Questions & Answers

Q: QuestionCan I get Amazon prime shows on this tv by using the web built in the tv and the tv remote or must I use my smart phone to access and control Amazon prime shows on this tv?

Asked 7 years ago by akelly74.

• A:Answer Yes, it amazon video comes preinstalled. Also I would highly recommend this TV.

  Answered 7 years ago by SamanthaVerified Purchase

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Q: QuestionI see nothing on the labels on the box or in the owners manual to indicate that the TV has HDR. Does it?.

Asked 8 years ago by Happy.

• A:Answer The Samsung site lists this model as 4K UHD with HDR and UHD upscaling.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan you mount a curve tv on an entertainment center? Or do you have to have a special mount for that?

Asked 8 years ago by Iwantdattv2.

• A:Answer You don't need a "special" mount per say. Any mount can work with a curved TV as long as you have spacers between the mounting brackets and the TV. I bought a mount that included the spacers, but this TV's mount holes are so deep that I had to buy longer screws anyway.

  Answered 8 years ago by That1GuyVerified Purchase

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Q: QuestionHow does the curve affect games, like playing COD. Is the target still accurate or is it skewed because of the curve?

Asked 8 years ago by Sly1.

• A:Answer I haven't had any issues with Call of Duty or any other games.

  Answered 8 years ago by AdamVerified Purchase

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Q: QuestionWHICH WALL MOUNTED STAND IS RECOMMENDED FOR THIS UNIT? THANKS

Asked 8 years ago by Anonymous.

• A:Answer I had a professional install and they used a simple tilt wall mount.

  Answered 8 years ago by SamKVerified Purchase

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Q: QuestionCan this tv support multi system including PAL system? any tv model best buy carriesthat are multi system?

Asked 7 years ago by JZ.

• A:Answer Yes it’s a multi system it supports PAL

  Answered 7 years ago by ant333Verified Purchase

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Q: QuestionCan this tv be mounted with the wire mount system?

Asked 7 years ago by Tiger.

Q: QuestionDoes this TV come with Wii capability?

Asked 7 years ago by Artlover46.

• A:Answer No, this product does not come with wii capability.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this TV have picture in picture capability?

Asked 7 years ago by PIP.

• A:Answer No

  Answered 7 years ago by MrEliteVerified Purchase

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Q: QuestionDoes it come with SlingTV preloaded?

Asked 7 years ago by Roadrunner11.

• A:Answer Hello Roadrunner11, SlingTV is not a preloaded application, I have attached a link below to the available smart TV applications. http://www.samsung.com/us/appstore/browse ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionWhat type of HDMI CABLE IS NEEDED?. Thank you

Asked 7 years ago by AllSeasons.

• A:Answer Any quality HDMI cable will work. Don't overpay for a new cable, just try your existing one.

  Answered 7 years ago by MrEliteVerified Purchase

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Q: QuestionOS THIS 2017 MODEL?

Asked 8 years ago by UnUFO.

• A:Answer Yes, this is a 2017 model TV.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWill there be a 3D 4K TV available for sale in the near future

Asked 8 years ago by Anonymous.

• A:Answer Si

  Answered 8 years ago by RitoVerified Purchase

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Q: QuestionHow are the blacks on the tv? Does it show the pixels during some shows? because my 6500 mseries samsung had alot of issues with blacks in certsin tv shows

Asked 8 years ago by daniel.

Q: Questionis the refresh rate actually 120hz or 60hz, with trumotion 120?

Asked 8 years ago by Jerz.

• A:Answer The motion rate is 120 the refresh is 60 Hz.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes this model have closed captioning?

Asked 8 years ago by Bulldog.

• A:Answer Hi, Bulldog, yes this TV does have closed captioning. ^Rosi

  Answered 8 years ago by Samsung

  
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Q: QuestionIs this TV have Bluetooth to connect to another Bluetooth device? Thank you

Asked 8 years ago by Mike.

• A:Answer Yes it does

  Answered 8 years ago by Cajunrob

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Q: QuestionWhat is the HDR?

Asked 8 years ago by BigE.

• A:Answer The term HDR stands for High Dynamic Range.

  Answered 7 years ago by CommunityAnswer

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Q: Questionwhat is the actual refresh rate?

Asked 8 years ago by JerZ.

• A:Answer Samsung provides only the Motion rate for Ultra HD TVs. The motion rate for this smart TV is 120.

  Answered 8 years ago by CommunityAnswer

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