“Range only shows 3 modes even when I select all of them in my mode list and save The same three are only shown when I return to the main menu. Broil, connection bake, convection roast.”
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For models with dual oven option(removable center shelf) the modes are limited to the the listed unless the dividing shelf is removed. See photos no shelf, all modes / choices available Shelf installed, 3 modes Shelf (not inserted to contact switch) all modes available
Sorry, there was a problem. Please try again later.Hi Sue, We appreciate your question and experience about the cooking mode list of this Samsung range model with the SmartThings app. Some models only light up buttons that are currently available (like Broil, Roast, or Bake) and will ignore input from other buttons because they are not available at the moment. You may have to perform a factory reset on your range if the settings are not reflecting on your range and the SmartThings app. I have shared a Samsung link that will help with resetting the range. Connect and use your Samsung range with SmartThings: https://www.samsung.com/us/support/answer/ANS00049148/ If you have the same experience after performing a factory reset, please feel free to get back to us via the following options to collect more details and assist you in the best way: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number 1145077158, it will help our team pull up your information. Leo
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