Questions & Answers

Q: QuestionHow is UN65JU6500 different from UN65JU6400? 6400 is selling for $100 lessThere is another 65" model with number UN65JU6400 which is $100 cheaper. Just wondering whether it worth spending the $100 for this model.

Asked 10 years ago by tejo.

• A:Answer The cheaper model has 1 less hdmi connection and 1 less usb port other than that there is no difference so it may well be these two additions that you are paying for

  Answered 9 years ago by mack

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Q: QuestionWhat is the viewing angle for this model

Asked 10 years ago by Anonymous.

• A:Answer There's not a measured viewing angle, but most seats in the house are great seats. Thanks for your interest in Samsung products. --Mr. S

  Answered 10 years ago by Samsung

  
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Q: QuestionIs this tv compatible with the Samsung 7.1CH Blu-ray™ Home Entertainment System? Will it take advantage of all the features of the Blu-ray HES?

Asked 10 years ago by CuriousSkeptic.

• A:Answer Yes absolutely!

  Answered 10 years ago by Bylerb

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Q: QuestionRegarding Current/Electricity, is this TV only 110 or is it 110/220?

Asked 9 years ago by Stan.

• A:Answer The TV is 110v only.

  Answered 9 years ago by CommunityAnswer

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Q: Questioncan I connect my P/C tower and use it as a moniter using the hdmi ports

Asked 9 years ago by rickoliss.

• A:Answer rickoliss, Yes, that is possible with an HDMI connection. Thanks for your interest in Samsung products. --Mr. S

  Answered 9 years ago by Samsung

  
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Q: QuestionWhat are the packaging (box) dimensions?Trying to figure out if this TV will fit in the back of our SUV or if we need to find a friend with a truck to help us w/in store pick up. Thanks.

Asked 9 years ago by Anonymous.

• A:Answer The shipping dimensions are 65.8"W x 37.5"H x 7.3"D.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionWould a new HDMI cable make the pictures better?

Asked 9 years ago by Anonymous.

• A:Answer Unless you are seeing "sparkles" in the display the cable is probably ok. HDMI is digital, so the signal either gets to the TV or not. When it doesn't some pixels show up as bright flashes on the screen (usually several random bright flashes that appear to make the picture sparkle). This can happen when a smaller gauge cable is used for longer runs resulting in too much signal loss.

  Answered 9 years ago by GregP

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Q: Questiondoes this model offer the Skype app?

Asked 10 years ago by tazzifl1.

• A:Answer Yes, you can add Skype via SmartHub.. be aware you need a proprietary camera (I bought the Samsung model suggested..Logitech may have a compatible..) If you are a Skype user like us, it's a cool feature that works pretty well..

  Answered 10 years ago by AmiDuJour

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Q: Questionpicture in pictureI have direct tv. .does this unit ,65" 2160p 4k , have picture capabilities ?

Asked 10 years ago by Anonymous.

• A:Answer Yes it does. I also have direct TV.

  Answered 10 years ago by Susan

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Q: QuestionI need to know what Model Year is UN65JU6500FXZA Samsung - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV and if HBO/Max will work on it

Asked 4 years ago by Karen.

Q: QuestionDoes this tv suffer from light bleed?. Was looking at the sony 900c but lots of reviews talk of light bleed on that one and this is $400 cheaper

Asked 9 years ago by Ez.

Q: QuestionHow much heat do these put off compared to a plasma?

Asked 9 years ago by Beau.

Q: QuestionWhat are the outside case dimensions , width & height?

Asked 9 years ago by AR.

• A:Answer The dimensions of the TV are 57.6"W x 35.4" H x 12.5" D with the stand, and 57.6" W x 33.2"H x 2.5"D without the stand.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionDoes this TV have a glossy or matte screen?

Asked 9 years ago by TeeCee.

• A:Answer The TV has a matte screen.

  Answered 9 years ago by CommunityAnswer

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Q: Questionwhat is the physical measurements for height and width

Asked 9 years ago by learning1.

• A:Answer The complete dimensions of this TV with and without the stand are as follows: Product Height With Stand 35.4 inches Product Depth With Stand 12.5 inches Product Height Without Stand 33.2 inches Product Depth Without Stand 2.5 inches Product Weight With Stand 55.3 pounds Product Weight Without Stand 47 pounds Width 57.6 inches

  Answered 9 years ago by CommunityAnswer

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Q: QuestionWe have time warner cable Is there any special cable requirement for 4K tv

Asked 9 years ago by CHANDRA.

• A:Answer No matter what cables you have or don't have, you cant get 4K from Time Warner. For that matter you also can NOT get 4K service from Dish, Charter or even DIRECTV. DIRECTV is working on it and will be the first to offer 4k. Next would be Dish. But with cables the Time Warner uses along with Charter and AT&T you will NEVER be able to get 4K service. If you doubt me, just call any of those company's and ask for yourself, They will beat around the bush but the answer will be just as I told you. Good Luck

  Answered 9 years ago by SanFranMan

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Q: QuestionWhat is the height of the tv with the base attached

Asked 9 years ago by Anonymous.

• A:Answer The height with the stand attached is 35.4 inches.

  Answered 9 years ago by Samsung

  
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Q: QuestionWHAT IS THE DIFFERENCE BETWEEN THE 6500 AND THE 8500 SAMSUNG SERIES tvS?

Asked 9 years ago by RONe.

Q: QuestionWill this 4K TV give its great picture quality with cable providers that do not broadcast in 4K?

Asked 9 years ago by ArchAngel.