“I understand there is a recall on this range due to the knobs...has this been rectified on this range?”
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Hi RoseG, No, this has not been fully rectified. This range model is still affected by the recall due to the risk of accidental knob activation. Samsung is providing customers with a set of knob locks or knob covers at no charge. We recommend filling out the form online to receive your free knob locks or knob covers. Knob locks or knob covers are determined by the model number and by the shape of the knobs. Please visit the website below and contact 833-775-0120 for queries and assistance. Request Free Knob Locks or Covers for Recall of Slide-In Electric ranges: https://www.samsung.com/us/support/range-knob-kit/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148872654, to help our team pull up your information. Have a great day! ^Chrystel
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