“I am not sure how this occurred but my knob has come off can it be repaired? I was cleaning and I guess it was not removable.”
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Hi there, Yes, it is not designed to be removable. To check the availability and compatibility of a knob replacement, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148735478) to help our team gather your information. Have a great day. ^Charles
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