necessary?? or does steam cleaning work very well?

QuestionWhat is the height of the stove top from the floor? And don't repeat the useless information about the overall height that you did 5 months ago (that's part of the product description).

QuestionDOES THIS HAVE A CONVECTION OVEN AND AIR FRY

QuestionSelf cleaning oven produce a deadly odor that kills birds in a house. Is the steam clean safe for birds?

QuestionDoes the Wifi allow for controlling the cook top and not just the oven, mainly to turn off the cook tops just incase you left home and forgot to turn them off

QuestionHow many prongs on the power cord does this stove have?

QuestionWhat does WiFi mean for a stove?

QuestionHow do I adjust the clock for Daylight saving change?

QuestionHow do I prevent the handlebar from getting extremely hot? There are four vents right behind the bar and instructions say not to block the vents… please advise ASAP as I have small children.

QuestionPower requirements,, 110 or 240 volt and how many amps, chord & plug requirements