“Stove top stays hot a long time after turning off, but induction is supposed to cool quick after turning off, so why is this failing to cool down fast?”
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Hi econeato. Our team appreciates your patience as you deal with the issue you're experiencing with your stovetop being hot after turning off. Your observation is highly appreciated, and we will work hard to continue improving our products and services. Please do check these links for further assistance on how to assist you with the stovetop being hot after turning off. Samsung electric and induction cooktop temperature issues https://www.samsung.com/us/support/troubleshooting/TSG01001944/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1144859511) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille
Sorry, there was a problem. Please try again later.It does cool down relatively quick, but if you leave the hot pan on the burner that you just used, the pan itself is hot and thus transfers heat to the surface. But I've found that it is much cooler than if the burner itself was heating up (like on a regular stove).
Sorry, there was a problem. Please try again later.It cools down faster than a regular electric range.
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